RAHNUMA HOSSAIN

Fort Mill, SC-*****

Phone: (***) 610 - 1030

Email: ac0o5f@r.postjobfree.com Skype ID: ac0o5f@r.postjobfree.com

CAREER OBJECTIVE

Experience in Software Quality Assurance and accomplished professional with background in quality assurance, design, verification and validation in the software industry. Solid history of discovering errors, resolving defect and ensuring client expectation are met with high-quality software solution.

SUMMARY OF QUALIFICATIONS

●Quality and results focused software QA Analyst with 6 years of experience of both Web and Desktop applications.

●Thorough understanding of software quality activities throughout the software development life cycle (SDLC).

●Detailed understanding of QA methodology (Agile, Waterfall) to ensure quality control.

●Proficient in preparing the test plans, test scenario, scripts, test cases and requirement traceability metrics by analyzing Business Requirements and various other ARTIFACTS with a strong ability to work closely with Development team and Business Analysts.

●Experienced with various domains such as Financial, Health care, Retail and Insurance.

●Vast experience in different testing methods such as Functional, System, Regression, Usability, Performance, Security and UAT testing.

●Experience in Black box testing with a complete QA cycle from testing, defect logging and verification of fixed bugs.

●Experience in writing test plan, testing effort estimation, process management, contingency planning, change control and root cause analysis.

●Experience testing mobile applications on different platforms like iOS, Blackberry and Android.

●Strong expertise in establishing QA policies, procedures, strategies and Metrics Developing appropriate process to ensure the quality of product.

●Expert in HP Application Lifecycle Management (HP ALM)/ Quality Center (QC) with configured Wait_Before_Disconnect features to enable utilization of limited resource effectively to maximize testing team productivity.

●Experience in HP ALM integration with automation testing tools like HP Unified Functional Testing (UFT/QTP) and LoadRunner.

●Experience in importing/exporting of test cases, test scripts and bugs into ALM by using MS Word and Excel Add-ins.

●Experienced in Relational Database Management System (RDBMS) including Oracle and MS SQL Server Databases.

●Experience in developing and executing SQL queries in an Oracle environment to confirm database operations performed by software applications using Oracle 11g.

●Used Oracle SQL Developer and SQL *Plus Command Prompt to check SQL queries for optimal performance and scalability under real-time workloads.

●Experienced in Automation testing tools, such as, HP Unified Functional Testing for Functional and Regression testing and HP LoadRunner for Performance Testing.

●Proficient in creating automated test scripts, various script enhancements- Parameterizing, Optional Step, Regular Expression, Modular testing method and Synchronization techniques.

●Expert in creating data driven automation test framework and used XML base input test data to reduced script maintenance time.

●Expert in creating reusable functions and sub-routines to support better code reusability.

●Ability to work in a fast-paced team environment while consistently maintaining a positive and professional behavior.

●Strong interpersonal skills with ability to work in a collaborative environment as well as independently with minimal supervision

●Ability to easily shift priorities, multi-tasking and capable of producing quality work with minimal supervision, while meeting designated timelines.

●Ability to up-to-date with new technologies, operating systems, automated testing tools in order to maintain an awareness of technological advances.

●U.S. Citizen and authorized to work in the U.S.A. for any employer.

TECHNICAL SKILLS SUMMARY

Test Management Tools: HP ALM, Quality Center, TargetProcess and JIRA.

Automation Testing Tools: HP UFT/QTP, HP LoadRunner and Performance Center.

RDBMS: Oracle and MS SQL Server.

Data Base Access Tools: Oracle SQL Developer, Oracle SQL *Plus command prompt.

