Customer Service Security

Professional Experience

Active Secret Security Clearance

Police Officer (GS-6) 2016-present

Defense Logistics Agency (DLA) Police Department

Performs duties consistent with DLA Police services

Responsible for securing entry and exit to DLA installation and buildings

Responds to alarm and duress situations

Conducts searches on visitors and deliveries

Conducts criminal and theft investigations

FLETA certified (Federal Law Enforcement Training Academy)

Police Officer Supervisor (GS-8) 2014-2016

121 ARW/Rickenbacker ANG Columbus, OH

Performs all duties consistent with security forces and police and law enforcement services

Responsible for scheduling, training and supervision of 14 airmen

Controls base operations through CCTV/Advantor Alarm systems

NCOIC of Training

Responds to security dispatch as required

Security Forces Craftsman (E-6) 2007-Present

121 ARW/Rickenbacker ANG Columbus, OH

Leads, manages, supervises and performs force protection duties, including use of deadly force to protect personnel and resources

Protects nuclear and conventional weapons systems and other resources

Performs air base defense functions contributing to the force protection mission

Base Defense Operations Center Controller

Flight chief; supervises 12 airmen

Security Forces Journeyman (E-5) 2007-08

88th ABW/Wright Patterson AFB Fairborn, OH

Performed law enforcement duties to include DV security, felony stops and joint stops with local law enforcement

Assisted with investigations and flight training

Supervised 10 airmen

Security Forces Journeyman (E-4) 2006-07

51st Fighter Wing/Osan AB South Korea

Conducted patrols both on and off base, responded to alarms and assisted with flight training

Learned Town Patrol duties and was part of the first Security Response teams

Performed joint patrols with host nation military and conducted joint training exercises for their upgrade training

Supervised 22 airmen

Security Forces Journeyman (E-4) 2003-06

341st Missile Wing/Malmstrom AFB Great Falls, MT

Response Force Leader; lead on a Security Response Team which was dispatched to all alarms needed

Acted as a training supervisor, a second in charge to squad leader and controlled all aspects of training to subordinate airmen

Flight Security Controller; controlled access to Missile Alert Facilities and Launch Facilities assigned; controlled nuclear code components

Squad Leader of Alpha Squad, maintained training compliance to MAF, LF, and upgrade training with zero airmen failures; supervised 8 airmen

Education

Associate’s Degree – Criminal Justice Columbus State Community College June 2014

Bachelor’s Degree – Computer Information Systems Devry University Projected 2015

Serves as shift supervisor over a group of police officers who provide law enforcement and protective service. Responsible for exercising control over assigned shift of police officers property, and conducts interviews of grievant, respondents, and witnesses involved in investigations; locates involved parties throughout the country; travels to location for interviews; prepares an investigative report summarizing findings;

Identifies, locates, and researches various documents pertinent to the investigation; reviews documents for applicability and accuracy; selects documents that may be important to the case and provides copies for the Disciplinary Counsel;

Serves subpoenas issued by the Board of Professional Conduct throughout the state; arranges for out-of-state subpoena delivery as necessary;

Assists the Disciplinary Counsel in exchanging information, as appropriate, and in cooperating and coordinating with criminal and administrative entities relating to the investigation or prosecution of Ohio attorneys and judges; and

Performs other related duties as assigned.

the civil rights of individuals through the enforcement of federal, state, and local laws, ordinances, agency rules, and regulations.

•Fostering a collaborative organization that networks freely with each other to accomplish the mission.

•Developing and maintaining collaborative relationships with TSA Stakeholders.

•Supporting a culture that values an exceptional workforce through empowerment, support of risk-based decision making, and coaching/mentoring.

•Utilizing appropriate leadership styles and techniques based on evaluation of the situation, in order to effectively guide and direct staff.

•Coordinating with internal and external stakeholders (e.g., STSOs, BAOs, BDOs, airlines, etc.) to ensure communication of up-to-date threat information.

•Facilitating and contributing to daily briefing discussions, and using scenarios and examples to clarify appropriate application of Standard Operating Procedures and to engage and empower the workforce.

•Monitoring, encouraging, and continually reinforcing principles of critical thinking, specialized communication tactics, and understanding of the security threat.

•Assessing security operations and managing resources to reduce stress and encourage use of network to maximize mitigation of the threat.

•Responding to and resolving security related incidents, emergency situations, and difficult customer service issues by creating calm, establishing command presence, and using critical thinking and tactical communication.

•Creating and reinforcing a work environment that maintains open, respectful communication, values employees, and encourages the use of cooperative problem solving.

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