IT Specialist, System Analyst, Human Resource

ABIGAIL D. ALVAREZ

*** ****** ******. ******* *., Caloocan City

Mobile no: 094*-*******

E-mail add: **********@*****.***

OBJECTIVE: To utilize my technical and management skills to achieve the target and goals of the company that I will work for.

EDUCATIONAL BACKGROUND:

College: Polytechnic University of the Philippines – Sta. Mesa Manila

Course: Bachelor of Science in Information Technology

2005-2009

Secondary: Florentino Torres High School – GagalanginTondo, Manila

2000-2004

Elementary: Barrio Obrero Elementary School – Tondo, Manila

1993-2000

PERSONAL DATA:

Age : 29

Date of Birth : July 19, 1987

Place of Birth : Manila

Civil Status : Single

Citizenship : Filipino

Height : 5’2”

Religion : Christian

SKILLS:

Knowledgeable on Microsoft Word, Access, Powerpoint, Excel and other application

Have knowledge on computer languages, web and database application such as C, C++, C#, JAVA, PHP, ASP, HTML, javascript and PostgresSQL, MySQL, VB.NET

Have basic knowledge in Macromedia Flash application

Computer trouble shooting, format and installation

Basic knowledge on networking such as: cabling, LAN, main server access, internet blocking, office network and wireless network configurations

EMPLOYMENT HISTORY:

Ritz Manpower Services

Nature of Business : International Recruitment Agency

Address : Midland Plaza Building, Manila

Dated : June 2, 2009 to July 29, 2009

Position : Computer Secretary

Work Description:

Deals and communicates with applicants who’s willing to work abroad by

the process of phone calls.

Encodes the written personal data of the applicants via computer and send to our employer abroad via e-mail.

Some clerical jobs like creating needed forms, editing, scanning and photocopying

of related documents with regardsto our clients and company as well.

Researches for some necessary data relating to our clients and company

upon request.

Sunny Smile Food Corp.(KFC)/ElixerMultipurposes P.C.

Nature of Business : Foods & Beverages

Address : 80-82 RAMCAR Center, Roces Ave. Diliman Quezon City

*Dated : Feb. 8 – April 22, 2010

*Position : IT Asset Custodian Trainee

Dated : April 23 – Feb. 2011

Position : IT Asset Custodian

Deals with IT Technical Engineers to process their requests

Updating and processing of open tickets of the whole team

*open tickets – tickets which do have concerns that was forwarded to our team

Monitors the daily delivery of all our suppliers (IT related equipments/items) - encoding and updating of the report

Handles SAP GR – ensures that all the received items are encoded to the system

Handles the deployment of all the units within the team area – ensures that the delivered items/units in our area will be deployed according to schedules

Monitors the replacement project given – ensures that the units was complete, loaded, properly working and deployed according to the requirements

Monitors the units/items for repair – deals with the supplier for warranty checking

Software Farm International

Nature of Business : AccountingSoftware provider with technical assistance

Address :RichmondePlaze Hotel, Ortigas Pasig City

*Dated : March 1, 2011 – March, 2013

*Position : System Analyst/Technical Support

Deals with concern of the clients relating to the system provided

(Support thru emails, chat, phone/cell phones or via remote desktop connection)

Analyzes problems and provide solutions in a limited time given

Trains customer/client on how to use the system provided by our company. Usually at the client site.

Do field works for the clients choices

Monitors assigned tasks for the support team

Design/Lay-out business forms that is in need for clients

Shooting of business forms (to suits clients printers)

Provide enhancements to the software systems that will be given to the users

Tests the given data by the client with regards to their encountered problems or errors

QA testing of the generic enhancements/fixed errors provided by the programmers that will be delivered to the clients

Fixed database errors using some application tools (including MS access, SQL database query etc.)

Dragon Motorbikes Inc.

Nature of Business : Motorcycle and Spare-parts Dealer

Address : 214 Claro M. Recto Corner Delpan, Binondo Manila

*Dated : March 16, 2013 –October 2016

*Position : IT Department Head

/Parts Manager/Purchasing Manager

Technical Assistance to company head-office and branches

Manages 2-3 IT personnel

Main handler of the two (2) program system of the company – ASYST/KRIM (Inventory, Sales, Collections, AR/AP, Accounting)

Chief Maintenance of the Main company program system (includes the error fixing and database repair via SQL command or any other database tools)

Checking/Audit all the company branches Kennard (Inventory/Sales/Collection) system

Network Administrator

Spare-part Logistics ( includes the Purchase Order, RR-receiving/returns, Transfers and Sales via system)

Develop new forms (via cyrstal report) for system use

Developer of company website and automated system

Parts Manager/Purchasing Manager

Monitors and manages Spare parts inventory and sales

Purchase parts and units upon request of clients and company branches

Deals with motor parts and units supplier for inquiries/checking of stocks availability and delivery

Dragon Motorbikes Inc.

Nature of Business : Motorcycle and Spare-parts Dealer

Address : 214 Claro M. Recto Corner Delpan, Binondo Manila

*Dated : October 2016 – February 2017

*Position :HRD Manager

Maintains employee attendance and payroll

Create Contracts and Memorandum for employees as needed or as per requests

Maintains human resource staff by recruiting, selecting, orienting, and training employees.

Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results

Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.

Telan Hipe Flores Telan

Nature of Business : Collection Agency/Services

Address : 146 Pasig Blvd, Pasig, Metro Manila

*Dated : February 17, 2017 – June 3, 2017

*Position : Senior HR Supervisor

Maintain employee attendance on a daily, weekly and monthly basis

Ensure that employee logs are intact mainly based on the biometrics database

Answers emails and phone calls coming from variety of departments relating to HR concerns

Maintain employee masterfile record via adding, updating and deleting information based on the given data reports in real-time

Personal information

Salaries adjustment

Assignment transfers

Position transfers

Maintain employee records via attendance system supporting the above

Keep employee records/files hard copies on an organized manner and proper assigned designation

Tagging of absent and leave credits from masterfile up to attendance sheet

Tagging of personnel on field area/location assignment on daily and weekly basis

Records personnel tardiness and absentees

SEMINARS ATTENDED:

12 Little Things Every Filipino Can Do to Help our Country

Dated: Dec. 14, 2005 at the Recreational Hall NALRC bldg, PUP, Sta. Mesa, Manila

Contemporary Developments in IT – Towards Greater Heights

Dated: Feb. 11, 2009 held at the BulwagangBalagtas, NALRC Bldg, PUP, Sta. Mesa, Manila

CHARACTER REFERENCES:

Ms. Nelda Pelayo Genaral Manager–Dragon Motorbikes Inc, Manila

Contact Nos. 092*-*******

Jeffry E. Gimeno Credit and Collection Manager – Dragon Motorbikes Inc

Contact Nos. 092*-*******

Mr. Michael Ochavez Payroll Specialist- Alta Resources Phils. Corp..

Contact Nos. 094*-*******

Contact this candidate