Scripting Languages: SQL, VB Scripting, Basic C

Operating Systems: Windows Server 2008, Windows 7, 8.1 and 10

EDUCATION AND ACADEMIC ACHIEVEMENT

●UNIVERSITY OF NORTH FLORIDA, Jacksonville, FL - 32224

Bachelor of Business Administration (BBA) in Business Management, December 2013

EMPLOYMENT HISTORY

QA Analyst at U.S. Bank

Charlotte, NC – 28202

July 2015 – November 2016

Project Description:

During employment with the U.S Bank, I was assigned as QA Analyst and dedicated to one of its fundamental business area which is “Auto Loans & Financing” application. Using this particular application, a prospective client can apply for a new, used or refinance car loan and track the status of the application.

Responsibilities and Accomplished Tasks:

●Actively performed as a liaison between business and technology teams to understand business requirements and functional specifications and was responsible for handling the most complex quality assurance and test environment problems and issues.

●Participated in the quality assurance process following procedures to ensure that all information systems products and services met company standards and end-user requirements.

●Acted as a lead in the creation, preparation and conduct of quality assurance reviews and the development and execution of test plans and test scripts for both front-end and back-end processes.

●Established and maintained a consistent test methodology and to resolve questions during the testing process.

●Analyzed, tested, and certified application-specific software and performs ambiguity reviews of business requirements and functional specification documents.

●Used vast knowledge of applications to provide technical assistance in identifying, evaluating and resolving highly complex test problems.

●Conducted various testing from client’s point of view and ensure that systems were developed which met their business need and specifications.

●Performed Functional Testing, Negative Testing, Positive testing, Boundary testing, Regression Testing, End to End testing and User Acceptance Testing.

●Used HP Application Lifecycle Management (HP ALM) to store all testing results, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.

●Responsible for back-end testing/database testing, which was done using SQL queries.

●Expert in manipulating the database by using SQL Developer tool.

●Developed, published, and implemented test plans to ensure quality applications. Wrote, maintained, and automated software testing.

●Developed Test Scripts by writing VBScript and conducted Regression testing for various application modules using UFT.

●Tested the application manually by executing test cases prior to automation.

●Used UFT to create Test scripts using VBScript for both System and Regression Testing.

●Enhanced test scripts using Parameterization, Optional Steps, Synchronization points and verification points.

●Effectively handled dynamic values while enhancing scripts using Regular Expression

●Created Data Driven automation framework and used external xml based file to store test data for easy maintenance of automation scripts.

●Created shared object repositories and associated with test scripts for robust automation test suites.

●Extensively used descriptive programming method to generate automated scripts.

●Configured HP ALM and UFT to store automated scripts into ALM.

●Logged, tracked, and verified resolution of software and specification defects in HP Application Management Life Cycle/Quality Center.

●Documented all phases of Quality Assurance process and practice.

●Directed and served as a mentor to less experienced staff

●Actively followed and demonstrated U.S. Bank's ethical principles of uncompromising integrity, respect for others accountability for decisions and actions and good citizenship.

Environment: ASP.NET, VB.NET, C/C++, HTML, DHTML, VB, SQL Server, TCP/IP, Windows 7/8.1/10, IIS, MS Exchange Server, HP LoadRunner, HP ALM, Quality Center, HP UFT and IE.

Software Test Engineer at BePOZ America LLC

Fort Mill, SC - 29715

January 2014 to June 2015

Project Description:

BePOZ America delivers complete restaurant and foodservice solution (BePOZ Restaurant POS) to restaurant owners to operate their business proficiently, seamlessly and reliably. During my employment with the BePOZ America, as a Software Test Engineer, I was responsible for testing the product comprehensively by conducting various testing methods and approaches including black box testing, manual and automation testing for functional and regression testing.

Responsibilities and Accomplished Tasks:

●Analyzed System Design Documents and involved in the review discussions of Business Requirements.

●Developed Test Plans and Test Scenarios with resource requirements and time estimates.

●Designed and developed Design Steps, Test Cases and detailed steps for various Business Services covering both positive and negative testing requirements.

●Performed Manual Testing of web-based applications and used HP ALM for test management.

●Worked on HP ALM for creating and documenting Test Plans and Test Cases and register the expected results.

●Conducted manual test cases execution and reported/logged defects using HP ALM defect section.

