Administrative, clerical, office management

Elizabeth A. Dolinger

**** **** ******

Westminster, Co 80021

M: 910-***-****

*********@*****.***

OBJECTIVE: To secure an interesting and challenging position in the field of Administration and customer service.

EDUCATION: Northern Virginia community college, Virginia

Field of Study: Business Administration

EXPERIENCE:

9/16-5/17 Reed Group

Customer Service Specialist/Operation Support Specialist

Company underwent a restructuring which resulted in elimination of my role.

Six week certified training course on Leave Management System software to learn how to manage client employees absences. Guide lines on state laws, Short Term Disability,FMLA and Workers Compensation also to include Military leaves. Answering incoming calls. Initiate new leave. Identify and expedite priority issues. Updating existing leaves and report reconciliation.

Can Do 4 You

Co-Proprietor

10/10-10/13. Property Management Company assisting in maintaining and closing out estates for New Hanover County, North Carolina. Responsibilities included inventory of all assets for auction. Maintaining properties including repairs. Scheduling walk thru with inspectors. Worked directly with Home owners and the state Executor.

6/07-8/10 Harold K. Jordan & Co., Inc. Wilmington, NC

Office Administrative Assistant

Responsibilities included answering telephones, weekly vouches, bi-monthly and monthly invoices from our subcontractors. Preparation of monthly pay requests. Reviewing and logging the weekly-certified payrolls for HUD projects. Scheduling requests for inspections, and requests for water & electrical meters. Maintained project files on all subcontractors and vendors. Prepared Sub-Contractor spreadsheets from proposals and schedules of values. Set up accounts and Purchase Orders with vendors and distributors. Time cards and weekly and monthly reimbursements.

Stevens Fine Homes, Wilmington, NC 28405

11/05-2/07 Purchasing Agent/Accounts Receivable

Responsibilities included direct contact with suppliers/contractors for pricing and material for contracts and scheduling.

Weekly invoicing, scheduling for suppliers and maintaining spreadsheets. Scheduling requests for inspections, and requests for water & electrical meters. Maintained project files on all subcontractors and vendors. Responsible for updating all customer change requests. Set up accounts and Purchase Orders with vendors and distributors.

State Street Companies, Inc. Wilmington, NC 28405

6/03-9/05 Office Manager/Project Manager Assistant

The Village at Mayfaire, custom condominiums (208 units)

Responsibilities included weekly invoicing, scheduling for suppliers and maintaining spreadsheets. Scheduling requests for inspections, and requests for water & electrical meters. Maintained project files on all subcontractors and vendors. Direct contact with owners for warranty issues. Responsible for updating all customer change requests. Overseeing all utility hookups and disconnects, Set up accounts and Purchase Orders with vendors and distributors. Time sheets and weekly and monthly reimbursements. Managed temporary labor force. Ordering and tracking all project equipment. Working with HOA directly. Direct contact with Corporate payables and controller.

11/01-3/02 M&N Equipment Rentals, Inc. Wilmington, NC 28402

Account Specialist

Worked closely with the controller and Accounts payable. Duties include working on AS400 which involves running Vendor 1099 updates, payable notes and loans. Responsible for assisting Credit Manager in collections, including employee reimbursements. Handled weekly payables, vendor maintenance, and employee communication devices, balancing check books and making daily deposits. Responsible for seven locations which included manual check writing, payments due and Vendor set up. Also handled various duties as they were assigned.

Harold K. Jordan & Co., Inc. Wilmington, NC

7/97 – 8/00 Office Manager/Project Manager Assistant

Still Meadow Village Apts. (180 units & Clubhouse)

Harold K. Jordan & Co., Inc. Charlotte, NC

Office Manager/Project Manager Assistant

Wendover Heights Condominium Homes (41 custom built units)

Responsibilities included answering telephones, weekly vouches, bi-monthly and monthly invoices from our subcontractors. Preparation of monthly pay requests. Reviewing and logging the weekly-certified payrolls for HUD projects. Scheduling requests for inspections, and requests for water & electrical meters. Maintained project files on all subcontractors and vendors. Prepared Sub-Contractor spreadsheets from proposals and schedules of values. Set up accounts and Purchase Orders with vendors and distributors. Time cards and weekly and monthly reimbursements.

10/91 – 6/97 Cameron Oil Gas Center, Inc.

Customer Service Representative/Asst. Mgr.

Responsible for daily business reports, cash transactions and deposits. Handled inventory control along with daily balancing and stock orders.

6/89 – 2/91 Dollar Rental Car, Dulles International Airport

Assistant Manager

Responsible for all employee shift scheduling, hiring and firing. Daily tracking of all employee time cards. Worked directly with City Manager and Fleet Manager on car control and inventory. Coordinated accidental insurance claims and repairs. Handled D.B.Rs (Daily Business Reports and Revenue).

6/84-10/86 UPS, Alexandria, Virginia

Clerk

Responsible for vehicle fuel reports, monitored gasoline usage and mileage. Daily balance cash receipts for 90-100 drivers. Verified hours worked versus overtime for bonus pay along with misc. duties as requested.

ATTRIBUTES: The capability to set and meet goals working independently or as part of a team along with common sense and the ability to effectively communicate. Well organized, able to multitask with the ability to prioritize.

REFERENCES: Available upon request

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