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Customer Service Manager

Location:
Minneapolis, Minnesota, United States
Salary:
45-55K a year
Posted:
May 31, 2017

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Rebekah Lambert

Medical Receptionist & Former Assistant Manager

**** **** ******, ****** **** Park, MN 55432

ac0kt0@r.postjobfree.com

(612) ***-****

I am enthusiastic, hardworking, and have optimistic attributes. I love learning new things, applying my work ethic into my daily life, and pursuing my dreams. I am determined to be a successful individual and strive for excellence.

I love meeting new people, creating an empowering and fun atmosphere anywhere I go, being a positive motivator for others, and making the best of every situation.

WORK EXPERIENCE

Medical Receptionist

Multicare Associates - Roseville, MN - July 2016 to Present

As a medical receptionist, I provide excellent customer service and welcome each patient, I check in patients for their appointments, scheduling, answering phones, filing paperwork, putting patient paperwork together for the doctors, etc.

Waitress/Manager

Keys Café & Bakery - Spring Lake Park, MN - March 2011 to September 2016

As a manager, I provide excellent customer service, supervising my employees, making sure operations of the restaurant run smoothly on a daily basis, work the register(s)/POS systems, handling money (cash, deposits, credit cards), office paperwork/sales, scheduling, taking catering orders, and help with payroll.

As a waitress, I take food orders for customers, running food, cleaning the restaurant, working as a team with my co-workers, and making sure the customers have a great experience at the restaurant so they become regulars.

Barista

Caribou Coffee - Roseville, MN - September 2014 to February 2015

Responsibilities

Provided excellent customer service, handled cash and credit card transactions, made many varieties of coffee drinks, stocking merchandise, cleaning, counting drawers, etc.

Sales Associate - Retail

Victoria Secret - Mankato, MN - September 2013 to May 2014

Responsibilities

Provided excellent customer service, helped customers find what they were in the store looking for, using the POS system, handling cash and credit card transactions, stocking merchandise, floor sets, etc.

EDUCATION

Bachelor's in Business Administration and Management

Bemidji State University (still attending)

August 2016

Associates in Science in Business Administration and Management

Anoka-Ramsey Community College (still attending)

SKILLS

Skills I am experienced in working with: • POS Systems (variety) • Adjustments (receipts/returns/tickets) •

Customer Relations • Employee Training • Maintaining Professional Relationships • Small Business/Food & Beverage • Microsoft Word/Excel/Office • Assistant Work • Mac OS X Server (5 years) •Phone calls/detailed messages (20-30 average a day) •NextGen/EHR system •Minimal knowledge working with IT systems (took some college courses that worked with these systems) •Filing documents/paperwork •Scheduling appointments (doctor’s appointments, catering, etc.)

LINKS

https://www.linkedin.com/in/rebekah-lambert-59266a10b

ADDITIONAL INFORMATION

Skills

I am experienced in working with:

•POS Systems (variety)

•Adjustments (receipts/returns/tickets)

•Customer Relations

•Employee Training

•Maintaining Professional Relationships

•Small Business/Food & Beverage

•Microsoft Word/Excel/Office

•Assistant Work

•Mac OS X Server

•Phone calls/detailed messages (20-30 average a day)

•NextGen/EHR system

•Minimal knowledge working with IT systems (took some college courses that worked with these systems)

•Filing documents/paperwork

•Scheduling appointments (doctor’s appointments, catering, etc.)



Contact this candidate