Administrative Assistant Customer Service

JULIA E. THOMPSON

*** ******** *****, ****** *****, FL 33880-1506

Cell Phone: 863-***-****

E-mail: ac0ldw@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS:

Excellent customer service skills

Strong computer proficiency and typing skills

Proven ability to prioritize and administer multiple projects

Office administrative experience including all phases of office management

Composition of business correspondence

Transcription from dictaphone

Experienced in all general office equipment experience

Highly organized in office procedures

PROFESSIONAL WORK EXPERIENCE:

Administrative Assistant, Florida Southern College, Lakeland, FL. Under the direction of the Program

Directors for Human Movement and Performance, Exercise Science, and Athletic Training, I

answered all incoming calls, prepared semester schedules, course syllabi, check requests and

purchase orders, travel requests and reimbursements, placed purchase orders, received all

shipments, assist students and faculty, ordered supplies for office, classrooms and labs, prepared

exams, lectures, maintained inventory of classroom, labs and equipment rooms, maintained all

student records, took minutes at meeting, prepared internal campus reports, submitted time

cards for payroll. I supervised the Equipment Room Manager and a Work Study Students. Was

the Maintenance and Computer Liaison for the department. 12-15-2010 to 05-09-2017

Office Manager / Administrative Assistant, Barry University, Miami Shores, FL. Master of Science

Program in Health Services Administration, School of Natural & Health Sciences. Under the Program

Director, performed advanced and complex administrative work which required procedures to

independently think and manage people, make decisions and effectively solve problems. Prepared

special reports, maintained orderly system of relevant files, customer service skills, typing speed

70 wpm; computer skills, prepare semester schedules, answering phone, budget preparation,

annual report preparation, grant work preparation, prepare course syllabi, order textbooks,

supervise staff and work study students, maintain budget, order supplies, make travel

arrangements. 03/12/1986 to 11/30/2009

Financial Secretary, Money Market Department, Southeast Bank, N.A., Miami, FL, Temporary Work -

Prepare daily money market reports for the Money Market Brokers.

08/1985 to 03/1986.

Legal Secretary, Kornreicht, Crosland and Bramnick, PA, Downtown Miami, FL, Typed from written or oral transcription legal documents for the corporate labor law firm. Updated and maintained their legal library.

11/1984 to 08/1985

Assistant Buyer, Air Florida Airlines, Miami International Airport, Miami, FL, Worked under the direction of

the Purchasing Director. Met with vendors and received bids. Created and maintained their computerized

inventory system. Prepared purchase orders. 06/1981 to 05/1984

EDUCATION AND TRAINING

Extensive training in Microsoft Word, Outlook, PowerPoint, Excel, Publisher, Typing 70 wpm

Bachelor of Science, Liberal Studies, Specialization in Behavioral Sciences

Adult & Continuing Education, Barry University, Miami Shores, FL 33161

59 credits completed with 3.7 GPA.

Certified Nursing Assistant, Lindsey Hopkins Adult Education Center, Office of Vocational and Adult Education, Miami-Dade County, FL. 1976.

Miami Carol City Senior High School, Marine Biology & Home Economics, Carol City, FL, 1974.

AWARDS AND HONORS

Knights of Columbus, Marian Council #3757, Scholarship Award - $500, 06/14/2006.

Winner of the Saint Catherine Medal, Outstanding Barry University student who has displayed

high ideals and Leadership in catholic college education (Sophomore-Junior Category) Kappa

Gamma Pi Honor Society, Barry University, 05/05/2006.

Twenty Year Service Plaque, Plaque Award for Twenty Years of Dedicated Service to Barry

University, Miami Shores, FL. 04/06/2006.

Sister Jeanne O’Laughlin Administrative Professional Award, Plaque Award and $1,000 check.

In recognition of your service to Barry University, Miami Shores, FL. 04/27/2005.

Lady of the Year Award, In recognition and appreciation for outstanding service, Knights of

Columbus, Marian Council #3757, North Miami, FL. 1997-1998

REFERENCES

Work:

James “Mick” Lynch, M.D., Clinical Education Coordinator, Athletic Training Education, Florida

Southern College, 111 Lake Hollingsworth Drive, Lakeland, FL 33801, Phone: 863-***-****,

email: ac0ldw@r.postjobfree.com. Years known 6 years, 5 months.

Alan Whiteman, Ph.D., Associate Dean & Program Director, Master of Science Program in Health Services

Administration, Barry University, 11300 NE 2nd Avenue, Miami Shores, FL 33161. Cell: 954-***-****,

E-mail: ac0ldw@r.postjobfree.com. Years known: 10 years.

Personal:

Linda Pearson, 103 Homewood Drive, Winter Haven, FL 33880, phone: 863-***-****, E-mail: ac0ldw@r.postjobfree.com. Years known: 7 years.

Teresa Gago, 506 Little Lake Court, Winter Haven, FL 33884, phone: 863-***-****, E-mail: ac0ldw@r.postjobfree.com

Nanette Mikes, 20122 Quail Run Drive, Dunellon, FL 34432, Cell: 954-***-****, E-mail: ac0ldw@r.postjobfree.com. Years Known: 40 years.

Contact this candidate