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Customer Service Sales

Location:
Hyattsville, Maryland, United States
Posted:
May 31, 2017

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Summary of Qualifications

Client & Account Management experience, Leasing Consulting & Property Management, Proven ability to lead successful programs & teams, skilled in problem resolution & customer relations, excellent presentation & communicant skills.

Computer Skills: Proficient in Microsoft windows applications, Quick Books, Rent Roll, & Yardi

Education: Strayer University - 2011 - Currently Enrolled - Working towards BS Business Management / Received Associates Degree Human Resources Management April 2015 / Washington, D.C

Parkdale Senior High School - 1990 to 1994 - General High School Diploma / Riverdale, MD

Work Experience:

Shoppers Food Warehouse - 7/1/16

- Currently Employed / Cashier

Responsible for providing excellent customer service. Taking money in the form of cash,check, or credit card from patrons in exchange for food and services. Scans items, provides change,balances drawer, and processes card transactions.

Ramsgate Corporation - 6/5/11 - 12/15/15 Executive assistant / HR Assistant

Design, implement & ensure filing systems current. Establish & monitor record keeping procedures, ensure security & confidentiality of employee & company data. Design & implement office policies & procedures; ensure they followed. Analyze & monitor policy changes to improve efficiency. Prepare operational reports & schedules; locate Government solicitations & create proposals for the gain of Government contracts. Monitor, maintain, review & approve office supply acquisitions; maintain accounts payable, accounts receivable & employee payroll with Quick Books.

Our365 New Born Photography -2008/2010

Team Lead Photographer / Sales Person

Prepare & photograph newborn babies in a hospital setting photo session. Prepare sales packages to present to clients with sales options. Organize sales of products & services; generate reports, form team shift work schedules and team reviews.

Aarons Sales & Lease - 2009/2010

Customer Accounts - Collection Manager / Department Head

Review & maintain delinquent lease accounts with timely collection. Provide customer service by counseling customers on payment plans, account questions, resolve product issues. Managed cash, credit payments & store bank deposits

Super People Staffing LLC - 2008/2009

Floating Leasing Consultant

Assist apartment communities with their need for temporary, short-term leasing consultant. Work closely with community managers, marketing managers to lease vacant apartment homes & retain residents. Provide excellent customer service to visitors, residents & callers to the business office. Assist with maintenance calls, tickets, bookkeeping, payroll & data entry in the Rent Roll database.

Forest Lake LLC – 2007-2008

Leasing Consultant

Managing the leasing office by working with the property manager to lease vacant apartment homes & retaining current residents, providing prospective residents with a tour of the community; in-coming and out-going calls, faxing, email, processing packages and general business communications, Online marketing, working with outside marketing associates; assist with bookkeeping, payroll, data entry, maintenance work orders and tickets.

Reality Management - 2005 - 2006

Leasing Consultant

Managing the leasing office by working with the property manager to lease vacant apartment homes & retaining current residents, providing prospective residents with a tour of the community; in-coming and out-going calls, faxing, email, processing packages and general business communications, Online marketing, working with outside marketing associates; assist with bookkeeping, payroll, data entry, maintenance work orders and tickets.



Contact this candidate