Business/Senior Analyst
Resume:
CAROLYN D. ARCHER
Midlothian, VA 23112
SPECIAL QUALIFICATIONS:
Over 25 years of extensive experience in all aspects of Financial, Budgeting, Post Awards, and Administrative Support in a Department of Defense (DoD) environment to include Supply Chain processes, especially from a Financial and Post Awards standpoint. Skilled in the tracking analysis of financial data related to program performance and budget and Post Awards. Also skilled in meeting established quality standards, deadlines, and compliance controls.
Over 25 years of clerical and office experience with the Department of Defense and 10 months of working with patients in the Pharmacy.
Extensive experience in the implementation, maintenance, and troubleshooting of government financial software, and almost 6 years in Post Awards, which includes the knowledge of the contractual clauses and terminology, differentiating which items belong to DLA Richmond, Columbus, or Philadelphia.
HARDWARE: IBM-Compatible PCs
SOFTWARE: Microsoft Office (Word, Excel), MS-DOS
SPECIFIC TASK EXPERIENCE:
DLA Aviation Richmond Virginia
BSIT-GTS, LLC
8000 Jefferson Davis Highway
Richmond, Virginia 23297-5000
October 2010 – April 7, 2017
Post Award Senior Analyst:/Analyst: As an Analyst/Senior Analyst, my responsibilities include communication with vendors via the or in person. As a Senior Analyst, provide guidance to Jr. Analysts and Analysts in regards to performing Post Award Administrative duties for the Bering Straits Contract Project in support of DLA Aviation Richmond, Virginia.
This guidance includes training on performing contract management functions, such as preparing amendments to the Award, which include issuing modifications to extend the Contract Delivery Date (CDD) against Purchase Orders and Bi-Lateral Contracts. Extending a CDD may be at the request of the Contractor due to technical discrepancies or unforeseen delays from his/her sub-vendor.
Due to my extensive knowledge of the Post-Awards acquisition functions, and in support of the Contract Specialist, I ensure the Jr. Analysts and Analysts perform work on a wide variety of Purchase Orders and Contracts including those with complex aspects involving completion of material rejections/deficiencies with the Resolution Specialist of Record as well as with the Contractor.
As a Senior Analyst, I ensure the Jr. Analysts and Analysts coordinate with the appropriate personnel regarding deviation waivers, mistakes in bid/offers, bid/offer protests, premium payments, discrepancies, rejection of first article, substitution of material, accelerated delivery of high priority items, etc.
Ensure the Jr. Analysts and Analysts obtain required accesses for DLA Enterprise Business Systems (EBS) as well as other systems as required to perform their jobs.
My responsibility also includes ensuring the Jr. Analysts and Analysts are pulling the Contractor’s quotes and solicitations, when required. This is task is necessary when a Contractor requests a Unit of Issue increase for any reason.
Because of my knowledge as a former Budget Analyst in the Budget Division, I am able to analyze, summarize, and articulate changes in sales, obligations, financial lead time and any other factor that could have an impact on the current or future cash position.
As a Senior Analyst, I am able to resolve Supply Discrepancy Reports (SDRs), and Quality Notifications (QNs). Perform Post Award Acquisition functions on purchase orders. This work involves applying an in-depth, broad knowledge of a wide variety of procurement regulations and policies related to the various procurement functions associated with purchase orders. Understanding The Federal Acquisition Regulation (FAR) is necessary to perform post award functions. It is the principal set of rules that governments the “acquisition process”, which includes contract administration.
Prepare contract modifications and apply procedures for completing modifications in accordance with existing regulations and sound judgment. Correspondence, via email and telephone, with contractors, Branch Chiefs, the Supply Planners, and Resolution Specialists are performed on a daily basis. My work involves working with the Product Specialists in resolving problems with First Article Test Reports and coordinating the
results with the vendor.
Through my knowledge of the E-Procurement System, I am able to provide assistance to my co-workers, on a daily regarding adding Service CLINs that were not obligated in E-Procurement, but were awarded on the contract.
I provide assistance to the Jr. Analysts and Analysts, as well as my co-workers who need assistance in resolving problems with contracts, such as when to a Show Cause Letter should be issued, how to close a ZT, how to post a GR, and how to word an email to a contractor.
