BINDIKA SHARMA

Mob: 971*******

E-mail ID: ac0pwp@r.postjobfree.com

JOB OBJECTIVE

Learn and grow to create value in work place through dedication, honesty and synchronize ideas; to seek a challenging and growth-oriented career in an organization.

PROFILE SUMMARY

A dynamic professional with 14 years of experience in General Administrative Operations, Executive Assistance, Front Office Management,Event Management and Secretarial Operations.

Adept at ensuring smooth operations, maintaining proper decorum & discipline by implementing policies and procedures.

Instrumental in handling Office Management Tools, Vendor Management, Procurements & Purchase, Logistics and Travel Management.

Proficient in overseeing smooth implementation of Admin & HR policies & Rules.

Possesses excellent people management, planning, communication and interpersonal skills.

CORE COMPETENCIES

Ensuring prompt action of employee’s queries and concerns related to Admin & HR activities.

Creating & maintaining Management reports and providing inputs regarding the leave status for salary processing on monthly basis.

ORGANISATIONAL EXPERIENCE

Since 16th April 2015 to till date, Trinity Touch Pvt Ltd,

Designation: Front Desk and Admin Coordinator

Administration --

Housekeeping and Facility Management.

• Maintenance of company owned vehicles.

• Vendor Management.

• Maintenance of chairman's house.

General Administration

• Maintaining effective office administration for better coordination in the office premises.

• Handling all the activities of housekeeping, security, monitoring CCTV, and other office maintenance etc.

• Distributing the identity cards to the employees for proper mobility within the office premises.

• Segregating duties and allocating them to the office boys for its timely completion.

• Competently preparing SOP for various Administration functions in compliance to company policies.

• Purchasing the stationary and gift items for the office staff for proper inventory control.

• Arranging conferences, seminars, parties and annual get together at the office.

Facility Management

• Handling complete Facilities (Stationary/Pantry) and infrastructure set up including repair & maintenance.

• Asset Management, maintaining an inventory & keeping a proper record of an asset.

• Responsible for the housekeeping and handling the manpower for the result oriented target.

Procurement and Vendor Management

• Inviting quotations from different vendors and compare the quotes on the basis of cost and quality and prepared the

agreements as per the company procedure.

• Developing and devising cost effective sources, commercial negotiations and price fixation, supply compliance and

Contracts management.

• Evaluating suppliers' performance and ongoing compliance in accordance with the defined parameters.

• Coordinating with the vendors for the negotiations and quality checks of the products procured for the office.

Accounts and Finance

• Effectively maintaining daily petty cash and cashbook.

• Effectively scrutinizing cash vouchers and bills for payment.

Security

• Responsible for recruitment/deployment of security guards/supervisors;

• Responsible for and monitoring the training of security personnel.

• Responsible for maintaining the intent/stock register of uniform items and issuing the same to security personnel,

before their deployment at site.

Since Nov’ 2010 to 15th April 2015, Lladro, Gurgaon

Designation: Front Desk & Admin Executive

Admin Role:

Holding the responsibility for handling the complete pre and post joining formalities of the candidates.

Reporting to COO for providing the details for the New Hiring, Exit, training, workshop & other details.

Documentation: Preparation of different letters – Administrative letters, Letters for Appointments, Terms of employment & Reference, Contracts for consultants, increments, confirmation, notice, experience certificates & other letter.

Mails, handling the appointments, calendar, and scheduling meetings.

Administrative operations: Interacting with Insurance Agents for all Asset & Personal Accidental policy requirements, taking care of all AMC’s, Travel Agents, Hotels, Vendors and other stakeholders to facilitate quality work & smooth functioning of the administrative operations..

Procurements and purchase: Quotation collection, developed comparative statement, took clearance from the procurement committee members and issue purchase order.

Coordinate and execute the administrative needs of the IT Director and staff

Communicate effectively with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.

Responsible for the coordination, implementation, execution, control and completion of facility related items including supply management while operating within the organizational budget.

Hr Role:-

- Joining documentation

- Preparing the training contents

- Scheduling training programs for joiners and existing personnel

- Attendance Preparation, Leave Records

- Welfare & Entertainment programs

PREVIOUS EXPERIENCE

Jun’08 to Sept’10: Fortis- Flt. Lt. Rajan Dhall Hospital, Fortis Healthcare Group, New Delhi as Front Office Executive (OPD/PHC Coordinator)

Taking care of all front office activities for the Elite Class customers.

Knowledge of Billing Software HIS (Hospital Information System).

Quality Management Reports: Updating and maintaining FOS which includes queuing time, billing time, Waiting time by the patient & Preparing Summary report of Health Checks.

Courier / Credit bill management of PHC.

Call all the guests with future reservations to insure that all needs of the guests.

Display a sense of urgency with all requests and follow through to ensure efficient completion of all requests.

Jun’2000 to May’07: M/s. Escon International Pvt Ltd., New Delhi as an Office Executive

Handing all general activities related to Front Desk, HR & Admin.

Front Desk

Preparation of tenders, drafting e-mails and letters.

Looking after the facility in terms of Housekeeping and Maintenance.

Interaction with Vendors, Guests, Clients, etc.

PROFESSIONAL STRENGTHS

Positive Attitude towards professional & personal life.

Able to work independently and in team oriented environment.

Quick learner & Punctual.

TECHNICAL FORTE

Well versed with MS Office 2010 – 2003, MS Outlook, Team Viewer, Internet Applications, & HIS.

Possesses typing skills

EDUCATION

B.Com (P) from, Delhi University, Delhi in 2001.

Advance Diploma in Business Administration, ISBM- Delhi (Result awaited)

12th from KVS school New Delhi, AISSCE Board in 1998 with 70%

10th from KVS New Delhi, C.B.SE. Board in 1996 Year with 70%.

PERSONAL DETAILS

Date of Birth: 17th Feb, 1980.

Permanent Address: B-1394, 2ND Floor, Green Field, Near NHPC Metro Station Faridabad.

Marital Status: Married

Languages Known: English & Hindi

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