Executive Assistant

QUALIFICATION SUMMARY

Professional with comprehensive experience in strategic planning, program management.

Respected leader with excellent team building, conflict resolution, highly organized, conscientious, excellent verbal and written communication skills.

Self motivated and results-oriented, trustworthy, independent, expecting and achieving high standards of quality. Dedicated candidate capable of exceeding goals while seamlessly and accurately completing all tasks.

Excellent organization skills and highly focused to see projects through completion.

General management qualifications with 21 years of experience.

Seeking a position, which will benefit from 21 years of exceptional interpersonal and negotiation skills, expertise in handling confidential documents and in departmental procedures and policies, and ability to think strategically with flexibility to adapt to stressful situations.

PROFESSIONAL EXPERIENCE

Lifespan Corporation 2016 –Temporary Position

Executive Assistant to the President and C.E.O. of Lifespan (Timothy Babineau, M.D.)

Represented the president by making sure his schedule was accurate, reviewed correspondence; answered questions and meeting requests directed to the president.

Helped key executives make consistent decisions by advising them; serving as liaison between them and the president.

Determined priorities; managed time; gained cooperation of others; monitored progress; problem solving; making adjustments to plans.

University Orthopedics, 1995 – 2016

Executive Assistant to the Chief and President of University Orthopedics (Michael G. Ehrlich, M.D.) and Supervisor to the Department Residency Coordinator

Management:

Managed the daily operations of a department.

Applied strategic planning to determine department objectives.

Manage internal staff relations.

Key Competencies:

Judgment, decision-making, information management, resource management, planning and organizing problem analysis and problem solving, delegating tasks and responsibility, communication skills,

teamwork, adaptability.

Customer Service:

Interacted with corporate offices, judges, board of director members, state officials, and V.I.P.s

Resolved problems by clarifying the complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Provide Information about the Department.

First point of contact for the Department.

Office Administration:

Supervised the Residency Coordinator.

Maintained an efficient flow of information between all levels of the association, including internal and external contacts on a wide spectrum of plans and priorities.

Handled confidential and sensitive information with poise, tact and diplomacy.

Preparation of all Brown University appointments, promotions, searches

Reviewed, proofread and formatted all correspondence for the President’s signature.

Provided the background information, meeting summaries and/or supporting documents in preparation for scheduled appointments, meetings and speaking engagements.

Reviewed and approved office-supply acquisitions.

Approved payroll for Orthopedic Research.

Project Management Responsibilities:

Coordination of special projects from logistical planning and arrangement through maintenance and monitoring.

Interdepartmental coordination for speeches and communication.

Issue resolution within the department.

Oversight of construction and maintenance within the department.

In charge of all “searches” in the Department.

Placed all ads for new hires within the Department.

Event Planning Responsibilities:

Special event and political fund raising events for large groups (>100 participants).

Site selection

Activity organization and coordination.

Booked all travel and hotels.

Liaising with visiting members and guests and handed all their needs.

Coordinated and monitored even timelines and ensure deadlines were met.

Rhode Island Hospital, 1992-1995

Residency Coordinator to the Chief of Orthopedics and President of University of Orthopedics

As the coordinator I was the front line representative of the program and represented the program effectively and professionally. One of my primary functions was to serve as a liaison: between program between program director and institutional GME (graduate medical education) personnel. I was also the first person a prospective residency applicant communicated with when requesting information about

the program, and the first person to greet a residency candidate arriving to interview.

Organizational Skills

Communication and Interpersonal Skills

Coordinate Resident Functions

Appointment Process and Credentialing

Distribution of Schedules and Information

EDUCATION AND TRAINING

Rhode Island Community College: 1979, 1995

Business Courses

Sawyer School of Business: 1978-1979

Saint Xavier Academy High School: 1974-1978

PROFESSIONAL QUALIFICATIONS

Microsoft Office, Outlook, Mac, PC

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