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Pharmacy Tech Level A Certificate, VA00039322, Customer Service

Location:
Pembroke Pines, FL, 33028
Posted:
June 07, 2017

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Resume:

Jeanne Hebert

Pembroke Pines, Florida *****• linkedin.com/in/Jeanne Hebert1

ac0qc7@r.postjobfree.com • 206-***-****

Pharmacy Tech Level A Certificate

I’m a healthcare professional with twenty years’ experience in the pharmaceutical, medical device, medical services and retail pharmacy industries. I worked as a Pharmacy Tech Level A for ten years in a family owned retail pharmacy in Seattle, Washington. Since that time, I’ve worked in the healthcare industry for Fortune 500 and private equity companies in marketing, sales and clinical research positions.

Areas of Expertise:

Attention to Details

Customer Service

Sales Management

Insurance Credentialing

Budget Administration

Operations Analysis/Process Improvement

Clinical Research

Team Building and Leadership

Education and Credentials

Bachelor of Science in Biology Washington State University – Pullman, WA

Pharmacy Tech Level A Certificate, VA00039322, Washington State

HIPAA Training for Business Associates, 2015

Professional Experience

BTuff Capital Ventures – Pembroke Pines, Florida

Business Development Partner (2014-Present)

Small, private, consulting and venture capital firm dedicated to business development, expansion and capitalization for small, medium, and large companies emphasizing initial start-up guidance, development, and implementation of niche markets for strategic growth, and capitalization.

Wellcome MD – Pembroke Pines, FL

Vice President of Business Development

Oversee marketing and membership operations for emerging concierge medical company located in two states under BTuff Capital Ventures direction.

Direct training and support operations to ensure efficient transition to medical concierge model. Train sales team with targeted marketing messages. Develop company’s innovative marketing platform to recruit concierge members through varied sales initiatives within marketing campaigns. Collaborate with corporate executive team in determining goal setting, opportunity recognition, and risk evaluation. Establish and implement Annual Operating Plan. Negotiate contracts with insurance providers

Selected Contributions:

Through innovative and directed marketing campaigns sales memberships increased by 250%.

Launched two concierge practices simultaneously in two states with completed conversion within 12 months beating original forecast.

Fuse Science Inc. – Miami Lakes, Florida

Vice President of Marketing & Sales (2012 to 2014)

Envisioned and implemented strategic marketing campaigns and clinical studies for start-up nutritional company developing patent-pending conveyance technologies serving global markets.

Designed marketing plan for product introduction. Developed brand strategy and branded marketing materials including recruiting celebrity endorsements. Effectively facilitated regulatory registration with international governments and oversaw translations of educational materials. Trained sales internal employees and external brokers in international expansion strategy, US distribution plans, and marketing strategies.

Selected Contributions:

Signed several major-league athletes in multi-year, million-dollar endorsement contracts.

Played integral role in establishing company presence and operations within global markets.

Advanced research and initiated clinical studies for proprietary transdermal and sublingual research applications.

Led NSF Certification process for manufacturing facility certification as GMP Registered, Contents Tested & Certified, and product certification as Certified for Sport.

Expanded distribution to 5,000+ stores with a national retailer the first year the DROP products were on the market.

Boeing Test & Evaluation – Seattle, Washington

Business Analyst/Project Manager (2010 to 2012)

Conducted analysis for project management of aerospace industry global giant with annual billion-dollar revenues.

Developed forecast, acquisition, and utilization plans for optimal support of flight operations, company initiatives, and program objectives. Initiated efficient business methodologies to improve planning of manufacturing operations. Estimated labor hour accumulations for new or revised work statements, compared estimations to established guidelines. Assessed impacts of improvements to cost, schedule, resources, and delivery.

Selected Contributions:

Identified process improvements resulting in maximal efficiency of equipment and personnel.

Conducted analysis of current and future business opportunities using established methodologies.

Integral Orthopedics, Inc. – Pembroke Pines, Florida

Vice President of Medical Marketing (2005 to 2008)

Directed product and international marketing operations for multi-million-dollar healthcare equipment and supplies manufacturer.

Collaborated in development of new medical application products, led brand marketing strategy, designed, and launched company website, and advanced prototyping of new products. Recruited, trained, mentored, and developed content for key personnel for marketing, sales and customer service teams. Negotiated contracts with overseas suppliers.

Selected Contributions:

Increased sales from 240K to $1.8 million in 2 years by expanding market share and establishing alliance initiatives.

Successfully developed innovative pricing strategy elevating gross profit over 90% on two top selling products.

Merck & Company, WA, OR, AK, HI & PA

Medical Strategies & Physician Education, Medical Science Liaison & Respiratory Sales Specialist (1999 to 2005)

Promoted to Medical Strategies & Physician Education for organizational leadership, sales and market development. Distinguished as Merck’s Top Performer in the Western Business Region.

Selected Contributions:

Participated as a member of the Scientific Advisory Board. Created a scientific platform for the Respiratory Health Science organization. Developed talk titles and objectives for speaker programs.

Demonstrated an in-depth understanding of the scientific literature in Respiratory Diseases. Engaged thought leaders in peer level, scientific discussions. Discussed emerging scientific issues, which resulted in movement of thought leaders’ advocacy along the continuum.

Facilitated submission of quality medical school grants, which resulted in funding for several key thought leaders. Reported ongoing medical school grants status to Health Science Services.

Analyzed Communities of Practice data to link leaders with their networks. Provided program recommendations to the field to drive the business.

Coordinated speaker liaison training teleconferences for new content consistent with quality customer selling. Conducted program owner training for marketing initiatives that led to increased ROI for speaker programs. Conducted National and Regional Speaker Management Meetings.

Coached Representatives at Headquarter training and Foundation training on speaker liaison responsibilities, Merck Medical Forums policies and product certification.

Bayer Pharmaceutical, Seattle, WA & Portland, OR Anti-Infective Specialist & Pharmaceutical Sales Representative (1996 to 1999)

Completed fiscal sales plan in the top 10% of sales representatives.

Selected Contributions:

Negotiated contracts with P&T members and pharmacists. Converted two community hospital formularies from Floxin to Cipro.

Called on high potential physicians, teaching institutions, residency programs, pharmacies and community hospitals.

Displayed at national and regional meetings, set up speaker programs at community hospitals and coordinated speaker programs with area representatives.

Successfully launched Cipro HC Otic. Captured thirty-two percent of the market in six months. Sales experience in the diabetic, cardiovascular and anti-infective markets.

Affiliations and Awards

Voted Best New Product ECRM in the Diet, Vitamin & Sports Nutrition Category 2013

Pride at Boeing Awards: October 18, 2010, November 10, 2010, December 2010, March 2011, August 2011 and January 2012

Awards for Excellence from Merck & Co.: February 28, 2000, June 1, 2000, and September 2000, January 2001, February 2001, July 2001, May 2002, February 2003, October 2003, August 2004, September 2004, February 2005, April 2005

Philanthropic Award recipient from the Washington Lung Association, 2002

Merck & Co. Health Science Associate Rookie of the Year 2001

Merck & Co. Quarterly Respiratory HSA Award for Teamwork/Leadership: September 2001

Certificate of Vision-Excellence Award from Bayer Pharmaceutical: October 1996

Past President and Scholarship Chairman of the Seattle Alumnae Chapter of Tri Delta Sorority

PTA Member 2015-Present

Broward County School Volunteer 2015-Present



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