Customer Service Manager

**/**** ** *******

Albertville, AL

DERRICK HAMMETT

Summary

Dedicated Welder experienced in MIG, TIG, and Stick Knowledgeable self-starter capable of operating heavy equipment, maintaining proper safety standards. welding, as well as maintenance and repair and forklift operation. knowledge of stainless steel and aluminum.Experienced manager with professional, strong leadership and relationship-building skills.

Skills

MIG welding

TIG welding

Stick welding

Sheet metal fabrication

Accomplishments

High school Diploma:

West End High School Altoona, Alabama May 2000

OSHA 10 CERTIFIED

Project Management

Supervised project production efforts to ensure projects were completed to company standards, on time and within budget constraints.

Deep knowledge of sheet metal and welding techniques, fabrication, installation and codes and regulations. Experience

Welder / Maintenance

Fabco

MIG, TIG, and Stick welding. Tested and repaired electric motors, variable frequency drives, alarms and control systems. Interpreted electrical and mechanical schematics, blueprints and diagrams. Maintained electrical and mechanical components of gas and diesel engine-driven generators. Implemented vast knowledge of electronics principles to resolve complex electrical problems. Reviewed line drawings to locate and splice buried fiber optic cables. Repaired electrical equipment using hand and power tools and testing and diagnostic equipment. Kept permits, isolation tags and logs current at all times. Verified that all equipment was certified and met regulatory requirements. Read and worked from electronic blueprint drawings. Used safety and environmental tools, including 4-point check, OBS cards and PTW. Performed monthly, semi-annual and annual Preventive Maintenance Checks and Services (PMCS). Climbed towers, worked in confined crawl spaces and worked a flexible, non-standard workweek. Installed all electrical wiring during remodeling projects. Frequently worked overtime, weekends and holidays. Laid out, fitted and fabricated metal components. Precision cutting with power saws, hand shears and chipping knives. Inspected chains, hammers and other tools for damage or wear to prevent injuries and accidents. Cleaned and degreased weld joints and work pieces efficiently. Combined welding 516 Ingram Wells Road, Ohatchee, AL 36271 H: 205-***-**** ********@*****.*** 02/2010 to 01/2012

Albertville, AL

05/2007 to 10/2010

Birmingham, AL

01/2008 to 10/2009

Rainsville, AL

01/2006 to 05/2007

Gadsden, AL

01/2000 to 06/2006

Albertville, AL

techniques, knowledge of metallurgy and engineering requirements to produce quality work. Inspected grooves, angles and gap allowances with micrometer, caliper and precision measuring instruments. Heated, formed and dressed metal parts with hand tools, torch and arc welding equipment. Operated manual and semi-automatic welding equipment to fuse metal segments together. Monitored the fitting, burning and welding processes to avoid overheating parts, warping, shrinking, distortion and expansion of materials. Laid out, positioned, aligned and secured parts and assemblies with straightedges and combination square sand calipers. Installed fabricated metal components in the processing plant. Set up equipment and welded parts according to welding chart specifications and type. Completed minor torch ups with MIG welders. Responded to service calls quickly and professionally. Repaired and maintained heavy-duty and construction machinery. Dismantled and assembled wellhead equipment. Application of electrode and gun along weld line to create precision pieces. Adjusted the weld machines to the correct settings prior to weld applications. knowledge of single phase and three phase high voltage and low voltage systems.

OSHA certified

welder

Pinnacle

Laid out, fitted and fabricated metal components. Combined welding techniques, knowledge of metallurgy and engineering requirements to produce quality work. Inspected grooves, angles and gap allowances with micrometer, caliper and precision measuring instruments. Precision cutting with power saws, hand shears and chipping knives. examined work pieces for defects and ensure conformance with specifications. MIG, TIG, and Stick welding.

Installer

Morton Flooring

Inspected the surface to be covered to determine its condition and correct for imperfections that might show through the flooring being installed. Rolled out, marked, measured, and cut flooring to size, Joining edge seams where necessary, with tape or glue. stretch flooring (Carpet) to align with walls and ensure smooth surface. clean up before and after installation. mail tack strips around area to be carpeted. cut and installed padding, fasten metal treads across floor openings.

salesperson

Handcock Salvage Store

Quoted prices, credit terms and other bid specifications. Met incoming customers and provided immediate assistance. Listened to customer needs and preferences to provide accurate advice. Increased purchase totals by recommending additional items. Provided expert product and service information. Described use and operation of merchandise to customers. Placed special merchandise orders for customers. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Corrections Officer

Etowah County Sheriff Department

Assisted in restraining violent and unruly inmates. Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities. Implemented defensive tactics and physical restraints to maintain the safety and security of personnel and the general public. Safely transported inmates to and from work sites. Maintained records and logs of man hours, materials and equipment used. Verified warrants, conducted searches and fingerprinted inmates. Transported inmates to and from medical and dental appointments, funerals, work details and court hearings. Apprehended escapees safely while following proper techniques. Wrote daily reports that included recommendations for further treatment strategies and diagnostic efforts. Maintained daily logs of shift activity. Escorted prisoners to court appearances in a timely fashion. Performed warrant pick-ups and turnovers at other jails and prisons. Maintained appropriate control, security and well-being of youth at all times. Department Manager

Mitchell Grocery

Oversaw overnight store operations, including staff assignments and production lists. Delegated tasks to team members to optimize productivity. Handled products and equipment in accordance with safety and sanitation 02/2000 to 03/2005

Boaz, Al

09/2016 to Current

Ohatchee, AL

guidelines. Ordered and shelved weekly sale items for customers. Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks. Organized and positioned product cases in produce warehouse and walk-in cooler. Praised by management for being a fast and efficient worker, requiring little supervision. Evaluated department conditions and operations to determine strengths and areas for improvement. Managed a team of employees efficient, friendly and effective. Produced accurate and thorough management reports. Provided constructive suggestions and encouragement to employees. Operated check stand equipment including cash register, scanner and scale. Stocked displays with new and transferred merchandise. Owner and Installer

L & H Flooring

Created new processes and systems for increasing customer service satisfaction. Achieved high sales percentage with consultative, value-focused customer service approach. Successfully interacted with customers. Mentored, Monitored, and managed a group of employees. Hired and Fired set employees. Set staffing hours and recorded for payroll.Inspected the surface to be covered to determine its condition and correct for imperfections that might show through the flooring being installed. Rolled out, marked, measured, and cut flooring to size, Joining edge seams where necessary, with tape or glue. stretch flooring (Carpet) to align with walls and ensure smooth surface. clean up before and after installation. mail tack strips around area to be carpeted. cut and installed padding, fasten metal treads across floor openings. Owner _ Side Business

D & L Downhome woodork

Safely used band, circular, jig, reciprocating, chop and compound miter saws. Constructed custom built-in bookshelves for residential home office areas. Calculated accurate material estimates. Selected lumber based on the particular species, characteristics, size, applications and applicable adhesives. Operated power saws, planers, jointers, routers and pneumatic equipment. Cut timber, panels and other materials according to measured dimensions. Built clientele by creating customer satisfied work. painted and stained wood work as preferred by customer. operating a wood lathe, to design unique wood designs. managing company budgets for orders.

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