June *, ****

Kohl and Frisch Ltd.

Calgary AB

RE: MOA\HUC POSITION

Dear Hiring Professional:

I am interested in obtaining a position within your company as a MOA\HUC & feel my education, life experiences, upbeat & positive personality would make a valuable contribution to your team.

I have a recently obtained my diploma in the Medical Reception and Office Assistant Program from Medical Reception College. During the program, I had the opportunity to further my skills by working and gaining experience within the medical field, along with expanding my knowledge with the most current up to date information. I am looking for a position that will offer you the opportunity to utilize my outstanding skills, education and experiences which would be an asset to Alberta Health Services, the community and your organization.

As my enclosed resume illustrates, I have extensive experience working in various situations with a variety of people from different cultures and socio-economic situations. I am personable, understanding, know how important listening is regarding medical issues and how best to handle different situations that may arise during my employment. I am a very loyal person by nature and will always do my best to represent your company in the most professional and efficient manner. Whether working alone or in a group, I am extremely organized and understanding while being both fair and professional. My schedule is flexible and I am the type of person to always complete the tasks at hand.

Thank you in advance for taking the time to review my resume. I look forward to meeting you and answering any questions you may have regarding my credentials and experience.

Sincerely,

Charlotte Paavola

Enclosed (Resume)

CHARLOTTE PAAVOLA

6004 8TH AVE SE

CALGARY AB T2A 3P7

CELL: 403-***-****

EMAIL: ac0nve@r.postjobfree.com

OBJECTIVE

Very well-organized, dedicated individual with strong attention to detail & professional telephone etiquette. I am seeking a MOA position that offers opportunities to expand my knowledge for personal & professional growth. I hope to find a position where I can best utilize my acquired & natural skills in this industry & help your company achieve its greatest potential.

HIGHLIGHTS OF QUALIFICATIONS

Perform above & beyond expectations

Strong analytical & problem solving skills; thrive in high stress environment

Relates well to people from a variety of cultures & socio-economic conditions

Proficient with health care software & other computer applications, whether it is to book appointments or prepare reports, invoices, financial statements, letters, case histories, & medical records

Over 10 years in the Customer Service Field

Handled sensitive confidential material

SKILLS SUMMARY

Microsoft 2016

Clinibase

Sunrise Clinical Manager

Health Quest

Internet

Simply Accounting 7.0

Highly Dependable

Resourceful and reliable worker

Close attention to Detail

Quick Study

Team Player

Excellent Interpersonal Skills

Multi-tasker

Confident

EDUCATION

MEDICAL OFFICE ASSISTANT DIPLOMA Medical Reception College Calgary AB PRESENT

Medical/ Office Phone Etiquette

Booking/Confirming Appointments

Filing Systems

Making Referral Appointments

Billing, Submission, Reconciliation, Third Party Billing

Minor Surgical Tray Preparation

Room & Patient Preparation

Sanitizing Instruments & Autoclave

Ordering Supplies

Computer Software Programs & Applications

Practicum and Role Playing in & out of the classroom

NetCare Certificate

Medical Terminology

HOSPITAL UNIT CLERK CERTIFICATE Bow Valley College Calgary AB 2015-2016

ADVANCED BUSINESS APPLICATIONS DIPLOMA Academy of Learning Airdrie AB 2001

BUSINESS APPLICATIONS DIPLOMA Academy of Learning Richmond ON 1997-1997

BUSINESS CAREERS PROGRAM AVC Calgary AB 1988-1989

HIGH SCHOOL DIPLOMA W.G. Murdoch High School Crossfield AB 1982-1985

WORK HISTORY

ACCOUNTS RECEIVABLES Rae Dawn Trucking Calgary AB 2014-PRESENT

Accounts Receivable -Invoicing

Contract letters between employer & employees

Design spreadsheets for trailer maintenance

FOSTER PARENT\DAY HOME PROVIDER Calgary AB 2006-2015

Maintain a clean, healthy & safe environment

Perform direct care of children aimed at increasing comfort, psycho, social & spiritual well-being

Assistance with personal hygiene, physical comfort, nutrition, prevention of rehabilitation & safety

Maintain accurate records of child's progress, concerns, medical history & complaints

Help with child's programming goals & increase their independence

Care for children with colostomies

Provide emergency respite care

DATA ENTRY CLERK (CONTRACT) Fire Training Academy Calgary AB 2003-2004

Entered, Verified, & Reconciled Incident Reports

Entered & Verified employee training progress

TREASURER (VOLUNTEER) CMRA Calgary AB 2000-2004

Entered rider’s demographics into database

Prepared Bank deposits & Reconciled Accounts

Accounts Payable

Accounts Receivables

Setup race schedule for each class for the day’s events

Kept track of points

RECEPTIONIST\DATA ENTRY CLERK The Toronto Hospital Toronto ON 1992-1993

Entered, Verified, & Reconciled products & materials

Setup deliveries of products to departments

Ability to work under adverse circumstances

Public relations\Customer Service

BILLING CLERK Westbrook Physiotherapy Clinic Calgary AB 1989-1990

Greeted clients & visitors in friendly professional manner both in person & over the phone

Entered, Verified, & Reconciled patient’s demographic information on the database

Alberta Health Care & Third Party Billing (WCB, Insurance)

Filed Alberta Health Care invoices & treatment reports

Sanitized beds & laundry

Prepared hot packs

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate