Sharon Russell

Administrative Assistant, Receptionist, CSR

Latham, NY 12110

ac0lbv@r.postjobfree.com - 518-***-****

I have had more than 10 years in an office setting. I have held life and health insurance licenses along with tax preparers certifications.

Authorized to work in the US for any employer

WORK EXPERIENCE

Data Entry Clerk

CSRA - Rensselaer, NY - December 2015 to Present

Transfer information from scanned and faxed documents following specific guidelines and policies. Additionally due quality control to correct any errors entered by other clerks. Data Entry Clerk

CSRA - December 2015 to May 2017

Transfer information from faxed and scanned forms to database following specific guidelines and policies. Receptionist

AOR Management - Clifton Park, NY - September 2011 to April 2015 Answered and directed phones, greeted visitors, processed daily deposits from medical practices, scanned all documents, tracked receipt books assisted all departments with scanning, organizing and processing requests. Call Center Representative

Health Help - East Greenbush, NY - March 2011 to August 2011 Processed and authorized requests from doctor's for various diagnostic procedures, CAT Scans, MRI's utilizing authorized parameters and programs, Referred questionable requests to Case Managers and supervisors as needed.

Tax Preparer

Jackson Hewitt Tax Preparers - Troy, NY - January 2011 to April 2011 Obtain IRS and NYS License to prepare tax returns

Assist clients with income tax preparation in order to obtain the most advantageous tax refund. Jewelry Sales Associate

Kmart - Latham, NY - October 2010 to January 2011

Responsible for displaying and securing fine jewelry, costume jewelry, perfumes and beauty supplies. Maintain areas by straightening and cleaning.

Process customer credit and loyalty card applications Assist in layaway department and act as backup cashier when needed Independent Sales Representative

AFLAC - Latham, NY - July 2010 to September 2010

Obtain NYS Life and Health Insurance License

Contact businesses to obtain permission to offer AFLAC to their employees FMLI Specialist

Reed Group - East Greenbush, NY - August 2005 to June 2010 Responsible for assisting clients in determining which leave programs are available to them and are most appropriate for their needs.

Assisting clients with opening a claim by obtaining all pertinent information necessary for processing their request.

Processing letters tasked to be mailed to the client and/or their employer with determinations and/or requests for additional information.

Route Delivery Coordinator

Crawford Door & Window Sales, Inc - Rensselaer, NY - 2004 to 2005 Responsible for contacting customers, both private and corporate to coordinate time and day of delivery of their merchandise.

Printing out manifests to assist in most efficient loading and unloading of deliveries for the truck drivers. Maintaining constant contact with drivers and customers for current locations and progress. Responsible for processing orders and contacting plants for updates and changes. Assisted customers via telephone and in person with repairs and complaints. SKILLS

Excel, Micrsoft Office, scanning, faxing, copying, calculator, cash managment, filing, inventory management

(5 years)

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