Profile
Experienced in Information Technology, Project Management and Business Analysis, reengineering initiatives and reporting. Effective problem solver with analytical skills and adept at explaining technical information to user.
Experience at establishing and developing interpersonal business relationships with the business, IT and third party vendors. Supervised multiple Business Analysts, Developers, and third-party vendors. Deadline oriented, coupled with leadership, communication, organizational and multi-tasking skills, conflict resolution, and collaborative decision-making abilities.
Background including; Business Analyst, Project Management, coordinating User Acceptance Testing and Quality Assurance, software deliverables through iterative evolutions, with working knowledge of Visual Basic, Oracle, SQL, Crystal, SharePoint, MS projects, Visio, MS Access and Microsoft. Methodologies used Sigma 6, Agile, RUP, and Waterfall. Practical working knowledge; of Midstream, Upstream and Downstream data experience, Production Accounting, Production Engineering, Financial interfacing programs, budgeting, forecasting, KPI Reporting, AFE’s, and Well data, Asset Management, and Data flow.
Oil Gas industry software
Maximo
WellView
SiteView
PVR ( Field Data Capture)
Public environmental health industry software
Energy Components ( Hydrocarbon software)
Triangle
Avocet (FieldView) ( Field Data Capture)
SIMS
TOWcs ( Field Data Capture)
• CEMS
• iTrak
• SustaniNet
• Procount (Field Data Capture)
• Righand
• SharePoint
• EAM (Procurement software)
• Q-Byte
• Entero MOSAIC (Reserves)
Experience includes:
• Project Management Skills
• Business and Systems Analysis
• Business process analysis and modeling
• ITIL
• Sigma 6-Agile -RUP- Waterfall methodologies
• FDC Analyst (Field Data Capture)
• Business and system Use cases
• Interview and workshop facilitation
• Implementing and managing 3rd party software
• Implementing business processes
• Software and Hardware unit, functional, and User Acceptance Testing
• 1st, 2nd, 3rd, and some 4th line technical support software
• Supply Chain Management
• Marketing
• SOX tracking
• Accounting and Financial systems
• Production Accounting
• Application integration / migration
• Office manager
People management / soft skills
Midstream, Upstream and Downstream
Experience
Phoenix Resources Canada LTD January 2004 – Present
Project Management, Business Analyst, Asset Management
liaison between business users and technical teams to identify, analyze and translate needs into specifications;
Gathered requirements through user interviews and by facilitating workshops;
Utilized Use Cases for specifications;
Coordinated, scheduled and implemented installation of new systems (including field / office training, systems set up etc.);
Performed product selection and implementation ( RFP, RFA)
Tested new software releases, verifying accuracy of the calculation;
Midstream, Upstream and Downstream
Husky Energy October 2016 – March 2017
Senior Business Solution Analyst
Document Husky Energy Inc. requirements for Entero,s MOSAIC Reserves software
Manage and ensure proper, timely documentation delivery
Participate in meeting,
Document the PDE requirements and all other BA required documentation
Collaborated with business users and technical teams to identify, analyze and translate needs into specifications;
Gathered business requirements through interviewing business users and conducting workshops;
Deliverables and Objectives: Document current and future business needs, Work with Business and Vendor to make sure the software meets the Business needs. Support the business, Fill all PMO required documents.
Murphy Oil Corp. January 2014 – June 2015
Business Analyst Asset Management (Lay-off)
Supported the ongoing development and implementation of an Asset Management software package
Determined the new business requirements and translating those requirements into effective solutions, support the current Purchasing Management software package
Assisted with the development and implementation of the COTS Asset Management software (iTrak, EAM)
Managed the vendors and end users to ensure software meets our current and future requirements
Continued improvements of the software to meet the company’s needs
Prepared and maintain documentation, training material for end users
Provided system support of the Purchasing Management Software package
Deliverables and Objectives: Document current and future business needs, Produce cheat sheets training and user manuals, Support the business, Test enhancements.
Hedgerow Software Ltd. September 2013 – December 2013
IT Client Support Manager (Project term contract)
Canada’s leading provider of software solutions and service to public environmental health agencies.
