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Management Project

Location:
Santa Clara, California, United States
Posted:
May 31, 2017

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Summary

**years of experience in IT.

Lead an Enterprise Architecture team to formulate technology strategy in collaboration with key line of business executives. This strategy included a 3 year roadmap for legacy application rationalization and transformation with the objective of driving down the cost. The key benefit drivers were efficiency gains leading to reduced headcount, compliance cost avoidance and hardware decommissioning savings.

Led a large cross-functional team comprising of business architects, system architects, application development, QA, DBA, Middleware Administration, technology infrastructure resources to deliver common frameworks & scale up the infrastructure to meet the demands of aBPM application delivery portfolio.

Led an effort to select the BPM platform for mortgage technology from amongst the top BPM industry vendors (Pegasystems, Appian, IBM). Key activities included architecture assessment, sourcing strategy, contract negotiation, infrastructure setup, product adoption and enablement for internal application development teams.

Customer focused, results driven technology executive with numerous years of leadership and extensive software engineering management experience

Well versed with a Global Delivery Model having managed technology delivery with large technology teams (onsite + offshore) based out of India and Europe.

Rich experience in Program Management, Release Management, Change Management, Infrastructure Management.

Rich experience in Retail, Infrastructure, Banking and Financial domain.

Experience in working with multiple vendors and geographically distributed teams.

CORE COMPETENCIES

•Project and Program Management (PMO)

•Enterprise Release Management

•ITIL based Service Level Delivery Management

•Problem / Incidence / Change Management

•Strategic Planning

•Leadership and People Management

•Mentorship, Training and Development

•Vendor Management

TECHNICAL SKILLS

Operating Systems : Mac OS, Windows, MVS/OS

Domain : Infrastructure, Retail, Banking and Financial Services

Technical :Mainframes, AS400, PEGA PRPC

OPERATING SYSTEMS: OS/390, Z/OS Windows, MS DOS, Mac OS

HARDWARE: IBM Mainframe S390, Windows NT.

SOFTWARE PRODUCTS: VS COBOL-II, IBM MQ Series 5.3. SQL, JCL, Ezytreive, REXX, CICS, TSO / ISPF, IBM Utilities

Databases: DB2

Tools / Technologies:VSAM, ISPF, IDCAMS, SPUFI, File AID for DB2, QMF, SPUFI, File AID, Endevor, Xpeditor, BMC, Platinum tool for DB2.

Other Applications/Tools used:

Microsoft Office, MS Share Point, Microsoft Project Plan, MS Visio, HP Project and Portfolio Management ( PPM ), ITSM, BMC Remedy incidence and change mgmt, Lotus Notes, Service Now, Clarity, Rally, Jira, Propel, PEGA

Certifications / Professional Awards:

Certified DCO Architect (CDA from PEGA systems)

Certified System Architect (CSA from PEGA Systems)

ServiceNow Administrator

Walmart People System (Infosys internal)

Warehouse Systems (Infosys internal)

Store Management System (Infosys internal)

Total Work Experience:

Projects

Title: Technical Program/delivery manager

Client: Cisco

Duration: From 27 Aug 2014 TILL DATE

Description: The goal of the current project is to automate the BPM processes using PEGA which is one of the leading BPM software. In the process what is achieved is reduction of human error, miscommunications and also being cost effective. In total there are 56 processes. We have been able to automate 15 processes successfully.

Role and Responsibilities :

Lead an enterprise architecture team to formulate technology strategy in collaboration with key line of business executives. This strategy included a 3 year roadmap for legacy application rationalization and transformation with the objective of driving down the cost. The key benefit drivers were efficiency gains leading to reduced headcount, compliance cost avoidance and hardware decommissioning savings.

Led an effort to select the BPM platform for mortgage technology from amongst the top BPM industry vendors (Pegasystems, Appian, IBM). Key activities included architecture assessment, sourcing strategy, contract negotiation, infrastructure setup, product adoption and enablement for internal application development teams.

Led a large cross-functional team comprising of business architects, system architects, application development, QA, DBA, Middleware Administration, technology infrastructure resources to deliver common frameworks & scale up the infrastructure to meet the demands of a $10-$30MM annual BPM application delivery portfolio.

