Jerry Shirley

206-***-**** • ac0r0f@r.postjobfree.com • LinkedIn: /in/Jerry-Shirley-87283810

PROFESSIONAL SUMMARY

Proactive, results-driven professional with 8-plus-year solid track record for Software License Compliance (SLC) and Service Provider Licensing Agreements (SPLA), capturing monthly usage report data. Analysis of hosting environment configurations. Calculated the proper licenses to be reported against actual submitted reporting. Special talent for acquiring data from different sources. Exceeding monthly requirements by 300% in reported recoveries. 30+ years of customer service experience.

Leadership

Adaptability/Flexibility

MS Office Suites

Project Management

Information Technology

Process Improvement

Relationship Building

Fast-pace environments

TECHNICAL SKILLS

Win2K Pro / NT Server, Unix

EDUCATION

Information Technology- North Seattle Community College

Horticulture - Edmonds Community College

Phi Theta Kappa International Honor Society.

PROFESSIONAL EXPERIENCE

Current

Philips Healthcare North America 2017-Present

Book Contracts for the Contract Solutions Group. New or existing contracts and addendums.

MICROSOFT

Consultant / License Compliance Account Manager October 2007- September 2015

Analyzed given data from SPLA reporting and draw correct inferences, in keeping with service providers licensing agreement and product use rights.

Calculated the specified problem; examine for solutions using data analysis practices.

Settled on the methodologies and procedures for carrying out effectual data analysis.

Provided training to the Microsoft partner on the correct way to report licenses.

Experienced with confidentiality agreements, intellectual property, contracts, agreements and product use rights.

MSPP Strategy and Architecture

World Wide Partner Sales and Marketing Account Manager April 2006 – April 2007

Collaborated with Microsoft World Wide MBS (Microsoft Business Solutions) globally to promote their visibility within Microsoft.

Resolved partner issues with documentation of partner points, including pre-approval for competency, Association of Certified Professionals and references.

Worked with clients to increase sales within the Partner Program.

Researched client’s contracts, to ensure they met with the Microsoft Business Solutions requirements.

Investigate partner’s background for exams and references to be compliant with the Partner Program criteria.

Reenrolled 604 out of 679 global partners and 581 out of 621 partners in the United States.

Small Business Specialist Representative April 2004- April 2006

TPAM

Responsible for developing and nurturing business relationships with 250 Microsoft Certified, Gold Certified members and 2200 Registered Members with 15% holding the Small Business Specialist Certification.

Working closely with several sales and marketing managers to increase sales.

Exceeded attendance goals in recruiting for web-cast.

Increased partner enrollment and participation in the Small Business Specialist Program.

Recruited Gold, Certified, MBS, and Registered Small Business Specialist for the total technology makeover-contest which drove sales up for all levels of partnership, including Microsoft Software Sales.

Called up to 120 clients daily

Fred Meyer Grocery August 1980 - June 1999

Back up order clerk

Inventory

Night crew manager and lead

Cashier

Frozen food manager

Dairy manager

Frontend lead cashier

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