Sales Manager

Taylor MA Carabin-Knight

***** ** ***** **, ******, Washington 98092

Phone: 509-***-**** Email: ac0pt7@r.postjobfree.com

Education

Eastern Washington University, Cheney, WA, December 2014

Bachelor of Science, Psychology

Minor of Science, Sociology

Minor of Business, Business Administration

Minor of Language, Spanish

Selected Academic Projects

Western Psychology Association - Gratitude

Oxytocin Research

Marketing & Branding Strategies

Skills

Monitoring

Reading Comprehension

Speaking

Writing

Science

Mathematics

Management of Material Resources

Management of Personnel Resources

Time Management

Judgment and Decision Making

Active Learning

Management of Financial Resources

Operations Analysis

Operation and Control

Equipment Selection

Operation Monitoring

Quality Control Analysis

Active Listening

Social Perceptiveness

Coordination

Persuasion

Negotiation

Instructing

Service Orientation

Critical Thinking

Learning Strategies

Complex Problem Solving

Technology Design

Accomplishments & Awards

Presented at the Western Psychology Association, 2013

Presented at the Undergraduate Student Symposium at Eastern Washington University, 2012

I interned for Spokane's biggest art show, called Terrain, in which over a thousand people attended the event. I interned for 6 months and were given the same responsibilities as the owners themselves because they kept me very close to their side for the learning process.

Work Experience

Event Coordinator, Northwest Innovators & Konabass Productions, Spokane, WA, January 2014 - Present

I would set up the customer with a venue that fit their criteria, hire any requested entertainment acts of the customer’s choice, hired promotion teams, set up merchandise, and would constantly find new ways to reduce financial costs. I have coordinated many events such as raves, birthdays, rap battles, club openings, art shows, and clothing release events.

Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.

Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.

Confer with staff at a chosen event site to coordinate details.

Review event bills for accuracy, and approve payment.

Plan and develop programs, agendas, budgets, and services according to customer requirements.

Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.

Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.

Inspect event facilities to ensure that they conform to customer requirements.

Maintain records of event aspects, including financial details.

Conduct post-event evaluations to determine how future events could be improved.

Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.

Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.

Direct administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries.

Evaluate and select providers of services according to customer requirements.

Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.

Organize registration of event participants.

Design and implement efforts to publicize events and promote sponsorships.

Hire, train, and supervise volunteers and support staff required for events.

Obtain permits from fire and health departments to erect displays and exhibits and serve food at events.

Promote conference, convention and trades show services by performing tasks such as meeting with professional and trade associations, and producing brochures and other publications.

Regional Manager and Team Coordinator, Safelink, Spokane, Wa, June 2015 – August 2016

Hire and train any new employees.

Created the training Program for our Safelink team

Help form the number one sales team in Washington State in two months.

Create the schedule for the places each team needed to visit in order to obtain sales.

Find new locations for the team to expand to.

Find events for the sales teams to attend in order to obtain sales.

Monitor the teams at events.

Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.

Evaluate and select providers of services according to customer requirements.

Meet with sponsors and organizing committees to see if Safelink can attend events and monitor event progress based on the sales numbers.

Consult with customers on how to better improve their experience working with the Safelink Sales teams.

Plan and develop programs, agendas, budgets, and services according to customer standards and our team's sales requirements.

I would also be in the field signing people up for Safelink, while maintaining my team's high morale.

Maintain records of sales each week.

Never letting my sales reach below my employees.

Retaining older customers while obtaining new customers.

Relocation Manager and Door to Door Sales, ADT, Spokane, Wa, June 2015 - August 2016

Hire and train any new employees.

Reach sales quota each day.

Create the schedule for the places each team needed to visit in order to obtain sales.

Find new locations for the team to expand to.

Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.

Evaluate and select providers of services according to customer requirements.

Consult with customers on how to better improve their experience working with the ADT Sales teams.

Plan and develop programs, agendas, budgets, and services according to customer standards and our team's sales requirements.

I would also be in the field signing people up for ADT, while maintaining my team's high morale.

Maintain records of sales each week.

Never letting my sales reach below my employees.

Retaining older customers while obtaining new customers.

Retail Sales Liaison (Assistant Regional Manager), Uncle Ike’s, Seattle, WA, August 2016 – April 2017

Review sales numbers each day.

Develop new incentive programs to improve sales.

Find out how to gain new customers out of the area.

Retention of customers.

Online customer service (Yelp, Google+, and Ike’s Website).

Schedule in-store Vendor Visits.

Daily reports on how to sell products.

Develop sales techniques.

Report and interpret sales numbers to employees.

Ask vendors for information on their product.

Report to vendors what the company needs in order to sell their product appropriately.

Communicate the needs of the employees to upper management.

Relay information from upper management to the rest of employees.

Making sure the budtenders are well educated on their samples.

Developed the review system for employee promotions.

Creating product education classes for budtenders.

Communicate product sales to vendors.

Ensure that all budtenders were educated on new products before it was able to be sold.

Constantly educate self on the industry knowledge.

Schedule vendor tours.

Educate self on all products in-store and from competitive stores.

Educate self on all processors in industry.

Educate self on all products in the industry.

Assist Human Resources with Payroll duties.

Assist with the day-to-day operations of all three stores.

Employee happiness and retention.

Assist with all manager and budtender duties.

Read, interpret, and communicate both headset and greenbit statistics to all three stores.

Tools & Technology

I am skilled when it comes to all windows programs, as well as, fixing most problems computers encounter.

Publications

Presented at Eastern Washington University's creative works symposium and presented at the Western Psychology Association. The study was called, "How Having More Might Give You Less: Examining Gratitude's Relationship With Income." I was the main author and the co-authors are Chris Floberg, Andrew Pereira, and our mentor was Dr. Philip Watkins.

Affiliations

I interned for Spokane's biggest art show, called Terrain, in which over a thousand people attended the event. I interned for sixth months and were given the same responsibilities as the owners themselves because they kept me very close to their side for the learning process.

Volunteer Work

I have volunteered for the YMCA for a total of sixth months. I volunteered for Terrain after my internship concluded. I also volunteered at a Martial Arts gym for about a year and helped the kids replant trees in their community. I am activist when it comes to learning and I have been doing voluntary tutoring for 3 years now.

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