CYNTHIA VISI

* ******* ***.

Rutland VT *****

413-***-****, email:ac0n5f@r.postjobfree.com

ADMINISTRATIVE SERVICES / CONSULTATIVE SALES

Professional looking to capitalize on diverse business, client relations, and project leadership experiences.

Expertise includes:

Client Relationship Management

Sales Proposals / Contract Negotiations

New Business Development / B2B Sales

Business Analysis / Service Customization

Product Presentation / Service Promotion

Account Retention / Business Reporting

Business Networking / Team Leadership

MS Word/Excel/Access/PowerPoint/Outlook

PROFESSIONAL EXPERIENCE

Keller Williams, Longmeadow, MA

REALTOR 2013 – Present

Multi-million dollar producer and President’s Award Recipient.

Respond to real estate inquiries from property buyers and sellers. Utilized a consultative-sales approach to cultivate business relationships and sell properties.

Search for properties based on customers’ criteria using the MLS database and internet systems.

Show properties, conduct market analysis, qualify financials, provide support and follow up.

Prepare “Offer to Purchase” agreements; negotiate terms between sellers and buyers; resolve any business issues and finalize sales transactions within established closing deadlines.

Deal extensively with bankers, appraisers, attorneys, contractors, inspectors and other realtors.

Market services, provide superior service, and regularly receive customer referrals.

Landmark Realtors, East Longmeadow, MA 2004 – 2013

REALTOR

AT&T, Farmington, CT 1985 - 2003

ADMINISTRATIVE ASSISTANT

Recognized for strong communication, client relations, and cooperative team leadership expertise.

Provided diverse office and computer support to the Vice President and 200 employees of Enterprise Markets; serviced corporate account executives, data and technical staff within multiple locations.

Maintained strong internal and external relationships. Assured customer satisfaction; responded and followed up on emergency customer calls.

Created sales proposals; prepared MS Word documents, PowerPoint presentations, Excel spreadsheets, and maintained Access databases. Handled sensitive and confidential information.

Organized and coordinated all aspects of yearly golf events and logistics for groups of 800+ participants.

Ensured accuracy of expenses, coding and receipt information, to satisfy guidelines of accounts payables as Certified Financial Code Service Consultant.

Created and maintained Branch Emergency Employee Contact Lists. Managed building services including fire department services and security.

Increased attendance for the eSales and Services training classes through close coordination with instructors, suppliers, and the AT&T Data Community resulting in 100% participation of all sales titles in region.

Coordinated and participated in the relocation/closing of the Norwalk, NJ Office.

CUSTOMER SERVICE SPECIALIST & SALES REPRESENTATIVE

Worked in a Residential Equipment Service Center, as a trainer and as a key member of a mastery team. Chosen to participate in a highly successful “Mastery Team” that set standards for future self-managed teams.

Turned around irate customer calls into product sales calls. Generated sales for all types of equipment and consistently exceeding sales objectives by 50%.

Investigated and resolved Public Utilities Complaints and Executive Office Appeals to the satisfaction of the customer, AT&T’s Executive Appeals Office and the Public Utilities Board.

Coordinated in-house college accredited programs and Employee Health Fairs for 200 employees.

EDUCATION

Northeastern University, Boston, MA; University of Tennessee, Knoxville, TN; Western New England College, MA

Completed 150 college credits: Business Administration, Health Sciences

Dale Carnegie, Public Speaking/Communications Certificate

ACHIEVEMENT AWARDS

National President’s Awards, Whatever It Takes Awards, Achiever’s Club Award, Employee of the Month

Outstanding Overall Performance Achievement Awards, Council of Leaders

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