Customer Service Manager
Resume:
Anna Vandeven
**** ******** ***, ********, ** 49660 ac0leb@r.postjobfree.com
Objective: To obtain a position that will best utilize my skills and abilities. Professional Profile
Testing Coordinator; adept at working in fast paced environments demanding strong organizational, leadership and interpersonal skills. Committed to customer service and driven by challenges. Detail-oriented and resourceful in organizing and completing projects; ability to multitask effectively. Proficient in HTML, Excel, K-mail, Outlook, BAA secure site, and Testing Nirvana. I am able to work well on my own and can demonstrate the high levels of motivation required to meet the tightest of deadlines. Future aspirations are to continue toward my degree in Business.
Knowledge in different forms of
Technology-Proficient with Word, Excel,
Google Doc, SharePoint, BAA Secure Site,
Testing Nirvana, Record keeping, Mailing,
and Filing
Excellent verbal & written communication
skills
General understanding of state testing
Attain a general enjoyment of children and
participating in their development.
Possesses excellent customer
service demeanor
Attention to detail- Concerned with
quality; Produce work that is orderly
and attractive; ensure tasks are
completed correctly and on time
Flexible- Willing to try new things and
am interested in improving efficiency
on assigned tasks
Positive and helpful attitude
Goal oriented
Strong work ethic
Professional Appearance
Professional Accomplishments
Michigan Great Lakes Virtual Academy
Processed withdraws
Manage SharePoint for teachers and other staff members
Handles course changes as well as other classroom changes
Prepare and organize confidential and sensitive documents
Oversaw general office services, including equipment requests, filing, and or managing files.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
Ran data and kept Testing site and Secure site up to date for staff
Organized testing sites, took care of invoicing and testing expenses, organized testing materials, and trained staff for State Assessments
Oversee mailing of materials
Organized Test equipment
Anna Vandeven 1-231-***-**** ac0leb@r.postjobfree.com Page 2 of 2
Western Land Services
Generated graphs and maps with the help of different software.
Organized and prepared other documentation related to GIS.
Communicated with users to find out project requirements, data needs and required output.
Alleviate workloads on a regular basis by taking on responsibilities from manager as well as assisting with staff projects.
Work History
Michigan Testing
Coordinator
Administrator
Michigan Great Lakes Virtual Academy
Michigan Great Lakes Virtual Academy
February 2016-Present
October 2015-February
2016
GIS Specialist Western Land Service, Ludington, MI December 2014- April 2015
Waitress/ Bartender Bungalow Inn, Manistee, MI April 2014- April 2016 Customer Service Lake Michigan Car ferry, Ludington, MI 2010-2013 Education
High School Diploma Mason County Eastern High School 2009 References
References are available upon request.
Contact this candidate