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Customer Service Sales

Westford, Massachusetts, United States
May 31, 2017

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Margaret L. Prestidge

** ******** *****

Westford, MA 01886

978-***-**** (H)

978-***-**** (C)


Katherine Gibbs School Boston, MA 1990-1992

Business Associate Arts Degree

Regis College Weston, MA 1996

BA English Literature


Concord Cookware Concord, MA

Owner/Manager 2004-2017

Human Resources, marketing, buyer, sales, advertising, customer service, daily interactions with customers, mild accounting, filing, product research, employee training, inventory management, creative displays, Microsoft Word, Outlook, Shopkeep. The Nature Connection Concord, MA

Board of Directors 2013-2015

Maintaining donor connections, fundraising, personalized thank you notes, creative thinking, marketing, and idea sharing to draw in donors and maximize online presence. ElderHostel Lowell, MA 1998-1999

Receptionist/Administrative Assistant

Meet and Greet Guests. Administrative duties: faxing, filing, data entry, mailings, shipping and receiving, computer and extensive phone coverage.

Cambridge Health Resource Newton, MA 1995-1998

Customer Service/Sales Associate

Responsible for all incoming reservations via phone and email, filing, data entry, processing funds, phone sales, email marketing, follow-up thank you notes. The Seeing Eye, Inc. Morristown, NJ 1992-1993


Spearheaded the internship program, fundraising, advertising, working with dog trainers, thank you notes, giving informational tours to visitors, connecting with donors. Concord Cheese Shop Concord, MA 1980-1990

Sales Associate

This was our family business. Sales, marketing, shipping, catering, customer service, inventory management, time management, ordering, pricing, advertising, meal prep, cooking, extensive customer interaction.

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