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Customer Service Representative

Location:
Huntington, WV
Posted:
June 08, 2017

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Resume:

Mary Smith

*** ********* *****

Huntington, WV **703

304-***-****

ac0q25@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Advanced PC skills in Word, Excel and PowerPoint

Great organizational, interpersonal and time-management skills

Excellent customer service skills

Ability to reach and meet deadlines with ease

Ability to type 50 wpm

Strong ability to adapt to new technology

Excellent work ethic; successfully work independently and in a group environment

WORK EXPERIENCE

City National Bank, Huntington, WV 2016-2017

Customer Service Representative

Cash handling

Debit and credit client’s accounts

Answer phone calls and other administrative work

Dru Shope, Attorney, Huntington, WV 2012 - 2016

Paralegal

Filed Social Security new claims

Obtained medical records, handled all hearing files and prepared them for the attorney

Answer phone calls, make copies, and engage with clients

Gone Writing Publishing, LLC, Huntington, WV 2013 – Present

Owner and Founder

Format, editing, and promote books, novellas, and articles

CLARK’S PUMP AND SHOP, Ashland, KY 2007 – 2012

Administrative Processor

Corporate administrator responsible for profit/loss for sixty stores

Scheduling/monitoring over 300 store employees work hours

Responsible for all HR activities: financial, hiring, firing and employee

development

Improved overall efficiency, reduced labor costs and increased profitability

EDUCATION AND ORGANIZATIONS

ITT Technical Institute, Huntington, WV 2011

Pursuing an Associate of Applied Science Degree in Paralegal Studies

GPA: 3.89

Recipient of high honors, perfect attendance, Student of the Quarter, and National Honor Society



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