Manager Sales
Resume:
MICHAEL D. LANG
PARKER, COLORADO 80134
ac0nse@r.postjobfree.com
SKILLS
Strong management and communication skills (verbal and written). Passed NASD Series 6 and 63. Proficient in Microsoft Word, Excel, Outlook, Groupwise. Working Knowledge of Oracle, PowerPoint and Visio. Use of Internet Explorer and Netscape Navigator.
EXPERIENCE
11/2016 – 05/2017 Ardent Mills, Denver Colorado
Position: Credit Analyst/Dispute Coordinator Contactor
* Address short and overpayments and resolve with the customer
* Create any necessary credits or debits and apply to the account
* Review the account for credit line adjustments
* Contact customers to ensure proper payments
* Contact CSR to identify any payment discrepancies and address to conclusion
03/2013 – 05/2016... ProBuild . Denver, Colorado
Position: Sr. Credit Underwriter
* Analyze Commercial and Personal credit to establish a credit line
* Assess background information on clients
* Contact trades to determine payment history
* Establish credit limits up to $100,000
* Write up credit recommendations for management on accounts over $100,000
* Develop and maintain internal business relationships with sales
* Negotiate reinstatement of accounts
02/2009 – 3/2013... Leprino Foods Dairy Products. Denver, Colorado
Position: International Credit and Collection Analyst
* Oversee all international accounts
* Process over 125 annual credit reviews
* Establish credit limits increase/decrease according to payment history and financials
* Maintain ADL (Average Days Late) under 1.0%
* Negotiate settlements and reinstatements
* Develop and maintain international collections
* Promoted to oversee international business
* Develop and maintain internal business relationships with sales
04/2002 – 02/2009… United States Forest Service, Broomfield, Colorado
Position: AD7 Firefighter
* Firefighter Department of Agriculture
* Assistant ramp manager
* Lead loader of retardant for firefighting tanker planes
03/2006 - 05/2007... Great West Life Retirement Services Englewood, Colorado
Position: Retirement Plan Specialist II
* Passed Series 6 and 63 NASD Examinations
* Assists participant calls regarding account balance, fund inquiries, in depth contribution details and general account information.
02/2001 - 05/2004 On Command, Greenwood Village, Colorado
Position: Accounts Receivable Supervisor/ Credit Analyst Supervisor
* Oversaw and managed 9 employees in collections/credit.
* Developed and initiated collection programs.
* Determined credit status for clients interruption of services/reinstatement of services.
* Lowered outstanding collections.
* Maintained the credit accounts of over 3000 hotels/clients.
* Developed and maintained professional relationships - internally and externally.
* Month-to-month and year to date tracking projections.
* Created multiple tracking reports for VP’s and CFO.
06/1996 - 09/2000 American Securities Transfer & Trust, Denver, Colorado
Position: Corporate Credit Manager/Corporate Credit Analyst
* Managed all corporate collection activity.
* Case management for corporate clients with individual attention.
* Negotiated settlements for account reinstatement.
* Delinquency management - evaluated credit lines for increase/decrease.
* Acted as liaison for the company's CEO, CFO and corporate attorneys.
05/1992 - 06/1996 First Community Industrial Bank, Lakewood, Colorado
Position: Sr. Loan Officer/Collections Manager
* Originated loans for personal, home equity, note, mortgage, automotive and retail products.
* Qualified applicants for all loans by reviewing personal credit with income.
* Responsible for all loan collections. Note, personal, 1st and 2nd Mortgages.
* Maintained lowest delinquency for eight branch locations.
* Created and established new accounts.
EDUCATION
Colorado State University, Fort Collins, Colorado, 1990 - 1991
Courses studied: Psychology and Speech Communications
Riverside College, Riverside, California, 1987 - 1989
Courses studied: General electives
REFERENCES AVAILABLE UPON REQUEST
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