ROBERT GILLILAND

*** *. ******* ***, ******** Park, CA, 91755 626-***-**** ac0ku1@r.postjobfree.com

CAREER OBJECTIVE

A position in a warehouse or distribution center for a stable company that provides opportunities for growth and advancement, and allows me to utilize my experience and customer service skills.

EXPERIENCE

5/06-09/16

Mailhandler, United States Postal Service/ Santa Ana, CA

All logistic and warehouse responsibilities prepared all 1st, 2nd, and 3rd class letter and magazines for next day’s delivery.

Load and unload trucks via forklift, manual and motorized pallet jacks.

Scan all mail processed for accurate labeling for address delivery.

8/01-5/06

Store Manager, US Storage/ Harbor City, CA

Managed a storage facility where my responsibilities included train new employee’s handling customer service and the property concerns achieving occupancy, retail sales, and financial goals set by the corporate office.

Managed the accounts payable and kept property clean and maintenance free, as well as communicated with district managers.

5/97-7/01

Store Manager, Shurgard Storage/ Culver City, CA

Managed a large storage facility where my responsibilities included training and supervising the staff, handling customer service issues, and ensuring that the property met its financial goals.

My tasks also included managing accounts payable, handling large amounts of cash, scheduling maintenance and repairs, managing a fleet of truck rentals, generating recurring and ad hoc reports, and communicating with the company’s regional offices.

7/95-4/97

Driver/ Dispatcher/ Supervisor, Jacob Maarse, Inc./ Pasadena, CA

Supervised a staff of 10-12 drivers for deliveries in the Los Angeles County area.

Served as a one-person Customer Services Department, handling all customer requests and complaints, and ensuring customer satisfaction.

Operated warehouse equipment such as forklifts, hand pallet trucks, end-rider pallet trucks, and order picker trucks.

EDUCATION

Pasadena City College

Mark Keppel High School

(2 years)- Major: Administration of Justice

High School Diploma