Training Management

Karla Kramer

**** *********** **. ***** **. ***** 314-***-****

Technical Skills

Talent Planning and Development • Performance Management

• Presentations and Facilitation varied

delivery methods including LMS

• Evaluate effectiveness of organizational

development, Change Management

• Design and Scripting using ADDIE’s and

Kirkpatrick’s methods for Adult learners

• Project Management (green belt)

• Business Consultant for Employee,

Leadership and Executive Development

• Solution Driven, Return on Investment to

Drive Business Results (ROI)

Professional Experience

Lindenwood University, St. Charles, MO, Belleville, IL 2015- Current Adjunct Professor

• Facilitate Human Resource Economics LCIE, accelerated sessions for the adult higher education, MA accredited level. Develop syllabus, implement learning, and motivate student mastery.

• Organizational Assessment (ROI)

• Quantitative Methods (lean six sigma)

• Human Resource Information Systems (IT)

Fox C-6 School District 2016-Current

Sub-Situate Teacher grade K-12

Funeral and Life Counseling, MO and IL (licensed) 2014- Current

Counsel families in need through grieving cycle

Heritage Home Group/Furniture Brands, Clayton, MO 2010 to 2014

(Furniture Brands bankrupted and sold to Heritage Home Group who moved to NC) Director of Sales Talent and Operational Development

• Development of over 20 Operations Training Workshops for leadership and frontline supervisors

• Designed, Developed, and Implemented 53 leadership skills (LMS)

• College Recruiting, develop and implement the recruiting process along with the on-boarding process to insure their success. Hired 13 successful college recruits in the first quarter from 6 different Universities

• Developed and Delivered POS training to Dealer and Retail Sales: 150 sales representatives

• Developed LMS system, 16 interactive learning videos lessons, for sales and Operational Development. 53 leadership videos

• Enrolled 10,000 external business partners users (LMS) within one year

• Tracking metric tools linked back to business goals and objectives. Learning sessions linked back to business objectives and goals applying ADDIE’s and Kirkpatrick’s methods for Adult learners

(Dashboards)

• Operational Development implementation and facilitation: 10 workshops

• Benchmark sales talent, created and implemented Sales Profiling for future business needs

• Developed and Managed succession and workforce plan: 54 hired and completed onboarding

• Grant writing, Awarded 100,000 in 2012 and 2013 toward operational education from MO Government Grant: Project Management and Lean Six Sigma

Consultant Training and Development -Workforce Solutions 2013- Current St. Louis Community College

• Developed and conducted Train the Trainer

• Expertise in design development interventions to better utilize human capital, and deliver improved business results

• Leader in evaluating effectiveness of organizational development interventions.

• Business Partner with internal and external business partners to design leadership curriculum that supports and drives the organization’s goals and objectives.

• Proficient project management for projects and initiatives as required, facilitating team efforts and helping to define project goals, timelines, resource requirements and planning to cope with conflict or stressor points in the plans

Clients: St. Louis Community College, Jupier Rugs, Thomasville Furniture, Small Business Owners GMAC Insurance, Earth City, MO 2001 to 2010

Manager of Training

• Responsible for managing the design and development in customer service, sales, marketing, operational development, and leadership training programs for multiple locations

• Developed training sessions for all sales and service agents including state licensing

• Managed vendors and internal staff responsible for program design and development

• Experience in conducting needs analysis and effectiveness assessments

• Project Management to drive business needs in 48 states and 5 locations including international Education

Bachelor of Arts - Human Resources Management/Business Master of Arts - Communication/Business

Lindenwood University

Professional Affiliations

• MBTI Certification, APT MBTI certification

program, (10/13/2008)

• ASTD – member for 15 years

• Achieve Global Certification 2011

• SFA, CRM-Sales Force Automation

• Lean Six Sigma (Green Belt)

• Local Chapters (SHRM, ODHR, ASTD)

• Licensed for Funeral and Life Counseling, MO

• ToastMaster- President for start-up club (CL,

CTM, BTM)

• Bob Pike Certification for Adult Learners

• HTML Certification

• Captivate 4 Certification

• Alpha Sigma Lambda, National Honor

Society- recognized for achieving academic

• SAP, CRM- Solution by Industry

• WithIt (Women’s Leadership Development

Network)

Contact this candidate