I discuss complex problems with my team lead and supervisor, as necessary. Perform extensive monitoring and oversight of contracts to resolve problems, such as Congressionals.
Because of my financial background, I am able to ensure that the purchase orders close properly by ensuring that receipts are posted correctly, vendors have invoiced correctly, and that customers are billed correctly on Customer Direct Contracts, which generates revenue for the Center.
Because of my knowledge as a former Budget Analyst in the Budget Division, I am able to analyze, summarize, and articulate changes in sales, obligations, financial lead time and any other factor that could have an impact on the current or future cash position.
As a Senior Analyst, I am able to resolve Supply Discrepancy Reports (SDRs), and Quality Notifications (QNs). Perform Post Award Acquisition functions on purchase orders. This work involves applying an in-depth, broad knowledge of a wide variety of procurement regulations and policies related to the various procurement functions associated with purchase orders.
Prepare contract modifications and apply procedures for completing modifications in accordance with existing regulations and sound judgment. Correspondence, via email and telephone, with contractors, Branch Chiefs, the Supply Planners, and Resolution Specialists are performed on a daily basis. My work involves working with the Product Specialists in resolving problems with First Article Test Reports and coordinating the
results with the vendor.
Through my knowledge of the E-Procurement System, I am able to provide assistance to my co-workers, on a daily regarding adding Service Clins that were not obligated in E-Procurement, but were awarded on the contract.
I provide assistance to the Jr. Analysts and Analysts, as well as my co-workers who need assistance in resolving problems with contracts, such as when to issue a Show Cause Letter, how to close a ZT, how to post a GR, and how to word an email to a contractor.
I discuss complex problems with my team lead and supervisor, as necessary. Perform extensive monitoring and oversight of contracts to resolve problems, such as Congressionals.
Because of my financial background, I am able to ensure that the purchase orders close properly by ensuring that receipts are posted correctly, vendors have invoiced correctly, and that customers are billed correctly on Customer Direct Contracts, which generates revenue for the Center.
In April 2015, I was selected to be a Senior Analyst on a special team, as directed by the Deputy Commander, to work some of the most challenging post award issues within DLA Aviation. This team is responsible for clearing unliquidated obligations (ULOs). These are lines from various orders where something has gone wrong and the line is left hanging open in the system creating an unliquidated obligation. The dollar value of each action can range from under $1,000 to well over $1M.
My team and I are responsible for researching each line in our workloads to determine the issue and then identify the best way to resolve the problem. Todo this, we use many post award tools. Some of these include the official contract file located in Records Management in EProcurement, the Display Purchase Order function (ME23N) and the iRAPT (Invoice, Receipt Acceptance, and Property Transfer) module in Wide Area WorkFlow (WAWF).
We review the Contracts/Purchase Orders, including all of the modifications that were issued, to determine the current status of the Purchase Order, Contract, or Delivery Order. They ensure the system matches what the paper trail shows. Often times, we are required to perform a system update to make corrections to the system so it will match the Contract/Purchase Order. This helps ensure a consistent audit trail and supports other audit readiness efforts.
My team and I perform a vast variety of changes to include delivery date changes, price changes, line cancellations, terminations, withdrawals, administrative office changes, payment office changes, variation in quantity changes, as well corrections to other detailed aspects of the order.
We contact the vendors, via phone and email, seeking documents and information for an assortment of complex post award issues. We coordinate with Resolution Specialists for goods receipt posting issues and problems. The issues we resolve include but are not limited to: obtaining delivery statuses, requesting and obtaining proof of delivery documentation, addressing First Article, Production Lots, or other testing issues, seeking missing or corrected invoices, addressing contract deficiencies and quality notifications, incorrect posting issues, and a host of other post award issues too numerous to delineate.
We partner with DFAS (Defense Finance and Accounting Service) regularly to have invoice postings corrected. We are responsible for providing detailed explanations, often along with invoices, corrected invoices and other approval type documentation so DFAS can post the invoice, ultimately allowing the vendor to receive payment.
Because of my financial expertise at DLA, I am able to assist the Jr. Analysts and Analysts efficiently.