Managed 4 Business Analyst, 2 Support Desk staff, third-party developers, third-party software vendors
Supervised the day-to-day operations of our support Help Desk
Coordinated and monitoring of all client-facing activities
Ensured Help Desk staff are following escalation procedures, and are providing solutions to clients in a positive, effective and timely manner
Released management: ensuring that clients are fully informed of changes to software and that upgrades
Provided back-up for the Help Desk as required
Deliverables and Objectives: Engage clients and End-user, Oversee implementation and help desk
Noah Consulting March 2013 – July 2013
Senior Business Solutions Analyst (Project term contract)
Senior Business Analyst for Multiple Projects
Managed multiple BA’s to ensure proper, timely documentation delivery
Documented requirements and strategy
Analyzed gathered information and work with the team to build “current state”, “gaps”, “future state” and “roadmap”
Deliverables and Objectives : Engage Stakeholder and End-user, document the business needs and wants, Subject probable process improvement, produce BRD, meeting notes, gap analysts ( as-is and to-be )
Grizzly Oil Sands September 2012 – February 2013
Project Manager, Automation & Technology (Project term contract)
Managed all related project management functions around assigned PIMS projects (Plant Information Management Systems); 6 projects in all ranging from $120,000–300,000
Managed 2 Business analyst, 3 third-party developers, 2 third-party software vendors
Assured completion of a Technical Solution Diagram and Solution Narrative
Assured a Requirements Grid / Diagrams are complete and approved by all Stakeholders
Creation and Stakeholder approval of a Project Statement which will serve as the project baseline for scope, costs, and schedule
Changed Management maintaining and update change orders by project
Weekly Status Reports Daily management of project team resources, including time keeping
Was part of the configuration group for Maximo
Deliverables and Objectives: Engage Corporate and Field Stakeholder, Full life cycle documentation, manage 3rd party venders, Produce dependence diagrams, Budgets, Configure Maximo, Work with IT and Vendors on data integration.
EnerPlus Corporation November 2010 – May 2012
Senior Business Solution Analyst / Project Manager for / Operations, Supply Chain Management, Safety & Social Responsibility
Managed multiple projects ranging from $80,000–300,000
Conduit between business and IT on projects
Resolved conflict and obstacles to ensure the project success
Conducted software demos and testing of software
Assess and document data requirements for Maximo software
Helped develop and implement on an ongoing program of continuous improvement based on a long-term strategy
Managed 3 third-party vendors and two consultants
Migrated PVR to Avocet (FieldView)
Defined Business process for MOC (Management of Change)
Green House Gas Regulatory Reporting project for Canada and the United States
Communicated the Business requirement to IT
Worked with the Business to evaluate multiple software
Assisted the Business and IT with migrating data from multiple systems to a single corporate database
Deliverables and Objectives : Engage US and Canadian Stakeholder and Business, document the business true needs vs wants, work closely with IT and Business to develop useable solution, Software integration documents, produce BRD, meeting notes, gap analysts ( as-is and to-be ), 3 and 5 year road map. Test enhancements.
Petroleum Registry of Alberta (PRA) March 2010 – November 2010
Senior Consultant (Project term contract)
Developed an Opportunity Assessment document between the Registry and Manitoba Energy
Documented integrate of the PRA collection and routing capabilities with ERCB business
Deliverables and Objectives: Produce and present documents and finding to Government Manitoba Energy
Energy Resources Conservation Board (ERCB) August 2008 – March 2010
Project Manager / Business Analyst (Project term contract)
PM and Business Analysis for Control Wells Project
Conducted software demos and QA (Quality Assurance) testing at various stages of the development lifecycle (functional testing)
Deliverables and Objectives : Engage Stakeholder and Business, document the business true needs vs wants, work closely with IT and Business to develop useable solution, produce BRD, meeting notes, gap analysts ( as-is and to-be )
Merrick Systems Inc. February 2005 – July 2008
Business Management / Analyst / Projects Management / Sales
Managed the Canadian office for Merrick Systems Inc.
Managed sales staff, 3 Clients, 3 Developers
Financial Reporting, Budgeting, forecast
Developed and implant the marketed program for Merrick Systems Inc. software
Developed and implemented on an ongoing program of continuous improvement based on a long-term strategy
Developed a series of track-able milestones to show the progress and value added to Merrick Systems Inc.’s objectives for its presence in the Canadian market place
Managed new software installations and upgrading projects
Conducted team meetings, status reporting, budgeting and producing required documentation for the success outcome of the projects
Conducted software demos of current and new versions of software
Deliverables and Objectives : Work with the Canada and US team to create a Budget, Financial statements on a 6 month, 1 year business plan and sale target ( 3,6, 12 month) list of sales and marketing opportunities, weekly status reports on sales, marketing and development. Project BRD Engage Stakeholder and Business, document the business needs vs wants, produce develop spec, work closely with IT BSA to develop useable solution, meeting notes, gap analysts ( as-is and to-be ) Test enhancements.
Education and Professional Development
University of Calgary
Faculty of General Studies, BA
Association and Certifications
CAPP, Southern Institute of Technology, 1990
ITIL 2010
Methods and techniques
RUP, Agile, Waterfall
Class, Active and UML
Gap analysis
Use case