Martin W. Tiner

**** ***** ***** **** ******, FL 33935 239-***-**** ac0n5q@r.postjobfree.com

Skills & Abilities.

Customer Service

Microsoft Office, SAP and Citrix! Familiarity

Complaint Handling & Resolution

Team Building & Training

Fleet/Service Logistics Warehouse Logistics

Purchasing / Acquisitions Order Fulfillment

Inventory management

Project management

Procurement expertise

Operations management

Financial administration

Profit and loss understanding

Professional demeanor

Excellent verbal/written communication skills

Experience

SECURITY UNIT MANAGER SALVATION ARMY – BOB JANES LOW DEMAND TRIAGE CENTER – FORT MYERS, FLORIDA AUGUST 2016 TO PRESENT

Supervise a team of 15 monitors which assure program compliance of up to 60 residents in a low demand / jail diversion homeless shelter.

Monitor training in high liability areas and interpersonal skills.

Responsible for hiring, scheduling, payroll, and discipline.

Member of resident/client treatment team.

Member of the resident/client disciplinary team

Member of the protocol/policy development team.

REGIONAL OPERATIONS MANAGER OASIS MANAGEMENT SYSTEMS, INC DECEMBER 2014 TO AUGUST 2016

Oasis is a governmental contractor that currently provides canteen/commissary services to multiple Sheriff’s offices within the Florida Region.

Set up physical location of current Collier County facility from inception

Responsible for procurement, logistics, staff management, and customer service of the Collier Distribution Center.

Responsible for hiring, scheduling, payroll, and discipline.

Met/exceeded all company managerial goals.

Procured materials for special projects.

Contacted location managers and department supervisors to assess requirements.

Maintained productive relationships with vendors

Generated weekly, monthly, quarterly and yearly reports on purchasing operations

Created purchase orders.

Adjusted procedures as needed to maximize department effectiveness.

Submitted monthly reports to senior management.

Maintained regional stock leve

HVAC COUNTER SALES ASSOCIATE LENNOX PARTS PLUS/SPHERION STAFFING – FORT MYERS, FLORIDA APRIL 2014 TO OCTOBER 2014

Provide professional, quality customer service to internal and external customers

Handle availability of product and pricing inquiries.

Inventory control.

Warehouse duties as needed.

Other tasks as required.

WAREHOUSE MANAGER BADCOCK FURNITURE AND MORE – CAPE CORAL, FLORIDA JULY 2013 TO APRIL 2014

Supervised a central delivery warehouse that served the Fort Myers, North Fort Myers, and Cape Coral Badcock and More Furniture Stores.

Responsible for all warehouse operations with primary duties of receiving, preparation, and

delivery of furniture and appliances.

Supervision of 7 to 9 employees Customer service liaison for delivery and service issues

Responsible for facility and equipment maintenance and repair

Responsible for inventory control

Prepares damage return reports and returns to vending distribution warehouse

Minor furniture repairs as needed Delivery of merchandise as needed.

COURIER DISPATCHER GO WAITER – NASHVILLE,TENNESSEE OCTOBER 2012 TO JULY 2013

Courier Dispatcher and Customer Service Representative working in a high stress, fast paced

environment.

Dispatch of 25+ couriers in a fast response environment.

Liaison between customers and service providers.

Quick and tactful problem resolution.

Daily Courier payroll, credit batch reconciliation, and bookkeeping reconciliation

WAREHOUSE/PURCHASING MANAGER MOORE HAVEN CORRECTIONAL INSTITUTION – MOORE HAVE, FLORIDA DECEMBER 2009 TO JULY 2012

Supervised 13-15 civilian/security staff members.

Supervised and instructed 25-38 inmate vocational students in warehouse and commissary operations

Served as Chief Purchasing Agent for the institution.

Reduced non-payroll expenditures by 4.2% by establishing multiple "Best Business Practice" directives, and improving purchasing and logistics procedures

Partnered with local business and government officials to implement our institutional "Green

Initiative" refuse and waste recycling program

Served as institutional Commissary Manager for Inmate Commissary

Served as Institutional Asset Manager charged with keeping a running inventory of all corporate and Florida Department of Management Services assets at the institution, as required in the performance contract.

