Customer Service Data Entry

Mark Crum

Accomplished professional seeking a position in a field where I can provide customer

service skills that will contribute to the customer internally and externally satisfaction. Atlanta, GA 30311

***********@*****.*** - 404-***-****

Accomplished professional seeking a position in a field where I can provide customer service skills that will contribute to the customer internally and externally satisfaction. Authorized to work in the US for any employer

WORK EXPERIENCE

Store Assistant

Originals by Leonard White Boutique - Atlanta, GA - 2003-06 - Present Assists ladies with the sales of designers church hats. Assists with phone orders. Parcel pickup and drop off to and from postal services. Setting up exhibitor location for private shows. Driver for out of town private shows. Scanner and Lockbox

Resource Associates - Bank of America - College Park, GA - 2013-06 - 2014-02 Responsibilities

Scanning deposited checks that have come in through the bank from various customers. Processing and verifying that they hit the right account.

Accomplishments

Was able to accomplish my work accurately and on time. Skills Used

Keypunch, coding, and a pleasant self starting attitude. EVS Housekeeping

HHS / South Fulton Hospital EVS Department - Atlanta, GA - 2011-03 - 2012-06 Cleaned rooms on patient's floor(s) and in the emergency room after patient's discharge. Cleaned and pulled trashed in offices throughout hospital. Any other cleaning per request of hospital officials. Previous work experiences with:

Thrifty Car Rental - 6 months, AT&T - 8 years; 3 years temp and 5 years full time, Bethany Hospital - 3 years. These jobs consists of Driver, Call Center CSR, Lockbox Operator, Mail Clerk, Switchboard Operator. Caretaker for Deceased Employer

Robert Johnson - Atlanta, GA - 2003-01 - 2006-05

Assisted Mr. Johnson with wake up, bathing and dressing. Assisted him for three meals of the day. Washing and folding clothes. Cleaned apartment and assisted with daily outings. Assisted with Doctor's appointment and any other desirable wants of him.

EDUCATION

Business Administration

Southwest Baptist University - Bolivar, MO

1983 - 1985

General Business Study

Lane Technical High School - Chicago, IL

1979 - 1983

SKILLS

data entry, mailroom, mail extractor, call center csr, microsoft, lockbox, switchboard operator

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