Customer Service Manager
Resume:
Emily Trombley
Enosburg, VT *5450
***********@*****.***
Objective
To obtain an entry level position that will foster growth and advancement in my chosen occupation
Employment History
Casher/Deli Cook
October 2016-Present Bakersfield Village Deli
Working on the register and ensuring that customer transactions are processed quickly and accurately.
Interact with customer and associates in the store to ensure that excellent customer service is achieved.
Sterilization of cooking equipment.
Preparing and cooking the food needed for customer
Checking in and putting away orders
Placing orders with the vendors
Filing and organization invoices
Leaps Instructor
May 2015-Present Bakersfield Elementary School
Working with students for grades kindergarten to seventh grade
Making up actives up for kids to do
Making lessening plans for that kid’s actives
Continue with school rules
Casher/Assistant Store Manager
July 2013-October 2016 Jolley Associates Bakersfield, VT
Working on the register and ensuring that customer transactions are processed quickly and accurately
Interact with customers and associates in the store, to ensure that excellent customer service are achieved
Scanning orders in and out of the store, weekend paper work and deposits
Cosmetologist
2012-2013 Mystic Waters, St. Albans VT
Manicures, pedicures, waxing, body treatments, facials
Inventory control, restocking
Sterilization of the salon and equipment
Excellent customer service
Special Services Associate and Bay Integrity Associate
2008-2012 Home Depot, Williston, VT
Answering customer question (via telephone or in person), setting expectations, facilitating will call pick-ups and resolving and issues that arise
Core responsibilities include the scan out process and daily action list execution
Maintaining proper on hands and pricing for our customers. The ability to follow task list outlined in the daily action list
Cosmetologist
2007-2008 Snowflake Mountain Resort, Stowe VT
Manicures, pedicures, waxing, body treatments, facials
Inventory control and restocking
Sterilization of the salon and equipment
Excellent customer service
Assistant Store Manager
2006-2008 Christopher and Banks, South Burlington VT
Customer service, sales floor and fitting room attendance, cash register functions
Depositing and payroll, visual displays and marketing techniques, employee training
All management responsibilities during manager absence
Education
Sept. 2013-2016 Community College of Vermont, St. Albans, VT
Graduate with an Associate of Science in Administrative Management
Certificate of Work Place Skills (2015)
Other Experience
Microsoft Word 2016
Microsoft Excel 2016
Power Point 2016
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