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Customer Service Manager

Location:
Manistee, MI, 49660
Posted:
June 01, 2017

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Resume:

Anna Vandeven

1-231-***-****

**** ******** ***, ********, ** 49660 ac0leb@r.postjobfree.com

Objective: To obtain a position that will best utilize my skills and abilities. Professional Profile

Testing Coordinator; adept at working in fast paced environments demanding strong organizational, leadership and interpersonal skills. Committed to customer service and driven by challenges. Detail-oriented and resourceful in organizing and completing projects; ability to multitask effectively. Proficient in HTML, Excel, K-mail, Outlook, BAA secure site, and Testing Nirvana. I am able to work well on my own and can demonstrate the high levels of motivation required to meet the tightest of deadlines. Future aspirations are to continue toward my degree in Business.

Knowledge in different forms of

Technology-Proficient with Word, Excel,

Google Doc, SharePoint, BAA Secure Site,

Testing Nirvana, Record keeping, Mailing,

and Filing

Excellent verbal & written communication

skills

General understanding of state testing

Attain a general enjoyment of children and

participating in their development.

Possesses excellent customer

service demeanor

Attention to detail- Concerned with

quality; Produce work that is orderly

and attractive; ensure tasks are

completed correctly and on time

Flexible- Willing to try new things and

am interested in improving efficiency

on assigned tasks

Positive and helpful attitude

Goal oriented

Strong work ethic

Professional Appearance

Professional Accomplishments

Michigan Great Lakes Virtual Academy

Processed withdraws

Manage SharePoint for teachers and other staff members

Handles course changes as well as other classroom changes

Prepare and organize confidential and sensitive documents

Oversaw general office services, including equipment requests, filing, and or managing files.

Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees

Ran data and kept Testing site and Secure site up to date for staff

Organized testing sites, took care of invoicing and testing expenses, organized testing materials, and trained staff for State Assessments

Oversee mailing of materials

Organized Test equipment

Anna Vandeven 1-231-***-**** ac0leb@r.postjobfree.com Page 2 of 2

Western Land Services

Generated graphs and maps with the help of different software.

Organized and prepared other documentation related to GIS.

Communicated with users to find out project requirements, data needs and required output.

Alleviate workloads on a regular basis by taking on responsibilities from manager as well as assisting with staff projects.

Work History

Michigan Testing

Coordinator

Administrator

Michigan Great Lakes Virtual Academy

Michigan Great Lakes Virtual Academy

February 2016-Present

October 2015-February

2016

GIS Specialist Western Land Service, Ludington, MI December 2014- April 2015

Waitress/ Bartender Bungalow Inn, Manistee, MI April 2014- April 2016 Customer Service Lake Michigan Car ferry, Ludington, MI 2010-2013 Education

High School Diploma Mason County Eastern High School 2009 References

References are available upon request.



Contact this candidate