Telecom, Data Sanitations, Cable Tech

A. Pierre Posley ***** Portsmouth BLVD, Ashburn, VA 20147

Email: ac0lhd@r.postjobfree.com Phone: 571-***-****

WORK EXPERIENCE

ITRenew (Manpower Contractor) Sterling, VA 3/5/17-Present

IT (Data Center Racks) Inventory Scanning Specialist

Data Security and Data Sanitation (Data Center Racks & Hard Drive and SSD), Ensuring customer data is handle correctly as they request

Research server switch to be to accessed their contents and ensure customer data is deleted,

Use Teraware for auditing batches of servers

Set project prep requirements (using project matrix requirements sheet)

Take on prep lead and scan lead roles based on client project, Identify and address issues

Prepare and file documents for scanning, Entering data into Excel, Log incoming projects, Follow box check-in, check-out procedures

Cross trained in a variety of responsibilities at IT Renew (Scanning, Teraware, Switch Configuration, Data Sanitation and Security, Dismantling (DE manufacture) Hardware, Rack Asset Tags Management)

Dismantle (DE manufacture) hardware correctly and responsibly. Identifying and separating various components (Blade Servers)

Ashburn Car Wash Ashburn, VA 08/12-12/16

Operations (Tunnel) Supervisor [2015-to Present]

Trainer [2013-2014]

Associate [2012-2013]

Oversee day to day tunnel operations and ensure customer satisfaction, a strong, cohesive team, and a positive work environment in an effort to meet our mission to consistently provide the highest quality product and exceptional customer service resulting in customer loyalty and up sales.

Job Responsibilities:

Assist in training of all team members

Manage overall vehicle flow and production in tunnel operation

Troubleshooting and maintenance of all equipment for tunnel

Assist in maintenance of records and documentation as required

Responsible for the physical appearance of site, equipment maintenance, and chemical and supply inventories.

City of New York Parks & Recreation Flushing, NY 03/09-07/09

Seasonal Parks Worker

Ensured Parks’ policies and procedures are followed to guarantee safety at all times. Paint park benches and report to supervisor of any graffiti on park premises. Provide excellent customer service; answered questions and directed to different areas of the park.

Cingular Wireless Paramus, NJ 06/06-09/07

Advance Network Services Representative II

Provided support to customers in the troubleshooting and configuration of Cingular software such as PC cards, RIM Blackberry Tech Support, Personal Digital Assistants and laptop computers. Assessed and performed troubleshooting on the Cingular Wireless data networks: GPRS, EDGE, 3G, UMTS & HSPDA. Completed special projects as assigned.

Salvation Army US Eastern Territory New York, NY 09/04-02/05

Telecommunications Manager - Divisional Headquarters

Managed all project operations and support for Telecommunications Department. Provided support to IT Managers for directives and handled tech emergencies. Designed and maintained all operational requirements for PBX and VoIP systems upgrades. Managed bill reconciliations and maintained good relations with vendors.

NorVergence Newark, NJ 12/03-06/04

Integrated Provisioning Coordinator II

Provisioned 8XX, T1 and POTS orders within an established timeframe for simple and complex systems. Ensured all departmental provisioning procedures were followed and communicated efficiently. Verified accuracy of orders and coordinated the provisioning and implementation of services. Processed multiple Resporg packages. Updated provisioning database and provided coverage for “out-of-service” customers and departments.

TCM Contractors, Inc. Hasbrook Heights, NJ 02/00-08/01

Voice/ Mobile Telecommunications Specialist

Performed cost analysis and physical audits of existing local and long distance networks. Designed new customer voice networks and upgraded existing systems. Installed setup and configure all hardware and software for PBX. Maintained Mitel SX-50 PABX (Rel. 19), Avaya PBX, Octel Voice Mail. Maintained telecom billing, and interfaced with long distance and RBOC’s for installations and maintaining new and old POTS, WATTS and ISDN lines.

MILITARY

US Army (Veteran/Secret SC) Ft Bliss, (El Paso) TX 06/83

TOW/Dragon Anti-tank Missile System Repairer (27E)

EDUCATION & TRAINING

John Jay College of Criminal Justice East Elmhurst, NY 10/09

Computer Repair

Cingular Wireless Paramus, NJ 06/06

ANS Data Network Training

Cisco Interactive Mentor Bloomington, IL 07/99

CIM Voice Internetworking: Basic VoIP

DeVry Institute of Technology Addison, IL 06/95

(BS) Telecommunications Management

TECHNICAL SKILLS

Operating Systems: Windows 7/8 Pro/10

Software: MS Office 2013/2016, MS-Project, Visio Pro

Hardware: Cisco Routers (the 2500’s), PC’s, Modems (DSL and Cable)

Telephony: Nortel SL-1 (Rel. 22), NEC NEAX 2400 IMS, Mitel SX 50, 100, 200, 2000 PABX (MAC): installation, configuration, support and troubleshooting. Maintain excellent vendor relationships and bill reconciliations for telecom suppliers and service providers (ILEC, CLEC’s). Provisioning: Voice, VoIP, OSS, Verizon, Qwest, Sprint (8XX, T1, POTS & Data), NOC, Trunk Integrated Record Keeping System (TIRKS). Call Center Support Specialist, Video Conferencing: Polycom, PicTel

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