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Manager Human Resources

Kyle, Texas, United States
May 31, 2017

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Daniel L. Peters

*** ***** *** - ****, ** *****-*377

(Cell: 440- 635-6232) (Twitter: @employedevelopr)



Sr. Consultant/COO (01/2016 - present) webtrainingdirect LLC, Kyle, Texas (Austin, Texas area)

Develop and deliver multi-functional training and development programs using multiple delivery methods: (1) elearning/mlearning, (2) virtual instructor-led training (viLT), and/or (3) on-site.

Developed and posted on-line seventeen (17) training programs including: (1) federal EEO legal compliance skills for managers; (2) three (3) specific EEO compliance skills trainings for managers, and (3) four (4) performance management training skills programs delivered in easy to deliver formats for HR Managers.

Certified in Design of Curriculum (DACUM) process: The Ohio State University - PhD. Student – Adult Learning.

Strong capability working with subject matter experts (SME’s) in program design utilizing ADDIE/other models.

Conduct and facilitate training applying adult learning principles supported by state-of-the-art training tools including: multi-media visual aids, quick reference guidelines, learning videos, and quizzes/assessments.

Utilize design tools include: Camtasia, Lectora, Captivate, iSpring, and all Microsoft 123 learning products including PowerPoint, Excel, and Word. Experience with multiple LMS environments including SumTotal.

Manager - Multi-Site Human Resources & Corporate Learning (08/2012–04/2015) MASCO Cabinetry, Middlefield, OH

Managed full-function human resources department for three (3) manufacturing facilities (2000 union free employees) with

six (6) direct salaried HR reports) and supported corporate training for six (6) remote locations. Accomplishments:


Employee Engagement: Designed and implemented engagement structure for all employees – designed and delivered virtual Instructor-led training in employee communication, time management, and union free skills.

Blended eLearning/mLearning: Designed and implemented: (1) blended learning certification process for over 120 hourly quality auditors using Lectora and iSpring integrated with on-the-job training; (2) validated door sprayer process computer simulation and on-the-job training process to validate and certify performance of 42 Sprayers.

Validation Process: Validated three (3) testing and assessment processes to ensure OFCCP requirements.

Manager vILT Training: Conducted union free training for over 400 managers in eight (8) facilities, instructed bi-lingual (Spanish/English) conflict skills and interpersonal skills training for 70 Spanish speaking supervisors.

Workplace Violence Training: Conducted division-wide workforce response to violent situations training - WRT.

Conversational Spanish: Personal development, Spanish language studies with Bi-Lingual America (2 years).

Manager – Corporate Training and Development (05/2010 – 08/2012) MASCO Cabinetry, Ann Arbor, Michigan

Designed and managed corporate training and development department for new Masco Cabinetry business (merger of two (2) cabinetry business) supporting nine remote (9) facilities with over 5000 employees. Accomplishments:

On-Boarding: Developed on-line (Lectora-based) corporate on-boarding process.

Gamification: Designed and delivered employee engagement quiz game for six (6) manufacturing locations with four (4) team participants with total points format determining the winning team.

Performance Process: Created and delivered performance process training and cycle metrics program including: (1) goals creation and deployment; (2) conducting performance discussions; (3) evaluating performance; and (4) conducting performance coaching discussions via on-site and vILT training methods.

eLearning: Developed division interface with corporate learning management system (LMS – SumTotal environment) to post on-line performance, safety and sales training programs using Lectora and iSpring software.

Teambuilding: Conducted Pricing Department teambuilding and assimilation sessions given high turnover.

eLearning Socialization Process: Developed and implemented new on-line/elearning employee orientation.

Sales Training/eLearning: Designed and implemented an eight (8) module sales training program using on-line Lectora delivery for over one-hundred (100) national cabinet sales representatives.

Sales Manager Development: Designed and implemented sales manager visual on-line-learning (vILT) program including: (1) communication; (2) delegation; (3) sales coaching; and (4) time management skills.

On-Site Diversity Training: Designed customized diversity learning specifically tailored and delivered to each or six manufacturing location’s management staff – executive managers, supervisors and hourly Team Leaders.

LMS Interface: Provided primary company source of SumTotal Learning Management System (LMS) training.

