Customer Service Representative

Lashawna A. Alexander

*** ******* ***

Hayward, CA, 94541

P: 510-***-****

C: 510-***-****

ac0m7e@r.postjobfree.com

Objective

I am seeking entry level position in your company that allows further advancement to a possible Teller position that affords me the opportunity to exhibit the qualities necessary to be a leader.

Work Experience

Customer Service Representative

07/01/2014-01/6/2016, Money Mart Dollar Financial Group, Oakland, CA

Remarkable organizational skills and attention to detail.

Performs daily cash conciliation and prepares financial reports to corporate.

Maintain inventory for money orders and stamps.

Balance cash drawers and working safe.

Approve/ Cash Large amount of checks.

Member Service Representative

04/10/2016- 07/20/2017, Western Federal Credit Union, Oakland, CA

Assist customers with Person/ Business Loans.

Make collection calls to expedite the number of delinquent accounts.

Operation of cash Tills.

Assist with outside marketing assignments to maintain new clients.

Provide Mortgage information for potential homeowners.

Education

08/2016- 06/2017, Chabot College, Hayward, CA

AS degree in Business Administration

8/2003 - 6/2007, San Lorenzo High School, San Lorenzo, CA

High School or equivalent

Received High School Diploma

Skills

Skill Name Skill Level

Excellent Customer Service Expert

Cash Handling Expert

Reference Name Phone Type

Dionte Del Cambre 510-***-**** Former Co-Worker

Demetrius Kalyagin 510-***-**** Business Instructor

Marc Epps 800-***-**** WFCU Supervisor

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