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Manager Customer Service

Location:
Hendersonville, NC
Salary:
80,000
Posted:
June 08, 2017

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Resume:

Michelle G. Ellsworth, CPA

** ***** ***** *****; Mills River, NC 287*****-***-****

ac0q3i@r.postjobfree.com

Finance professional with 25 years of experience in financial reporting, financial analysis, financial and trust auditing, budgets, forecasting, human resources, payroll, acquisitions & divestitures, supervision, consulting, teaching and overall business management.

Professional Experience

Michelle Ellsworth, CPA Ind Contractor/Consultant 2002 - Present

Interact with other managers and owners to provide consultative support to planning initiatives through financial and management information analyses, reports, and recommendations.

Provide accurate accounting and financial reporting services to various small business clients in a timely manner and in accordance with company policy, regulatory regulations and GAAP

Recommend and/or implement on software systems and processes that achieve best practices

Identify control weaknesses and implement processes to improve efficiency and accuracy of financial systems, and practices

Assist in obtaining the necessary licenses and insurance required to start a business.

Coordinate the preparation of financial statements, financial reports, special analyses, and information reports.

Develop and implement finance, accounting, billing, and auditing procedures.

Establish and maintain appropriate internal control safeguards.

Manage daily administrative operations for select clients

Act in an interim controller position for several clients.

Pardee Hospital Accounting Manager April 2015 - Dec 2016

Oversee accounting and accounts payable team

Implement, train and serve as super user for new ERP system

Prepare, analyze, and present financial reports and statistics to CFO and Hosptial Directors

Maintain departmental reports and records and collect statistical data for administrative and regulatory purposes

Provide analysis of hospital income, expenditures, and capital asset values with comparisons to previous periods

Lead year end audit with external auditors; first year perfect score

Compute and record depreciation on buildings, equipment and other hospital assets

Assist in the development of the organization’s operating and capital budgets

Work with Information Systems department to develop and utilize appropriate level of financial reporting, necessary to report accurate financial information.

Park Ridge Health CBO Finance Manager and Regional Financial Analyst II 2008 – 2013

Provide revenue cycle analysis as it relates to coding

Maintain and reconcile the general accounting system and analyze the financial and operating reports

Manage and coordinate the daily functions of the financial billing process and customer service for 150 practices.

Recruit, hire and run administrative reports in Taleo.

Prepare and provide recommendations to directors and controller regarding forecasts, budgets and operating plans

Responsible for basic financial and supplemental reporting needs as they pertain to compliance within corporate guidelines, JAYCO, Medicare/Medicaid and GAAP

Prepare and analyze monthly product cost reports and make recommendations to decrease costs

Various project management tasks and trend analysis for controller, director and/or CFO.

Develop and maintain monthly reporting and forecasting including managing the monthly financial close process

Develop, prepare, report and improve productivity, benchmarking best practices

Roberts & Stevens, PA’s Accounting Manager 2003 – 2006

Perform role of interim administrator to oversee the daily operations of 70 employees

Supervise the daily operations of the accounting/finance team

Administer the firm’s insurance benefits and profit sharing plans

Develop and implement financial systems to meet the needs of the firm; implemented new payroll and benefits system

Manage the daily functions of the billing process

Provide recommendations and monthly reports to finance committee and 29 shareholders regarding forecasts, budgets and operating plans

Prepare all financials, billing, collections, payroll, taxes and reports

Agfa, Inc. Senior Cost Analyst 1996 – 2001

Develop, implement and maintain an accurate costing system (SAP) and related reports; convert old systems

Develop excel spreadsheets, macros, and queries to cost inventory and run month end financials

Assist in various project management tasks for controller and plant manager.

Develop, implement, train and oversee SAP costing system for product cost operation RM, WIP and FG

Calculate overhead costs, standard labor billing rates and bills of material for inventory for SAP

Document workflow of manufacture processes to assist SAP consultants with development

Johnson, Price and Sprinkle CPA’s Senior Trust Auditor 1995 - 1996

First Florida Bank/Barnett Bank, Inc.Senior Trust Auditor1991 - 1993 Tampa, FL

System and Program Knowledge

Quickbooks Pro, SAP, Therapy Source, Paylocity, Excel, Word, Power Point, Access, COGNOS, Mysis, AS400, FAS, Sage, BOP, HPM, NextGen, VisionWare, Cerner, Power Insight, Mountain Side, Real Med, Gateway, Timberline, Citrix, Power Pro, Hyperion, Quickbooks, Lynx, OLI, Man-Man and Crystal Reports, Meditech, Lawson, Business Objects

Professional Certification and Education

N.C. C.P.A. – License since 2001 NC Association of CPA's - Inactive Member

Education - University of South Florida St. Petersburg, FloridaB.S. Degree in Accounting, 1990

Continuing Education – 40 hours of CPE’s for CPA license (mandatory 4 hours of Ethics)



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