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Professional Experience Manager

Location:
Louisville, KY
Posted:
June 06, 2017

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Resume:

CHARLES A TANGU, LNHA

***** ******* ****, *******, ***** 77083

Cell: 832-***-**** C:\Users\CTangu\Downloads\ac0pjt@r.postjobfree.com

SUMMARY

Licensed Nursing Home Administrator with over 17 years of professional experience. Extensive knowledge in financial/budgetary and operations management. Proficient in care plans, assessments, quality assurance, and regulatory management.

Experienced Staff Coach

Financial/Budgetary Management

Executive Leadership

Marketing and Advertising

Team-Orientation

Operations Management

Patient and Family Advocacy

Survey & Compliance Process

Quality Assurance/Regulatory

Management

PROFESSIONAL EXPERIENCE

SUGAR LAND HEALTHCARE CENTER, SUGAR LAND, TX.

MDS Coordinator, 2009 - PRESENT

Sugar Land Healthcare Center – Sugar Land, TX

Primary liaison for the nursing home with residents, their families and Medicare in regards to admission decisions, problems with resident occupancy, annual state survey and certification process

Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.

Comply with applicable laws and regulations and ensure that the facility adhered to Medicare and Medicaid regulations.

Ensures accurate and timely completion of the MDS/RAPs/Triggers and care plans for all assigned residents.

Audit clinical record documentation on assigned residents to ensure accuracy, timeliness and proper notification of doctors and families.

Advice Director of Nursing/nurse supervisor of incomplete and/or untimely assessments and/or persistent issues related to non-compliant documentation on assigned residents.

Establish best practices for quality improvement which include but are not limited to initiation of care plans and supporting activities for assigned residents in accordance with the American Health Quality Association.

Maintains and update all care plans and assessments for assigned residents on a quarterly basis (at minimum) and add/delete issues as necessary.

Actively participated in 17 surveys, 4 O.I.G surveys and numerous in house surveys.

Administrator in Training, 2012 - 2013

Sugar Land Healthcare Center – Sugar Land, TX

Participated in the management of all departments within a (132-bed) long-term care facility.

Developed departmental goals, objectives, and standards of performance, policies and procedures.

Established a strategic filing system (following an OIG audit) that resulted in improved files recovery and a successful second OIG audit.

Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.

Recruited, hired, trained and coached an average of 40 new employees per year.

Consistently complied with applicable laws and regulations and ensured that the facility adhered to Medicare and Medicaid regulations.

Participated in contract negotiations with managed care, dialysis, hospice and physicians.

Ensured that the facility is safe, clean, comfortable and appealing to residents, visitors and staff, in accordance with company guidelines and regulations

Educated staff on state and federal statutes, rules and regulations governing long term care nursing facilities.

Other activities as assigned by the administrator.

Unit Manager/Charge Nurse, 1999 - 2009

Sugar Land Healthcare Center – Sugar Land, TX

Organized the department in accordance with administrative guideline in order to provide specified nursing services that meet the legal, organizational and medical staff guidelines.

Planned, coordinated and managed the clinical services of the unit with 22-25 registered nurses, licensed vocational nurses and certified nursing assistants.

Facilitated the resolution of issues and concerns associated with care and/or family issues.

Conducted care plan conferences with residents, families and the inter-disciplinary team (IDT) members.

Rounded with physicians in an IDT, visitors and state surveyors, etc

Audit medical record documentation and other duties as assigned by the Director of Nursing.

Directed daily operations for the unit including professional development, customer service and patient care.

Led the planning and achievement of goals and objectives consistent with survey readiness.

District/Assistant Area Manager 1980 - 1995

Houston Post Publishing Company – Houston, TX

Top Ranked District in performance and efficient management of distribution areas (in both retail sales and home deliveries).

Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.

Developed and achieved financial and growth goals (> $100,000 in revenue) via reconstruction of three independent newspaper districts.

Recruited, hired, trained and coached on average of 90 new employees per year. Managed a staff of 50-60 independent contractors.

Oversaw billing, payroll, accounts payable, accounts receivable and verified that proper accounting procedures were followed.

EDUCATION

Certificate of Technology: Long Term Care Administration, 2013

San Jacinto College, Pasadena, Texas – 3.34.

Certificate of Technology, Licensed Vocational Nursing Program, 1996

San Jacinto College – Uvade, Texas – 3.62

Master of Science: Agricultural Economics, 1998.

Prairie View A&M University– Prairie View, Texas – 3.58

Bachelor of Arts, Economics, 1980

Texas Southern University– Houston, Texas – 3.67

Undergraduate 35 credit hours

Morgan State University – Baltimore, MD – 3.28

Teacher/research assistance for Dr. G. Hudson, professor of history at Morgan State University

CERTIFICATIONS

Nursing Facility Administrator (LNHA) license

Licensed Vocational Nurse (LVN)



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