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Property Management Real Estate

Benton, Arkansas, United States
May 31, 2017

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Elissa Crary



An accomplished, detail focused professional with a comprehensive understanding of the Real Estate, Development, Administration and banking experience. Recognized as a persuasive communicator and negotiator able to develop effective and long-lasting relationships with clients through, excellent communication, team coordination, and innovative strategies to maximize their resources. Able to train and equip others to achieve at their highest potential. Committed to personal excellence, a high work ethic, and having a positive impact on the success of an organization.

● Account/Contract Management

● Lease Negotiations

● Project Management

● Client Relations

●Market Analysis

● Communication

● Leadership Skills

● Team Building

● Training & Development

● Coaching / Mentoring

● Budgeting Management

● Problem Solving

● Interpersonal Skills

● Organizational Skills

● Strategic Planning

● Compliance


Southern Methodist University

Bachelor of Science in Business Administration

Associate of Applied Science in Communication Arts SOFTWARE SKILLS

Microsoft Office-Word, Word Processor, Excel, and Power Point, Outlook, Access, MAS 90, MAS 500, Arta Lending, Premier II, Peachtree, QuickBooks, SAP, Great Plains, e-binder, and intra-net, EY-Focus, Yardi, Lotus Notes, e-room, Google Earth (maps) Adpac


Davis & Associates

Office Manager/Property Management Specialist

Sep 2010-Current


● Provide administrative and operations support to commercial real estate brokerage and property management teams

● Calendar management, booking travel, prepare letters of intent as well as proposals

● Transcribes, edits and publishes biographies for brokerage team

● Prepare monthly/quarterly reports to be copied, bound and sent out to owners

● Create daily correspondence, project coordination, spreadsheets and research

● Design marketing materials for regional and national conferences and events using Adobe Creative Suite

(Photoshop, InDesign), satellite imagery software, Magnify Data, Google Earth Pro, Constant Contact, MS PowerPoint

Sales/Leasing/Property Management:

● Manage client deals: oversee transactions, budgets, processes, reporting/research while maintaining client relationships & accounts

● Point of contact for clients, providing project facilitation

● Create marketing flyers, packages, aerials, and listing packages

● Create LOI’s, assignments, amendments, and RFP’s

● Schedule building activity including move-ins/move outs; verify insurance (CIO’s)

● Filing as necessary; prepare lease termination forms, write-off forms as necessary

● Produce graphic materials for brokers, tenants and clients: aerials, demographic reporting, heat maps, GSI maps, marketing flyers, site plans, schematic inlays and floor plans

● Build rapport and maintain client/tenant relations

● Schedule and assist in property showings to clients and vendors Accounting:

● Accounts Payables – code invoices, send for approval & enter into payables system

● Accounts Receivable – prepare & send letters, follow up for payment; preparing and sending default letters when necessary and also preparing paperwork for lock-outs as needed, prepare deposits, take to bank for deposit and enter into system

● Calculate commissions and disbursements

Ernst & Young

C laims Rep

Sep 2009-Sep 2010

● Provided third party representation for clients in regards to unemployment

● Responded/protested unemployment claims to meet state deadlines

● Collected/gathered separation information in order to respond to unemployment claims

● Worked with/talked to state representatives everyday answering questions and/or faxing or emailing company policies to them or any information they needed

● Worked closely with clients; filed appeals with the state

● Prepared clients for hearings as well as hearing follow-ups; attended hearings as third party representative

● Provided representation in fact finding interviews

● Prepared/gathered evidence required in upcoming hearings

● Attended meetings with clients (update the client on their win and loss rate for unemployment)

● Consistently updated information in the e-room, EY Focus and spreadsheets/database

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