Served on special assignment as an institutional level Focus Group Program Facilitator of our corporation's “EXCELerate" program (a corporate-wide "think tank" initiative which sought to identify any and all available improvements on how we conducted business, as suggested by front-line staff members.)

CORRECTIONAL OFFICER SUPERVISOR BROAD RIVER CORRECTIONAL INSTITUTION – COLUMBIA, SOUTH CAROLINA OCTOBER 2008 TO MARCH 2009

Supervision of 5-6 correctional officers at the Facility's Disciplinary Confinement Unit.

Training Correctional Officers in Advanced Security Techniques, Post Order and State Law Compliance, Interpersonal Skills, Suicide Prevention, Emergency Preparedness, Diverse Cultures, and Teamwork Concepts.

Special liaison to the Security Threat Groups Coordinator as a specialist in Florida-based gangs and nationally affiliated gangs present in Florida.

CORRECTIONAL OFFICER SERGEANT CHARLOTTE CORRECTIONAL INSTITUTION – PUNTA GORDA, FLORIDA JANUARY 1994 TO AUGUST 2008

Progressively responsible assignments culminating as a Correctional Officer Supervisor of 3-12 Correctional Officers.

Selected Contributions: 5+ years as an Inmate Vocational Trainer in Facility and Grounds Maintenance (Heavy Equipment Operation, Warehouse Operations, Plumbing, Electrical, General Repairs, Landscaping, Plant Nursery Operations, and Grounds Keeping)

Member of Accreditation Preparedness Team.

Served as the Institutional Inmate Telephone Monitor.

Training Correctional Officers in Advanced Security Techniques, Post Order and State Law Compliance, Interpersonal Skills, Suicide Prevention, Emergency Preparedness, Diverse Cultures, and Teamwork Concepts.

Extended assignment as Plumbing Department Supervisor/Manager.

Served as Project Coordinator for Institutional Reuse Water System retrofit, Automated Plumbing Systems retrofit, and Automated Locking Systems retrofit.

SALES ASSOCIATE HOME DEPOT – NORTH FORT MYERS, FLORIDA MAY 2005 TO JUNE 2007

Specialized in Inside/Outside Garden sales.

This position was part time while still employed at Charlotte Correctional Institution.

Completed "Certified Nursery Professional" training.

Cross-trained/utilized in all other departments of the store including specialty items(kitchen/bath design, doors & windows, ect.)

Coordinated after hours restocking plan with Dock Manager and assigned restocking associates.

Top outdoor power equipment salesperson for the store in 2006 even while only working part-time)

Conducted "how to" clinics occasionally on weekends to promote department sales

Certified to operate all store material handling/merchandising equipment.

OWNER/OPERATOR EVERYTHING GREEN LANDSCAPING– CAPE CORAL, FLORIDA APRIL1992 TO JANUARY 1994

All aspects of running a small, service industry business.

Supervised 4-6 sub-contractors.

SPECIAL PROJECTS/SALES COORDINATOR RAYBRO ELECTRIC SUPPLY– FORT MYERS, FLORIDA MARCH 1988 TO APRIL 1992

Managed All Naples Florida area accounts.

Annual sales progressed from 3.4 million to 4.2 million in a three year span.

Handled all billing, logistics coordination, project bidding, special order placement, and served as liaison between my Contractors and my Manufacturing Representatives.

Prepared material take-off lists from blueprints for bid submission.

Accounts Payable and Receivable responsibilities.

Procured materials for special projects

Contacted location managers and department supervisors to assess requirements.

Maintained productive relationships with vendors.

Monitored logistics for bottlenecks.

Drafted professional memoranda and business correspondence.

Created purchase orders.

Solved diverse supply chain problems in timely manner.

Developed productive relationships with key account holders.

Drove sales growth within the Naples, Florida market.

Education

DIPLOMA 1981 CYPRESS LAKE HIGH SCHOOL

CERTIFICATION- CORRECTIONS OFFICER 1994 SOUTHWEST FLORIDA CRIMINAL JUSTICE ACADEMY

Related coursework: Completed numerous courses and seminars in various fields including professional sales and customer satisfaction, electrical distribution systems, electrical motor control systems, horticultural landscaping, plant nursery operations, warehousing operations, and forklift certification totaling well over 2000 hours training and coursework.

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