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Sales Customer Service

Location:
Saint Paul, MN
Posted:
June 08, 2017

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Resume:

APRIL GERALDINE JARRELL

*** ****** **.

St. Paul Minnesota 55130

e-mail: ac0q3g@r.postjobfree.com

CAREER AND EDUCATIONAL SUMMARY

Bachelor of Science Degree recipient formally trained in computer systems, sales, customer service and administrative disciplines. Sixteen years of work experience with increasingly complex, challenging and professional positions, assignments and company structures.

WORK EXPERIENCE

2015- Present Shipping Clerk (Outbound) Cap Barbell, Garden City, Georgia

Responsible from filling customer order according to standard operating procedures (SOPs),Using computer hardware and software to generate labels and maintain equipment, ensuring that products processed for shipping are delegated to correct courier. Determining shipping priorities, work assignments and shipping methods require upon receiving schedules. Issues invoices and bill and send it to customers thru email or phone, Collect all information need to calculate bills receivable.

2014-2015 Cashier/Hostess/Server Sawa Hibachi Restaurant Pooler, Georgia

Responsible for opening and closing, handles take out and delivery orders, handles cash and credit transaction.

2013-2014 Cashier Seasons of Japan Pooler, Georgia

Handles cash and credit transactions. Helping costumer about the menu.

2012- 2014 Cashier/ Server Sunnyside Up Savannah Georgia

Responsible for handling Cash and Credit transactions, opening and closing helping customers with questions about the menu. serving the food to the specific table.

2012- 2013 Associate, Event’s Fashion (Part Time) Savannah, Georgia

Responsible for maintaining daily sales log and Inventory logs, duties includes sales promotions, greeting and helping customers with questions about products, processing cash, check, and credit (POS) transactions.

2012- 2012 Hostess, Memorial University Medical Center, Savannah, Georgia

Responsible for delivering meals and confirming designated diets for certain Patients assist with their food tray and making sure everything is to the patient’s needs.

2012-2012 Sales Consultant, Mazda/Subaru Hilton Head, South Carolina

Responsible for every individual that is a potential customer or existing customer to help them discover their needs and offer the best possible solution to endure their needs are fulfilled.

2011-2011Veterinarian Assistant (Volunteer) Rice Hope Animal Hospital, Port Wentworth, GA

Helps feeding, grooming animals, basic clerical work taking information about their pets, assist in surgery.

2010- 2010 Sales Agent, Old Town Trolley, Savannah, GA

Responsible for handling ticket sales and providing concierge services for local

attractions. Proven track record of exceeding sales goals more than 150%,

and met sales goals at assigned depots more than 85% of the time.

2008-2010Sales Representative, Island Car Wash, Hilton Head, South Carolina

Responsible for initial order intake, explaining and recommending to customers the product line and services of a full service car wash. Perform order entry and coordinate activities of co-workers to fulfill customer’s orders.

2007-2008 Server, Outback Steakhouse, Hilton Head, South Carolina

Greeted customers, recommended special dishes and regular entrees and identified ingredients or explained how various items on the menu were prepared. Processed payments such as credit cards, checks and gift cards

2007-2008 Production Assistant, Louis Sterling Inc., Bluffton, SC

Reported to the Vice President of Construction and supported new home construction projects. Performed materials requirements planning functions and interfaced with internal Warehouse and Purchasing departments to order materials and schedule work packages. Investigated and resolved quality and warranty issues. Generated and delivered customer billing statements for work performed. Developed new computer databases to facilitate a better implementation and tracking of current and past construction projects. Utilized Roll Master, an industry-specific software system for determining raw materials requirements. Worked with individual customers to develop billing statement formats that interfaced with the customers’ existing systems.

2006 – 2007 Sales Associate, Anita’s Fashion, Savannah, GA

Perform duties such as sales promotions, greeting and helping customers with questions about products, processing cash, check, and credit (POS) transactions, maintaining and documenting daily sales logs, assisting in preparing financial information for submittal to the accountant (general ledger information and summary), assisting in new product selection, ordering, stocking and display.

EDUCATION

2002-2006 Dominican College – Bachelor of Science, Hotel and Restaurant Management

1998-2002 Dominican College – High School Diploma, College Preparatory Curriculum

F. Blumenttrit Street, San Juan, Metro Manila, Philippines

PROFESSIONAL TRAINING AND SEMINARS

Dec 2006 Louis Sterling, Bluffton, SC “Roll Master Software Training”

Apr 2008 Outback Steakhouse Hilton Head, SC “Customer Service Training”

Feb 2010 Old Town Trolley Savannah, GA “Sales Agent Training”

Sep 2016 Cap Barbell “PBSC SoftwareTraining”

KNOWLEDGE, SKILLS AND QUALIFICATIONS

Languages - Fluent in English and Tagalog, conversant in Japanese, Korean and Spanish

Computer - Proficient in Microsoft PowerPoint, Excel, Word.



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