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Manager Real Estate

Newburgh, NY, 12550
May 31, 2017

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Domingo Ramirez

** ***** ****, ********, ** ***** / 845-***-**** /

Professional Skills

Rent Manager Yardi Voyager MRI Excel Microsoft Word Microsoft Outlook JD Edwards LRO

Professional Experience

June 2016 to Present – Broad Management Group – Multi-site Property Manager – Newburgh, NY

Senior-most real estate professional in charge of the High Pointe conventional, and the Hudson Pointe LITC, senior apartment communities. These properties total 147 apartments (High Pointe 82 & Hudson Pointe 65). Responsibilities and accomplishments include:

Increased occupancy from 92.3% to 100% at High Pointe in two months; and from 89% to 98.5% at Hudson Pointe in three months.

Developed relationships with current staff and residents to foster a team-effort relationship.

Produced the initial 2017 budgets for both properties.

Created a new procedure for LITC certifications and re-certifications which saves 100s of man hours annually.

Spearheaded the renovation of vacated apartments at Hudson Pointe (new flooring, countertops, and bathrooms).

Strategized common area improvement plans for both properties.

September 2014 to October 2015 – Domain Companies – Property Manager – Brooklyn, NY

Senior-most real estate professional in charge of the lease up and managing of a Class A Luxury, LITC mixed-use apartment community consisting of 210 apartments in Greenpoint, Brooklyn. Responsibilities and accomplishments included:

Commenced and completed the lease-up of a new $67 million mixed-use LIHTC community. 210 apartments were leased within six months.

Interviewed and hired a staff of 10 maintenance and concierge personnel including a new Maintenance Supervisor, a Lead Maintenance Technician, three Porters, a Concierge staff of three, and two Splits (Porter and Concierge duties). Residents regularly complimented management regarding the staff.

Drafted a new Lease Agreement and Lease Riders.

Drafted a $6.1 million operating budget based on a six-month lease up.

Ensured new construction punch list items were properly documented, corrected, and signed off on.

Marketed the new property by holding various open house events to announce its opening to the local brokerage community, politicians, and business leaders.

Attended monthly Community Board 1 and Local Police Precinct 94 meetings to interact with local business owners, community members, and political leaders.

Property reached Diamond status (Domain’s highest property ranking) in August 2015.

July 2012 to April 2014 – Balfour Beatty Communities – Community Manager – Brooklyn, NY

Senior-most real estate professional in charge of managing a Class A Public Private Partnership (PPP) military apartment community consisting of 228 garden-style apartments, townhomes, and historic housing at the United States Army Garrison Fort Hamilton. Responsibilities included:

Planned, controlled and directed the day-to-day operations of the Fort Hamilton Housing Community.

Supervised a staff of seven employees including two Resident Specialists, one Facility Manager, three Maintenance Technicians and one Groundskeeper by providing training, support, supervision, and leadership.

Worked in conjunction with the Department of the Army, the Fort Hamilton Garrison Leadership Team, the

Residential Communities Initiative (RCI) Asset Manager, and the Community Area Manager and Project Director.

Drafted the annual operating budget, including line item and year-over-year variance explanations, with revenues totaling $7.4 million.

Ensured major maintenance and capital improvement projects were properly contracted, insured, supervised and

completed within budget.

Held quarterly town-hall meetings to review plans for the upcoming quarter, to review any issues from the previous quarter, and to speak with residents to ensure a satisfied community.

Directed marketing efforts to increase occupancy by using social media, various marketing websites, and community outreach efforts including visits to Federal Plaza and VA Hospital in Manhattan, and Brooklyn VA and Town Hall.

Participated in bi-weekly community review calls with the Department of the Army and the RCI Asset Manager.

Developed outstanding working relationships with the Garrison Visitor Control Center, the Directorate of Public Works

and the Directorate of Emergency Services.

June 2011 to April 2012 – Home Properties – Property Manager – Central Islip, NY

Senior-most real estate professional in charge of managing a Class B apartment community consisting of 434 garden-style apartments and 27 acres of grounds. Responsibilities included:

Managed and supervised a staff of 11 employees including an assistant manager, three leasing consultants, one

service manager and six service technicians.

Drafted annual operating budget with revenues totaling $8.5 million.

Directed marketing efforts for the community and trained office staff on proper marketing procedures.

Experience with the Section 8 housing certification and payment process and policies.

Monitored delinquency reports and made monthly collection calls to ensure efficient rent collection efforts.

Reviewed the capital expense budget to ensure all capital work is done on time and within budget.

Provided variance explanations with regard to out-of-budget line items.

July 2010 to February 2011 – Pyramid Brokerage Company – Commercial Broker – Newburgh, NY

Explored the real estate brokerage industry prior to resuming my career as a Residential Property Manager.

March 2006 to July 2010 – Riverstone Residential Group – Property Manager – White Plains, NY

Senior-most real estate professional in charge of managing a Class A luxury high-rise apartment community with two towers, 502 apartments, and 455,000 rentable square feet. Site also included two commercial tenants (a bank and restaurant). Responsibilities included:

Managed and supervised a staff of 13 employees including an assistant manager, three leasing consultants, one

maintenance supervisor, four maintenance technicians and a concierge staff of four.

Drafted annual operating budget with revenues totaling $11 million.

Produced year-end budget reforecasts.

Coordinated with City of White Plains Planning Department to lease available affordable housing units.

Reviewed monthly Profit and Loss statement to ensure revenues and costs were within budget.

Drafted scopes of work and service contracts for scheduled service providers and maintenance projects.

Provided financial operating reports to building ownership and senior management on a monthly basis.

January 2005 to January 2006 – Sage Realty Corporation – Property Manager – New York, NY

Real estate professional in charge of managing five (5) Class A commercial office buildings in mid-town Manhattan comprised of over 2.8 million rentable square feet. Responsibilities included:

Reviewed new tenant construction drawings and supervised all tenant improvement work to ensure

work was completed in a timely manner to obtain the earliest possible rent commencement date.

Ownership representative during weekly contractor/tenant construction meetings.

Familiarity with building operating systems – HVAC, Gas, Electrical, Class E, etc.

Coordinated with expediters to ensure smooth flow of building permits from the NYC Building Department.

July 2003 to August 2004 – Banc of America Securities – Executive Assistant – New York, NY

June 1994 to June 2003 – Village Group, LLC – Property Manager – Del Mar, CA

Real estate professional in charge of managing a privately-owned portfolio of nine Class A commercial, retail and residential properties in Southern California. The portfolio consisted of three office buildings, one retail shopping center, a 220-room hotel, four HOAs (two single-family home communities and two condominium communities). Responsibilities included:

Formulated annual operating and capital expense budgets.

Reviewed monthly variance reports to determine the availability of funds for various projects.

Negotiated new lease agreements and amendments, and enforced all lease provisions – shopping center commanded second highest rent-per-square foot lease rate in San Diego County.

Drafted all service contracts and scopes of work for maintenance projects and service providers.

Designed an inventory system for blueprints and plans, saving hundreds of man-hours annually.

Military Service

April 1986 to May 1994 – United States Navy – Second Class Petty Officer – Various Worldwide Locations

Provided weekly intelligence briefings to Commanding Officer and Senior Staff.

Conducted training classes for 11 Air Crews consisting of 121 aircrewmen in enemy combatant platforms and related


Education, License and Continuing Education

Associate of Science Excelsior College Albany, New York

Completed a seven-week Dale Carnegie Leadership Training course

Completed a three-day leasing course conducted by Certified Leasing and Sales Specialists (CLASS)

Completed first course of BOMA’s Real Property Administrator (RPA) certification process

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