Project Management Customer Service
Resume:
TERRANCE HINKEL
Missouri Valley, Iowa 51555
********@*****.***
SUMMARY OF QUALIFICATIONS
Seasoned Construction Management Professional with proven ability to manage projects from inception through completion; exceptionally strong communication and negotiation skills; able to handle multiple projects while meeting customer requirements and quality standards.
Areas of Expertise:
Construction Management Project Management Strategic Planning
Contract Negotiations Vendor Relations Customer Relations
Supervision & Team Building Community Relations Sales & Marketing
PROFESSIONAL ACCOMPLISHMENTS
Worked with civil engineers, city officials, surveyors and dirt contractors ensuring all Underground utilities meet the requirements and soils where compacted adequately.
Constructed WBS’s for projects that included all disciplines of construction trades.
Set budgets based on contractor and sub-contractor bids.
Purchased and scheduled materials, labor and equipment.
Visited sites to compare actual cost and production to planned cost and production. (earned value)
Controlled projects with meetings as per a communication plan.
Ensured project occupancy permit and all bills paid with customer satisfaction.
EDUCATION
Bachelor of Science in Project Management, Bellevue University, Bellevue, NE, graduated June 7, 2014. 12 (twelve) credit hours towards an MBA.
WORK HISTORY
Floor Manager, Food Land Supermarket, Missouri Valley, IA, May 25, 2013 to present
Customer Service Associate, Wal-Mart Corporation, Omaha, NE, Feb 2011 to May 2013
Rail Crew, Missouri Valley, IA, Feb 2010 to Jan 2011
Vice President/Project Manager, PLC, Inc., Norfolk, NE, Jan 2006 to Sept 2009
Owner/Operator, Hinkel’s Home Improvements, Missouri Valley, IA, May, 1979 to Jan, 2006
VOLUNTEER/COMMUNITY SERVICE
Member, Missouri Valley Chamber of Commerce
Companion & Food Delivery, Rand Community Senior Center & Southwest 8 Senior Services
Member, Knights of Columbus
Member, PMI Global and Heartland Chapter
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