Daniel Peters – Resume – Page 2

Director – Learning and Organizational Development (05/2008 - 05/2010) MASCO Cabinet Group: Middlefield, OH

Established new department with four (4) professional staff supporting over 5000 employees. Accomplishments:

Mid-Level Manager Leadership Development Program: Designed and implemented six (6) set leadership program for 300 managers – leadership portion focused on Blanchard’s Situational Leadership.

On-Line Employee Development Curriculum: Designed and implemented WHRD internal, on-line employee development web-based employee development network, conducting over 9,000 employee training hours.

Interpersonal Skills: Partnered with Lake County Community College to deliver 4 course interpersonal skills training for 300 professional employees acquiring over $150,000 State of Ohio workforce grant resources.

Performance Process: Designed and implemented business-wide salaried performance management process utilizing PeopleSoft – ePerformance as measurement evaluation instrument with Lominger Competency structure.

Competency Assessment: Designed and implement business-wide competency assessment – employee development program and metrics for 930 salaried employees supported by five (5) developmental courses.

eLearning- Quality Process: Launched 52 training/eLearning initiatives including: Total Quality/SPC/DMAIC/LEAN/PDCA/5-S, 5-course basic and intermediate math, design of experiments to support 6 Sigma, statistical process control, and inferential statistics.

360o Assessments/Development Assessments: Implemented executive development assessment tools including CCL-Benchmarks 360o, SHL 360o, DiSC, Kilmann Conflict Styles, Myers-Briggs and Lominger Voices.

Director Human Resources and Training (03/2003 – 05/2008) MASCO – Mill’s Pride Ltd., Waverly and Middlefield, OH

Managed full-function human resources department supporting 1800 employee, union-free, $650 million manufacturing wood products business in eight (8) facilities with HR staff of twelve (12) salaried employees. Functional responsibilities included: payroll, compensation and benefits, training and safety, and workers’ compensation. Accomplishments:

Talent Management: Reduced hourly and salaried workforce by over 2000 employees without full-time hourly employee forced layoffs. Assisted with the merger of MASCO KraftMaid business with Mill’s Pride Ltd.

Right Sizing: Re-organized HR department – reduced by 50%. Implemented PeopleSoft system to ensure effective payroll and headcount management. Implemented Sarbannes-Oxley controls.

Union Free Training: Designed and delivered training for three (3) course union-free curriculum – 80 managers.

Cost Savings: Conducted organizational redesign (2005) resulting in $2.1 million labor cost savings.

Manager Labor Relations and OD (1999 to 2003) THOMSON Inc. – RCA Circleville Glass Operations, Circleville, OH

Served as Manager - Labor Relations and Manager and Organizational Development for international supplier of television glass products (union workforce: 800 hourly & 200 salaried employees). Accomplishments included:

ISO Certification: Designed plant training compliance with ISO 9002 training system and Lean requirements.

Management/Union Education: Sponsored American Arbitration Interest Bargaining - IBEW Local 183.

Contract Negotiations: Performed contract negotiations – Local 183 IBEW – obtained first vote ratification.

Performance Management: Developed performance competency-based evaluation strategy: 100 managers.

PhD. Studies – Workforce Education and Development: The Ohio State University, Columbus, OH (1998 – 2003)

Cognates: (1) Training and Development/OD; (2) Human Resources; (3) Adult Education; and (4) Quantitative Statistics.

Adjunct Faculty Instructor: Franklin University and Capital University, Columbus Ohio (1999 to 2005), developed and instructed five (5) courses: Human Resources, Training/Development, Union Relations, Total Quality and Compensation.

Manager - Human Resources: (1993 to 1999) PACCAR-Kenworth Truck Company, Chillicothe, OH

Director Human Resources: (1991 – 1993) Picheney - Howmet Corporation – LaPorte Castings, LaPorte, IN

Manager - Human Resources Planning and Staffing: (1988 to 1991) Analog Devices, Inc. Norwood, MA

Manager - Corporate Employee Relations: (1987 to 1988) Analogic Corporation, Peabody, MA

Manager - Human Resources/Professional Relations: (1976 to 1987) General Electric Company (3 business units)

EDUCATION: The Ohio State University 1999/03: PhD Studies-Workforce Education & Development

Michigan State University 1976: Master of Labor and Industrial Relations

Buffalo State University College 1973: BA: Philosophy, Education, and Language: German, French

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