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Manager Service

Location:
Bloomfield Hills, MI, 48304
Salary:
$130 to $150K
Posted:
June 01, 2017

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Resume:

Edward (Ed) J. Ford, Jr.

586-***-****

ac0lge@r.postjobfree.com https://www.linkedin.com/in/edford

Professional Summary

Seeking VP/Director of Business Development position. Extensive management experience covering a broad range of business disciplines on a global scale. Able to leverage diverse functional background to bring unique, real-world, value-add perspectives/solutions to business challenges and problem-solving. Results-oriented with strong ability to communicate effectively with governmental, technical, executive, and business customer audiences from various cultures, nationalities, and backgrounds. Unique background allows 360 view of issues from both customer and supplier perspectives.

Core Competencies

Outstanding communication skills

Process focused

Creative “out-of-the-box" thinker

Excellent collaborator

Program management

Consensus builder and team leader

Strategic planning and implementation

Process/system integration

Extensive automotive network

Broad industry knowledge

Experience

Tweddle Group

Vice President – Global Ford Business Development 2014 - October 2016

Clinton Township, MI

Led 3 person team, responsible for overall business development, including health and growth of business relationship with Ford Motor Company clients globally, including operations in North America, Europe, and Asia (China, India, Australia). Worked collaboratively with customers and team members to implement sales motions that will double overall business with Ford Motor Company within 36 months.

FIAT Chrysler Automobiles

Head of Owner Information Development and World Class Part Catalog 2012 - 2014

Auburn Hills, MI

Responsible for development of all owner information for vehicles worldwide. In addition, lead cross-functional global team to map/redesign underlying processes for service parts releasing and dealer part catalog creation. Collaborated with corporate IT to institute technology changes necessary to support new processes, and integration with the Engineering Bill of Material (EBOM) system, to reduce development time and increase quality/accuracy by 50 percent.

Chrysler Group LLC

Director - Technical Service Development 2007 - 2012

Auburn Hills, MI

Oversaw team of 125+ Engineers, responsible for development of service information, wiring information, parts catalog, owner information, diagnostic tools (hardware & software), and essential special service tools. Customers included Chrysler dealers worldwide, along with Engineering and Manufacturing. Industry "firsts" included Owner Information mobile apps, owner information kits in Spanish for the U.S. market, and installation of wireless networks in all dealer service departments to increase efficiency and profitability.

DaimlerChrysler

Senior Manager – Dealer Technical Operations Strategy & Controlling 2000 - 2007

Led team of 15, responsible for budget, administration, strategy, and collaboration with Daimler on joint dealer service projects. Also responsible for departmental IT support, as well as management of Chrysler-developed composition management system for authoring and publishing service information.

Senior Manager – Merger Integration 1998 - 1999

Worked within Office of the Chairmen, assisting in overall coordination of merger of Daimler and Chrysler (DaimlerChrysler). Provided regular updates on status of integration efforts to the Chairmen of the Daimler and Chrysler Boards, covering all major functional areas of both companies.

Chrysler Corporation

Senior Manager - International Administrative Operations 1995 - 1998

Reported directly to EVP of Chrysler International. Led team of 5, responsible for coordinating common processes, procedures, and initiatives across 3 global regions outside of North America. Traveled extensively throughout Asia, Europe, and Latin America. Managed Distributor Sales Incentive program. Led team that created global Ethics Policy for Chrysler Corporation. Consulted with overseas markets to reduce overall inventory and transportation costs at off-shore assembly locations. Managed implementation of SAP Finance module at Chrysler Japan.

Manager - International Transportation 1993 - 1995

Led team of 5, responsible for procurement of all International logistics support for parts shipments from U.S. to global Manufacturing facilities in Latin America, Europe, and Asia. Oversaw U.S.-based export consolidation center, and a kitting and warehousing facility. Transitioned Chrysler from use of expensive, heavy wooden shipping crates, to more cost-effective, returnable cardboard packaging. Testified before the Federal Maritime Commission, resulting in more cost-competitive tariff structure for U.S. Automotive Exporters. Achieved $10M cost savings.

Manager – Procurement & Supply Administrative Operations 1989 - 1993

Reported directly to VP of Procurement & Supply. Managed team of 5 responsible for providing administrative support, including Human Resources Administration, college recruiting, overseeing university intern program, policies & procedures, and special projects.

Senior Buyer – Powertrain & Chassis Components, Exterior Plastics 1985 - 1989

Purchased engine assemblies, drive shafts, aluminum and steel wheels, as well as molded/painted fascias. Proposed and supported launch of Chrysler's first-ever mold-in-plant fascia manufacturing operation, resulting in savings of over $3 million annually. Developed first-ever Chrysler Commodity Strategy. Orchestrated unique joint-venture between minority plastic molder, and chemical supplier to produce foam energy absorbers (largest single minority sourcing placement at Chrysler).

Ford Motor Company

Buyer – Engine Control Modules and Plastics 1981 - 1985

Collaborated with Engineering to transition vehicle front grilles from chrome-plated zinc to plastics, resulting in 75% reduction in weight and 50 % decrease in costs.

Education

University of Detroit-Mercy, MBA, Detroit, Mich., 1981

University of Michigan, BS in Administration, Dearborn, Mich., 1978

Other

•Trustee (past President/Vice President) – Bloomfield Hills Schools Board of Trustees 2008 - Present

•Special Assistant to Pastor/Director – Woodside Bible Church Pontiac & Dream Center 2012 - Present

•Board Member of North Bloomfield Homeowners Associations 2010 – Present

•Board Member – National Civility Center 2016 - Present



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