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Human Resources Employee Relations

Location:
Los Angeles, CA
Posted:
June 08, 2017

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Resume:

Tracy T. Reddicks

ac0qvg@r.postjobfree.com: 310-***-**** • 3044 Edgehill Drive, Unit 3, Los Angeles, CA 90018

Director of Human Resources

Employment Law • Training & Education • Organizational Culture Development

Strategically focused and committed Human Resources Director, who is experienced in all aspects of HR management, including: performance management, training, policy development, organizational development and staffing. Confident leader, with fifteen years of experience, who has consistently met and exceeded performs requirements and advanced accordingly. Well-educated, HR Professional with hands-on expertise, strong analytical skills and a proven ability to partner with executive team members. Employment law expert, who has significantly reduced past employers’ risk of litigation.

Key Competencies

Employment Litigation • Title VII • Training Design • Coaching & Mentoring • Performance Improvement

Needs Assessment • Strategic Planning • Internal Investigations • Research & Analysis • Selection Recruitment

Equal Employment Opportunity Commission Regulations • Department of Fair Employment and Housing Regulations

Sexual Harassment Training • Mediation • Diversity Training • Retention Strategies • Negotiation of Settlements

Promotion of Organizational Culture • Healthcare Industry •Workers’ Compensation • Employee Engagement

Professional Experience

HR Consulting for various private companies

Skilled Nursing and Healthcare entities in Southern California

HR Consultant April 2016-Present

Responsible for advising management on employee relations, ADA, FMLA, terminations, workplace place investigations, employee engagement, EEOC compliance, employment law, employee engagement, etc.

Southland Management Group, Long Beach, CA 90805

Medical group providing dialysis solutions to acute hospitals In Southern California

Director of Human Resources (interim) Feb. 2016-April 2016

Responsible for realignment and reorganization development, employee relations, performance management, employee handbook updates, employee engagement, federal and state compliance, and recommend employee relations practices necessary to establish a positive employer employee relationship and promote a high level of morale within the company.

Behavioral Health Services, Gardena, CA 90249

Substance Abuse Nonprofit Agency

Director of Human Resources (contract assignment) May 2015-Oct. 2015

Responsible for employee relations, workplace investigations, training, education, and Chairman of the safety program for the agency. Authored and administered guidelines and updates to Employee Handbook. Managed the day to day of two direct reports; provided performance guidance and direction to three Divisional Directors, and represented the agency in EDD hearings. Implemented and established Leave of Absence procedures and guidelines, including formal letters and the interactive process. Designed and executed Sexual Harassment Prevention training, to ensure compliance with AB-1825. Coached senior management and provided options and recommendations regarding employment terminations, in order to minimize the risk of litigation. Employee engagement recommendations.

Sunset Pointe HOA, Long Beach, CA 90802

Condominium Homeowners Association

President of Association

HR Consultant (interim) Mar. 2014-May 2015

Conducted monthly meetings, approved budgets, reviewed and negotiated contracts, approved invoices, hired and terminated vendors. Prepared documentation for monthly meetings, settled disputes between homeowners and the association.

Transamerica Financial Advisors, Inc., Encino, CA

A company that provides securities and investment services

Benefits Associate (interim) Feb. 2013-Mar. 2014

Educate clients regarding 401 (k), retirement investments, annuities, and life insurance.

COUNTRY VILLA HEALTH SERVICES, Los Angeles, CA Sept. 2004-Oct. 2012

HR Director/Consultant – Transitioned to Contract Assignment – Country Villa May. 2012-Oct. 2012

Provided Sexual Harassment training (AB 1825), as scheduled for designated buildings company-wide.

A company that owns and operates 50 skilled nursing facilities in California

HR Director (full-time) – Country Villa Dec. 2010 – Apr. 2012

Oversaw human resources functions at the organization, which encompassed the following areas: training and education, employee relations, management coaching, policy design and legal compliance. Guided and coached personnel on how to appropriately deal with issues related to: internal investigations, conflict resolution, wrongful, termination, social media, religious discrimination, the Genetic Information Nondiscrimination Act (GINA), reverse discrimination and unlawful discrimination. Provided training and education to CV entities, to address employee relations matters and workplace interventions. Partnered with senior management to provide coaching services to managers with performance challenges. Frequently wrote company documents, memos and policies. Conducted high-level investigations on cases that were being litigated. Facilitated employment terminations for management positions as required. Completed research on Title VII (Civil Rights Act of 1964) compliance. Fostered relationships with all levels of management to ensure the strategic implementation of critical HR initiatives. Advised on labor relations with union buildings. Initiated employee engagement recommendations regarding on-boarding and new hire orientation.

