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Management Sales

United States
May 31, 2017

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Lawrenceville, GA *****


Regional & district management

A top performing Pharmacy and Retail Manager with 25 years of experience dedicated to training and leading effective sales teams to provide quality and consistent customer service. Credited with combining sales, business development, and team building to deliver substantial revenue growth. Highly accomplished in conflict resolution, stress management, and meeting deadline goals. Technical in Microsoft Outlook, Word, Excel, Access, and PowerPoint. Seeking a multi-unit management role to apply strong project management and leadership skills to the growth of sales and revenue.

Areas of Strength and Expertise

Strategic Planning/Analysis

Quality Customer Service

HR/Hiring & Recruitment

Multi-Unit Management

Operational Management

Team Building/Leadership

Performance Management

High Sales Growth

Training Program Design

Relationship Building


Public Speaking

Professional Experience

CVS Pharmacy, Atlanta, GA 2000 to Present

Manager of Training (2006 to Present)

Responsible for recruiting and hiring employees, along with creating, developing, and monitoring training strategies by partnering with Human Resources and District Management. Follow up and mentor newly placed Managers and Assistants. Ensure new company rollouts run smoothly by building team morale to deliver the highest quality of customer service, while maintaining substantial revenue growth.

Key Accomplishments:

Achieved 4% average annual sales growth over 6 consecutive years.

Achieved $15 million annual sales in 2011.

Store Manager (2000 to 2006)

Provided management oversight for all aspects of the operation of three stores to include loss prevention, payroll, inventory control, recruitment, hiring, and training. Analyzed reporting tools to improve areas of opportunity. Conducted regional meetings that entailed public speaking and presentation delivery.

Key Accomplishments:

Member of the Emerging Leader Program for six consecutive years.

Received Area 8 Presidents Paragon Award in 2005.

Member of Region 25’s $10 Million Club from 2003-2011.

Eckerd Drugs, Atlanta, GA 1996 to 2000

Store Manager

Oversaw front of store and pharmacy operations. Built an ambitious and engaged store team of 25 employees through excellent recruitment and training abilities. Merchandised store through sales building ideas to drive overall profits of the store.

Key Accomplishments:

Achieved 3% average annual sales growth over 4 consecutive years.

Received Top Gun Award (1998).

Education and Training

Associates of Arts in Business

Dekalb College Clarkston, GA

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