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Customer Service Administrative Assistant

Location:
Vancouver, WA
Posted:
June 06, 2017

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Resume:

Melodie Barber

ac0put@r.postjobfree.com - 503-***-****

SKILLS

● MICROSOFT WINDOWS, EXCEL

● SCHEDULING FOR MULTIPLE PHYSICIANS

● EPIC, HORIZON PATIENT FOLDER, IDX, VITAL, STAR

● CUSTOMER SERVICE

● MULTI PHONE LINES

● BILLING

● HIPPA COMPLIANCE

● DATA ENTRY

● RELEASE OF INFORMATION

WORK EXPERIENCE

HEALTH INFORMATION SPECIALIST

Providence Health & Services - Portland, OR - 2005 to 2017

● Collect medical records upon patient discharge send the information over to be put into the electronic system.

● Customer service, process patient request for health information as well as for health care facilities, lawyers, clinics. Process phone request as well as take patient information on the phone for all regional HIM. Assist doctors with electronically signing dictations, as well as assist them in locating records that were pass due.

● Make sure that Advanced Directives and POLST forms were offered to patients when they came in to request information.

● Building Prior Authorizations submitted by providers. Review CPT Codes to see if the authorization needs review and if so it gets build it and sent to a nurse for review.

SHEDULER/CASHIER

South Tabor Family Physicians- Portland, OR- 1999 to 2005

● Scheduler appointments for surgical procedures

● Schedule follow up appointments as well as MRI,CT scans X-rays

● Collect patient co-pays for visits upon check out MEDICAL OFFICE ADMINISTRATIVE ASSISTANT/SCHEDULER

Northwest Cancer Specialist - Portland, OR – 1995 to 1999

● Greet patients upon arrival, check them for appointments verify insurance update demographics in the system, Collection of co-pays log co-pays into account.

● Call to remind of appointments reschedule appointments if needed. Call insurance companies to make sure what coverage patient has.

● Send reminders to physicians about daily charges for services, collect charges at the end of day Pull patient charts for next day appointments. Copy and fax prescriptions to pharmacy.

EDUCATION- B RADFORD SCHOOL OF HEALTH - Portland, OR, CLARK COLLEGE -- Vancouver, WA



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