Business Analyst

JILL M. KEHOE

*** ****** ******, ******, ** ***** 715-***-**** (Mobile) **********@*****.***

OBJECTIVE

Forward-thinking with strong business knowledge of improvement processes utilizing business, technological, and marketing functionality driving sales and productivity.

PROFESSIONAL EXPERIENCE

BUSINESS SALES CONSULTANT - Energy Solutions Network [Current]

Knowledgeable energy sales consultant improving operating cost reduction.

Experienced creating marketing exposure via LinkedIn and ecommerce media of product programs based on business insight targeting large organizations.

Knowledgeable in finding innovative solutions to achieve sustainability goals.

TESTING ANALYST - Consulting [10/2012 - 12/2015]

Requirements elicitation, Test Plan Writing, liaison between business and IT teams.

Business analysis, planning, and testing software prior to implementation.

Implemented a large national revenue project for a large organization with multiple locations.

BUSINESS OPERATIONS ANALYST - UnitedHealth Care, Inc. WI [2007 - 2012]

Development of UAT test cases and execution of regression testing.

Proposal analysis and requirements gathering from all project IT staff for business development and process improvement.

Project Lead for the escalation of customer issues.

OWNER MANAGER - Inventor’s Café [2005 - 2007]

Developed a business plan for retail sales based on bench marks and KPIs.

Strategically marketed a startup company in a new business development center.

Designed and created an interactive website for increasing marketing and sales.

REAL ESTATE SALES – West USA Realty [1999 - 2005]

Compared recent property sales to current holdings to ensure competitive market price.

Marketing for on-line sales offerings for real estate.

Prepared formal documents such as purchase agreements, deeds, and leases.

DATA COMMUNICATIONS ANALYST - FISERV, Inc. - Brookfield, WI [1995 - 1997]

Premier online retail integrated banking platform software utilization.

Disaster recovery testing and documenting results using Crystal Reporting.

Gathering statistical information for analysis reporting.

EDUCATION

Bachelor of Business Administration - Concordia University of Wisconsin [2009]

A.A.S. IT Computer Information Systems - Milwaukee Area Technical College [2005]

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