Education
Pennsylvania State University
BA – Environmental Studies
Minor – Biology
Graduated 2008
Donegal High School
Diploma
Graduated 2004
Work Experience
Tier Environmental (Oct. 2008 – Oct. 2011)
Field Technician
Segregated and identified chemicals for proper packaging according to DOT and EPA slandered
Prepared Uniform Hazardous Waste Manifest and Bill of Ladings in accordance with all state and federal laws
Transported waste from generator site to facilities or 10 day yards in accordance with all state and federal laws.
Operations Assistance
Completed profiles for sales reps and customers into various waste facilities.
Assisted operations in coordinating shipments of waste to final disposal facilities.
Completed inventories of supplies needed for the field crews and processed orders for replacements as needed.
Clean Venture Cycle Chem Inc. (Oct 2011 – Present)
Customer Service Representative
Assisted customers in scheduling pick-ups of both Hazardous and Non Hazardous waste they had for disposal.
Worked with outside vendors to complete shipments of Bio Hazardous or radioactive waste.
Completed annual and biannual reports for customers based of waste shipment information for their reporting requirements per the DEP and EPA.
Completed billing statements for accounting to send out for final billing.
Assisted customers in identifying unknown drums through field screens or outside analysis if necessary.
Dispatcher (Jan. 2015 to Present)
Schedule routes for drivers by calling customers and setting up dates and times for their pickups.
Print trip sheets for drivers using TMW for each stop on the route.
Quote rates to customer service and sales team.
Work closely with Operations to ensure outbound loads are shipped in a timely manner.
Monitor hours of service for drivers to ensure all applicable federal laws are being followed.
Update permits for each vehicle in the fleet to ensure compliance with state and federal laws.
Complete billing for each driver’s run so corporate office can invoice customers.
Monitor drivers using GPS to ensure they are on their route and running on schedule.
Review safety protocols with drivers on a weekly and monthly basis
Manage repairs needed to fleet by working closely with maintenance and outside vendors.
Issue employees write ups when necessary and retrain drivers if needed on corporate policies.
On call 24/ 7 via company cell phone.
Computer Skill
Proficient in Microsoft word, outlook, excel and power point.
Able learn new programs and can operate them with little to no supervision after sufficient training.