My team and I coordinate and communicate on a regular basis with the Defense Contract Management Agency (DCMA) representatives as well as other government personnel to obtain the detailed information described above to resolve contract issues. Once we obtain the necessary detail for each problem scenario, we evaluate the information and determine the best solution. We may issue a modification, determine a system update is required, or prepare communications with another office to request their assistance with the needed action. Any modifications and system updates are coordinated with the Contracting Officers, and these changes are successfully executed by the Contracting Officer with minimal or no corrections or changes.
Once we have successfully cleared the issue, we ensure the official contract file is properly documented to support all of the actions taken. As our ULO workload is situated in a database, we take the appropriate actions in the database to accurately document progress.
As a Senior Analyst, I review my teams’ modifications, prior to submitting them to the Contracting Officer for review and approval. My responsibility includes providing answers to my teams’ questions regarding their work, by directing them to the appropriate personnel, such as the Product Specialist of Record, the Supply Planner of record, etc.
CVS Pharmacy
Midlothian, VA 23235
July 5, 2016 – Present
Pharmacy Technician: The following are my responsibilities:
Prescription intake, entry and review
Pull medication from stock or shelves
Label, count and pour prescriptions appropriately
Offer Pharmacist counseling to patients on prescription medication usage and interactions
Operate cash register – take patients payments
Enter and verify insurance information
Coordinate with insurance companies
Interpret medication orders
Defense Supply Center Richmond
Richmond, Virginia 23297-5000
SAIC Contract
Lexington Park, MD
October 26, 2005 – August 17, 2010
DEFENSE SUPPLY CENTER RICHMOND (DSCR)
Richmond, Virginia
Aviation Budget Division
January 1995-October 2005
Business Analyst. In support of the Financial Operations Division’s Aviation Budget Branch, independently tracked DSCR sales, obligations, demands, returns, and backorders against program goals in accordance with the Annual Operating Budget. Used excel spreadsheets to report on DSCR performance in comparison to goals; conducted comparative analyses of inventory, expense, and revenue funds.
Coordinated schedules to ensure payroll was processed in a timely manner, Made recommendations to ensure funds would be available for all expenses, and prepared briefing charts for the Commander. Coordinated with co-workers to ensure deadlines were met and statistics were accurately generated.
Because of my knowledge as an Analyst in the Budget Division, I was able to analyze, summarize, and articulate changes in sales, obligations, financial lead time and any other factor that could have an impact on the current or future cash position.
Ensured the supported organizations and sub-element were properly identified, that the initial and subsequent funding targets were assigned to the proper funding entities that the funding was executed in accordance with appropriate law.
I tracked the Net Operating Revenue (NOR) and Cash Positions by comparing the plans to the actual data obtained from the official accounting reports. I was responsible for tracking our Center’s Backorders.
DEFENSE SUPPLY CENTER RICHMOND VIRGINIA
DEFENSE FINANCE ACCOUNTING SERVICE (DFAS)
OCTOBER 1989-January 1995
Financial Systems Analyst. Implemented and maintained personal computer programs used by the Defense Finance and Accounting Office. Troubleshot, analyzed, and evaluated management requirements by developing programs for administrative reporting requirements, and gathered data and analysis techniques to ensure the smooth operation of the Office. Resolved problems related to the operation and enhancement of personal computers and participated in other special projects as directed by the Accounting and Finance Officer.
DEFENSE SUPPLY CENTER RICHMOND VIRGINIA
Richmond, Virginia
July 1984-October 1989
Secretary to the Finance and Accounting Officer. Performed clerical and administrative duties for the Division Chief and the Deputy of the Center’s Finance and Accounting Office. Set priorities and deadlines for ad hoc tasks. Evaluated completed work for adequacy, appropriateness, and conformance to established regulations and Standard Operating Procedures. Successfully trained clerical staff on organizational procedures; resolved problems with office supervisory and clerical staff, and reviewed correspondence from the branch secretaries for accuracy and content prior to obtaining signatures from the Commander and Directors.
I independently made sound decisions on work-related matters, distinguishing between issues that needed management attention and those that did not; briefed Directors on the status of various projects at regular Review and Analysis Meetings, and maintained files of correspondence, records, reports, and regulations. Prepared personnel documents for incoming personnel, change of status for current personnel. Received incoming correspondence, visitors, and phone calls and redirected them to the appropriate personnel.
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