Customer Service Medical Assistant

OBJECTIVE:

I am seeking a position as a soon to be Certified Medical Assistant that would like to grow in a company to achieve greater skills.

QUALIFICATIONS:

Vitals

E clinics software

Health fusion

UC portal

Vaccines

Injections

Billing

Coding

Patient Education

Documenting

Customer Service

Telephone Triage

Scheduling

EDUCATION:

August 2015 South Texas Vo-Tech Brownsville, Texas

Medical Assistant

I have learned the basic knowledge to become a Medical Assistant, such the ethics and regulations of a work place.

Verifying insurance, Typing, Scanning, Faxing, Printing, Room Set up, Patient Intake

GPA: 3.64, I am HIPPA, OSHA, CPR certified

August 2009- June 2012 Rivera High School Brownsville, Texas

High School Diploma

Work Experience:

September 2016- February 2017 & March 2017- May 2017

BCFS Brownsville, Texas

Portal Tech

Responsible for having knowledge using Health fusion and UAC Portal.

Responsible for taking Vitals and preparing the patient before going into the room.

Asking basic medical questions, if they are currently on any medication.

Checking in Ucs in health fusion and check out as well as future appointments.

Utilize UAC Portal to upload document and clear manifest

Knowledge in producing MARS, Standing Orders.

Call in prescription to the pharmacy

July 2016- September 2016

M & M Clinic Brownsville, Texas

Medical Assistant

Responsible for taking Vitals and preparing the patient before going into the room.

Asking basic medical questions, if they are currently on any medication.

I am responsible for the phlebotomy and get the lab that the doctor order, and preparing them to get them sendoff to the lab.

I am responsible for telephone encounters, give patients educations.

September 2015- Present

CSS Dicks Sporting Goods Brownsville, Texas

I am a supervisor for the front end cashiers that deals with issues pertaining to customer service

I take care of opening the cash office which is preparing the registers for cashier and make the deposit for the day before.

I give cashier approval codes for any returns or issues going on.

September 2014- September 2015

Cashier Target Brownsville, Texas

I would provide excellent customer service as guest would check out.

I would do any planograms or new lay outs to the front end.

I would provide growth to the company by registering guest for a credit card to build customer loyalty.

REFERENCES:

Please see attachment

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