Established, designed and carried out training programs that were strategically aligned with the business objectives of the company. These programs included: Job Modification Guidelines, Diversity and Inclusion, Appropriate Workplace Behavior, HR Helpful Tips, Reasonable Accommodation, Sexual Harassment Prevention (AB 1825), Individual Development Plan (IDP) and Unlawful Harassment in the Workplace.

Authored the company’s communication policy, and made updates to the Employee Handbook.

Demonstrated success as a negotiator for legal settlements, which did not result in litigation.

Responsible for 3 director reports; 2-HR consultants, 1-HR Representative.

Employee Relations Manager – County Villa Jan. 2008-Dec. 2010

Directed and monitored employee relations activities, serving as the key liaison between upper management and staff. Supervised three direct reports, an HR Representative and two HR Consultants, by monitoring their daily activities and overall performance. Served as the second-in-command of the HR Department when the VP was out of the office. Ensured that each client group received consistent services, and that the business objectives were strategically aligned. Responded to all EEOC and DFEH claims for the company, and assisted in mediating EEOC-related cases. Provided facts surrounding each legal case, including history, documentation and terms of the case. Advised on labor relations with union buildings.

Successfully trained two HR consultants who had no prior human resource experience.

Designed and rolled-out a new performance improvement documentation process that standardized the procedure for employee performance.

HR Generalist/HR Consultant – Country Villa Sept. 2004-Dec. 2007

Provided expert guidance to managers and employees regarding employment law, and suggested courses of action to resolve issues in the workplace. Identified trends and patterns of misconduct and made recommendations to improve these issues. Conducted investigations on incidents involving sexual harassment and all forms of discrimination in the workplace. Created and delivered a training program to over 50 facilities to address the issues of background checks, negligent hiring and negligent retention. Oversaw the entire leave of absence program for four years, and monitored its effectiveness by maintaining an excel spreadsheet that reported on performance metrics. Determined workers’ overtime eligibility, and assessed cases subject to a waiting time penalty.

Successfully conducted HR audits at 50 facilities, and ensured all buildings were I-9 compliant.

Completely redesigned the organization’s sexual harassment training program.

Sunset Pointe Homeowners Association, Long Beach, CA Jan. 2003-Aug. 2004

An organization responsible for monitoring and governing a condominium complex

President/HR Consultant (part-time)

Responsible for the day-to-day business matters of the homeowners association. Conducted monthly meetings, held annual elections, and recorded meeting minutes and official documentation. Hired, supervised and terminated vendors as needed. Mediated and resolved conflicts between homeowners and the association. Approved the association’s budget and filed quarterly financial reports. Provided new homeowners with appropriate paperwork and keys to common areas. Managed vendor contracts and insurance policies. Served as the liaison between the association and legal counsel for the association’s delinquent accounts. Wrote and delivered memos to homeowners to help interpret the association’s bylaws and constitution.

Washington Mutual Bank, Chatsworth, CA Dec. 1998- July 2002

A large savings and loan corporation; bank

Employee Relations Consultant (full-time)

Advised managers and employees on issues related to employment law, including: performance improvement, terminations, wage and hour, discrimination, violence in the workplace, conflict resolution, sexual harassment, Leave Of Absence, and unlawful harassment. Contributed to policies and procedures within the employee handbook. Conducted workplace investigations, and mediation as needed.

Education & Affiliations

Master of Arts in Humanities (Thesis Completion - November, 2017)

Mount St. Mary’s University – Los Angeles, CA

Bachelor of Arts in English

Mount St. Mary’s University – Los Angeles, CA

Professional Affiliations

Professionals in Human Resources Association (PIHRA)

Society of Human Resources Management (SHRM)



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