Reception

Sally A. Kean

*** ***** ******

New Hudson, Michigan 48165

248-***-****

E-mail: ac0nru@r.postjobfree.com

Career Objective: Highly capable, energetic individual Team Participant; seeking full time position within Customer Service industry, credentials of strong organization with corresponding planning skills to provide exceptional support to service office personnel with strong emphasis on clients. Seeking to further my career within a valued support position needed for success, in a professional atmosphere. Constant Goal: giving the highest quality service to clients and personnel, making the first impression the highest quality.

Summary of Qualifications:

55-60 wpm, Receptionist, administrative assistant, CSR office representative, professional cemetery sales of at need pre-need burial spaces, vaults, memorials, mausoleum crypts. Microsoft Word, Windows version 2007-2010. Some Excel experiences, intra -net exploration for business related issues, fax, mail machine, and inventory. Possess excellent organization skills, ability to handle clerical tasks efficiently and effectively. Professional sales. Skilled with personal face to face interactions and telephone exploration of leads. Guest Preparation: conference room meetings.

Extensive reception experience on diverse telephone systems in professional office settings.

Cemetery Association of Southeastern Michigan, Michigan

2007-Present

Redford Township, Livonia, Canton, Clarkston, Michigan

Cemetery

Extreme high volume reception, clerical assistant secretary. Responsible for greeting families, intake information of deceased. Liaison for inside family service counselor, area funeral homes for cemetery related issues. Extensive telephone communications, account receivables, monthly statements, tracking of death records, mailings, office supplies, mail, fax communications, scanning of documents, ordering of memorials, office supplies. Personnel time records.

Family Service Counselor: Responsible for greeting families in an at-need or pre-need situation, garden selection, gathering personal information of the loved one to personalize the family’s needs & wishes, computer data entry of sale: land, vaults, memorials and mausoleum, tracking records for future sales, travel between clients homes and 2 locations of cemeteries. Detroit Memorial Park West, Mt. Hope Livonia, Knollwood, Canton, MI

Part-time: Cashier Home Depot evenings, Novi, Michigan

Volunteer: Cocker Nation Rescue of Michigan

References:

Furnished upon request

Contact this candidate