●Extensively used SQL *plus and Oracle SQL Developer tools to access and manipulate Oracle 11G database and validated back-end testing.

●Configured the connection between MS Excel and HP Quality Center to store requirements and test cases into QC.

●Isolated test cases for manual and automated testing, and also established a regression test suite, both manual and automation, to assure the stability of AUT.

●Performed Functional and Regression testing using HP QuickTest Professional.

●Extensively involved in writing, executing and enhancing scripts using various checkpoints.

●Developed function/subroutine and stored in function library to support automated testing solutions.

●Created Data Driven Automation Framework to reduce automated scripts maintenance time.

●Created XML file to supply input test data for better scripts optimization and reduce script maintenance time.

●Established ODBC Connectivity to ensure communication among HP UFT and Oracle Database to validate back-end testing.

●Created driver script using VBScript to execute numerous scripts sequentially and created user defined test status log file in text format.

●Utilized Windows Scheduler functionality to start the automation scripts execution while away from the desk.

●Utilized HP Application Lifecycle Management (ALM) to track, report, and manage defect throughout the test cycle and attended Defect Status Meeting on daily basis during testing cycle.

●Communicated with Application Developers, Project Manager and other Team Members on Application testing status.

●Coordinated application defects and enhancements to ensure proper escalation and follow up.

Environment: .NET, J2EE, VBScript, ALM, HP QTP, UFT, Oracle 11g, MS SQL Server 2008, SQL, Oracle SQL Developer, Windows Server 2008, and IIS.

QA Analyst at Florida Blue

Jacksonville, FL – 32232

January 2011 – December 2013

Project Description:

During my employment with the Florida Blue, I was assigned as QA Analyst with one of the core product ‘Health Insurance Plan’. Health Insurance Plan is one of their core product that clients select their terms, product, range of coverage, and compare options online.

Responsibilities and Accomplished Tasks:

●Involved in Complete Software Development Lifecycle Experience (SLDC) from Business Analysis to Development, Testing, Deployment and Documentation.

●Organized meetings with the Development and Business Analyst's teams for the Technical and functional walkthrough of test cases and for better understanding of the functionality.

●Reviewed Software Requirement Specification Document and developed Test Execution Strategy and Test Cases.

●Actively involved in Gap Analysis of Business Requirements, Functional specifications, Technical Specifications, Test Cases using Traceability Matrix.

●Involved in creating test plans, test scenarios, test cases, generate daily reports, deferral follow-ups.

●Reviewed the Test Cases with the Business and the Development teams and provided signoff on the Test Case Document to confirm the correct interpretation of the requirements

●Maintained Traceability Matrix to make sure all combinations of test cases are covered.

●Involved in System, Integration, Regression and End-to-End testing.

●Involved in daily/weekly meeting to track status, defects and resolve all project related issues.

●Documented Test cases, Test results, and reported and Tracked bugs using Quality Center.

●Created Performance Testing Test Plan, Test Environments and identified business scenarios for the performance testing.

●Generated Test Script for performance testing using LoadRunner.

●Enhanced VuGen scripts using parameterization to resolve Data Caching, Date Constraint and Unique Constraints issues.

●Performed Manual Correlation to resolve dynamic values

●Created Manual Scenario/Goal Oriented Scenario and assigned hundreds of Virtual Users to conduct Load Test.

●Analyzed test result, generated standard reports and promptly reported to development team.

●Responsible for providing test summary report to QA Lead

●Conducted Defect Status Review meetings with Technical Lead, Test Manager and Project Manager.

●Attended review meetings and walkthroughs to discuss the status of the project.

●Attended periodic meetings, teleconferences and led discussions on problem resolution.

Environment: QTP, Quality Center, Bugzilla, Test Manager, Windows XP, Oracle, SQL, MS Visio, XML, Word, Excel, MS PowerPoint, HP LoadRunner.

PROFESSIONAL REFERENCES

●References will be provided upon request.

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