Customer Service Representative
Resume:
Mary Smith
Huntington, WV **703
*********@*****.***
SUMMARY OF QUALIFICATIONS
Advanced PC skills in Word, Excel and PowerPoint
Great organizational, interpersonal and time-management skills
Excellent customer service skills
Ability to reach and meet deadlines with ease
Ability to type 50 wpm
Strong ability to adapt to new technology
Excellent work ethic; successfully work independently and in a group environment
WORK EXPERIENCE
City National Bank, Huntington, WV 2016-2017
Customer Service Representative
Cash handling
Debit and credit client’s accounts
Answer phone calls and other administrative work
Dru Shope, Attorney, Huntington, WV 2012 - 2016
Paralegal
Filed Social Security new claims
Obtained medical records, handled all hearing files and prepared them for the attorney
Answer phone calls, make copies, and engage with clients
Gone Writing Publishing, LLC, Huntington, WV 2013 – Present
Owner and Founder
Format, editing, and promote books, novellas, and articles
CLARK’S PUMP AND SHOP, Ashland, KY 2007 – 2012
Administrative Processor
Corporate administrator responsible for profit/loss for sixty stores
Scheduling/monitoring over 300 store employees work hours
Responsible for all HR activities: financial, hiring, firing and employee
development
Improved overall efficiency, reduced labor costs and increased profitability
EDUCATION AND ORGANIZATIONS
ITT Technical Institute, Huntington, WV 2011
Pursuing an Associate of Applied Science Degree in Paralegal Studies
GPA: 3.89
Recipient of high honors, perfect attendance, Student of the Quarter, and National Honor Society
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