JOSEPH KISS

*** **** *** ****** ***********, PA 18067 610-***-**** ac0lzl@r.postjobfree.com

SKILLS PROFILE

-Analyze cost effectiveness of training associates to complete multiple maintenance task in house as opposed to outsourcing to vendors in order to maximize budget savings.

-Demonstrated ability to revitalize the apartment community to generate resident growth and retention through customer service skills and a vast amount of maintenance knowledge and skills.

-Manage, hire, train, motivate, educate, develop, coach, discipline and terminate staff, as well schedule and maintain on call services and emergency services.

-Demonstrated ability to manage Budget / Cost Control for multiple properties while maintaining the integrity and focus of the company's values and goals with a combined budget of 5 million dollars.

-Research, recommend and hire contractors and vendors, as well as oversee their work.

EMPLOYMENT HISTORY

Service Manager

6/1/2012 Present

Home Properties The Landings in Bethlehem, PA & The Brooke at Peachtree in Whitehall PA 530 units

-Manage the day to day activities of staff consisting of 6 direct delegates at multiple properties

-Oversee contractor projects, while maintaining the scope of costs and time management

-Meet with Regional Manager and Property Managers to report on daily activities and maintain communication of ongoing projects and emergency situations

-Schedule apartment turns, cleaning and maintenance projects to ensure the least distraction and disturbance to the residents as well as ensure the most convenience to the leasing staff and future residents

-Conduct regular safety meetings to maintain safety standards and correct unsafe conditions

-Conduct appropriate training to maintenance staff on repairs of appliances, HVAC units, water heaters and other equipment to maximize cost savings from outside vendor repair needs.

Service Manager

1/2/2010 6/1/2012

Home Properties The Landings in Bethlehem PA 384 Units

Service Manager

11/7/2005 1/2/2010

Home Properties The Brooke at Peachtree in Whitehall PA 146 Units

Assistant Service Manager

2004 2005

At Emmes Management Riverbend Apartments Allentown PA

-Assist service manager in budget compliance and all other managerial duties

-Manage on call rotation

-Turn apartments and complete all maintenance duties in compliance to company standard

CERIFICATIONS AND AWARDS

-Associates Degree of Occupational Studies in HVAC/R, EPA Certification Section 608, EPA Certified Section 609, Pool Certification, Lead Base testing Certification

-2012 Resident Appreciation Award out of entire Eastern Region, 2012 Best Overall Maintenance, Student of the Phase Awards in Professional Applications, UTI Directors Honors List

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