Assist Release management and Configuration across all the processes. Includes hands on in PEGA.

Planningprojects and scope changes through Microsoft Project Plan (MPP).

Metrics Report preparation through IPM+ (Infosys internal tool).

Use other client specific tools like HP ITSM, Request Tracker, Remedy, Kintana, Propel, Ciscodocs, PREP. PEGA, Rally.

Prepare Weekly Status Reports and share with clients and Infosys Management on weekly basis.

Title: Infrastructure Manager

Client: Fedex

Duration: From 5 Aug 2013 TILL 26 Aug 2014

Description: Coordinating and implementing Hardware and server request from the initial request, build, configuration, move to production, and project closeout processes like planning, tracking, reviewing purchases and managing day – to – day activities.

Role and Responsibilities :

Planning through Microsoft Project Plan (MPP)

Tracking through MPP, Request Tracker, Infrastructure Readiness Coordniator Tracking Tool

Metrics Report preparation through IPM+ (Infosys internal tool).

Use other client specific tools like HP ITSM, Request Tracker, IRC Tracker, Equipment Purchase Database, Infra Capacity Management, IP Address Distribution (IPAD) Lookup.

Prepare Weekly Status Reports and share with clients and Infosys Management on weekly basis.

Coordinated with multiple vendors from geographically distributed teams for successful implementation of servers.

Title: Project Manager (Houston, Texas)

Client: Sysco Foods

Duration: From 07 Dec 2012 TILL 15 July 2013

Description: There are around 70 Operating Companies (OpCo) where each OpCo is comprised of three components namely – Vendor, Item and Customer.

Leading this enhancement will provide an automated process for searching on existing Vendors, Item and Customers in Sysco Unified Systems (SUS) built in AS400 technology. Currently, each OpCo is designed to pull data from MDM (Master Data Management) system built from Corporate which is a single unit connecting all the OpCos for billing, reporting and all other IT related services. Going forward, the corporate will be converted to a SAP technology application which means an Enhancement has to be made at each OpCo level to build a new interface with the SAP based corporate to fetch data all the required data for a Vendor/Item/Customer.

Role and Responsibilities :

Responsible for handling Offshore team of size 8, coordinating between Clients and Offshore to meet client’s requirements

Go through the entire SLDC life cycle and make sure the project is delivered within the deadline and support the application whenever needed

Maintain and resolve production tickets through BMC Remedy tool.

Title: Senior Developer

Client: Walmart

Duration: From 19 SEP 2011 TILL 30 Nov 2012

Description:The scope of this TITAN project is to update all the applications to reflect the current operational alignment of the client’s equipped store. As part of this project new database & new set of tables for holding the new operational alignment will be created. All the impacted screens/programs will be referring to the new database. All the reports which is at Market level will be converted into Region level. New Market level Reports will be created if required by business

Also the scope includes making the alignment structure flexible for any future operational alignment changes and all these make it Clean & Accurate data in all reports & screens.

Role and Responsibilities :

Responsible for handling Offshore team of size 8, coordinating between Onsite/Offshore and deliverables from Offshore

Go through the entire SLDC life cycle and make sure the project is delivered within the deadline and support the application whenever needed

Maintain and resolve production tickets through BMC Remedy tool.

Company: Cognizant Technology Solutions Period: 9 Feb 2004 to 30 Oct 2010

Projects

Title: Developer

Client: The Bank of Newyork Mellon

Duration: From 9 Feb 2004 to 30 Oct 2010

Description: Worked for a merger project where two banks mergedalong with their Global Shares. At present in one bank, global shares processing was done for two clients. In addition to these two, a new client needed to be processed for which fractional shares needs to be handled. All are German based clients but processed from US.

Role and Responsibilities :

Started at offshore as a team lead and went onsite for the new region creation

Got KT from clients (Onsite) and established the team at offshore single handedly for the application.

Interacting directly with the clients from offshore. Involved in all phases if SDLC process.

Coordinated with multiple vendors from geographically distributed teams for successful implementation of servers.

Academic Qualification

•Bachelor of Engineering in Computer Science in 2003 from Madras University, Chennai, Tamil Nadu, India.



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