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Human Resources Manager

Westborough, Massachusetts, 01581, United States
May 31, 2017

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Human Resources Experience: eClinicalWorks Westborough, MA

International Corporate Recruiter (10%) / Sr. Immigration Specialist (90%): Dec. 2013 – Dec. 2016

Created & Led the HR initiatives including Payroll in both the UK & UAE

Responsible for all of the recruitment efforts in the UK & UAE

Primary Point of Contact for 600+ employees along with the External Vendors including the Immigration Attorneys

Visa Management of over 600+ International employees along with expertise on the following: H-1B, F-1OPT, L-1A, L-1B, EAD, H4EAD, B1, H3

On a yearly basis on average we filed about 70 New H1B, 90 H1B Renewals, 15 H1B Transfers & a number H3 Visas and Permanent Resident (Green Card) Applications

Obtained work permits and/or travel visas for eClinicalWorks employees (US Citizens and Permanent Residents) traveling abroad for conferences, other offices and/or sales meetings.

Keeping up to date with all Department of Homeland Security (DHS) & USCIS regulations

Organizing, Updating & Verifying the Public Access Folders, Prevailing Wages, I-9’s on a consistent basis

Communicating with all international employees on a daily basis in group sessions, and one on one meetings to discuss their employment status along with any other questions especially in terms of potential international travel restrictions

Responsible for educating managers, and Human Resource partners on global mobility and immigration.

Communicated on a regular basis with the eCW India offices when employees would travel to our eCW USA offices.

Corporate Recruiter / Recruiter Mentor (20%) & Immigration Specialist (80%): Feb. 2013 – Nov. 2013

Was asked by the Founders/Owners of the company to transition in this brand-new Immigration Specialist role.

Permanent Resident Applications both through Adjustment of Status & Consular Processing (I-140)

Auditing all F1-OPT, CPT, EAD (I-485) reports & processed new H1B, H1B Renewals, H1B Transfers & TN Visas

Led & Mentored a Recruiter, Technical Recruiter and a HR Assistant on hiring over 300 employees in 2013

Produce Cost estimates and calculate assignment allowances with the Finance & Travel Team

Corporate Recruiter / Recruiter Mentor: Jan. 2011 – Jan. 2013

Accomplishments… January 2011 successfully trained a new HR Assistant. August 2011 hired a Technical Recruiter. (Both still team members at eClinicalWorks today.) Together as a Recruiting team we efficiently hired over 300 new employees across 5 regional offices (CA, MA, NY, IL & GA) Traveled 20% due to the growth of the CA & NY office & increase in the number of college career fairs.

Built strong relationships with a number of Colleges & Universities in New England, Tri-State area to keep up with the recruiting demands of the company. This resulted in consistently being the #1 visited employer at college career fairs.

Background Checks… Researched, Selected & Implemented “Sterling” as the company’s background check vendor

eClinicalWorks “eCW” Career Page Website Enhancement – With the eCW career page being the #2 visited page on the eCW’s site I joined the Branding Team to give the Career page a complete facelift. Additions included a new company Promotional Video, Meet Your Team tab on the Career Page. The Career page not only introduced team members to potential candidates but our potential and valued clients.

Created Linked in, Glassdoor, Facebook, & Career Web Pages to promote eClinicalWorks job postings

With 2 HR Generalist on maternity leave in 2012 I filled in to conduct Exit Interviews along with acting as the main go-to contact for employees acted as resource for FMLA, 401k, Health/Dental/Vision insurance, & STD/LTD

Led the Recruiting for all of the Internal Transfers due to the company creating a handful of new products and services which led to the creation of new departments. 175 employees (10% of workforce) transferred jobs internally in 2012

Corporate Recruiter: Jan. 2010 – Dec. 2010

Created, Designed & Outlined an “Open House” style of interviewing in which we selected the top 15-20 local candidates to meet with team leaders and other members of a particular team to interview in a “speed dating” rotation. Candidates spoke to a minimum of 3 interviewers for no more than 10-15 minutes. Candidates were given a chance to build rapport with interviewers and received a chance to sell themselves. (Some Open Houses start with Technical Quizzes)

Accomplishments 2010… As the sole recruiter in the company I hired over 200 employees between the 4 regional offices (CA, MA, NY & GA) Positions included eCW Software Training Specialists (80), Software Developers (5), Technical Support Engineers (35), Strategic Account Managers (25), Sales Coordinators (5), Medical Billing Implementation Specialists (15) and more. (Travel 10% to regional offices & college career fairs)

Organized, Revamped & Presented the New Hire/Benefits Orientation (including HIPAA & Sexual Harassment Training)

75% of the hiring in 2010 were STEM students & Employee Referrals

Abcam Inc. Cambridge, MA

Human Resources Assistant: April 2009 – Dec. 2009

Abcam gave me a great opportunity to work 3 days a week while taking an increased course load to complete my MBA.

Coordinated the recruitment effort for interns and full-time candidates by working with the hiring manager and the interview team to develop job descriptions, screen resumes, and schedule phone screens/interviews

Responsible for employees bi-weekly Payroll using Paychex • Scheduled all new hire trainings

Worked with staffing agencies for California based positions • Conducted the Benefits Orientation

Communicated with the Corporate Human Resources team located in the United Kingdom on a weekly basis

Altus Pharmaceuticals (75% company downsize) Cambridge/Waltham, MA

Human Resources Coordinator: May 2007 – Mar. 2009

Coordinated the recruitment effort for interns, temporary and full-time candidates by working with the hiring manager and the interview team to develop job descriptions, screen resumes, and schedule phone screens/interviews

Negotiated & Partnered with Staffing Agencies with potential full-time and temporary candidates

Assisted Recruiter to have a 2008 Time to Fill Average of 49 days (Industry Average 70 days)

Integrated and assist the Bernard Hodes iQ implement team along with our internal IT Dept with the implementation

Worked with Immigrations Lawyers H-1B candidates/employees • Trained & Developed new HR Assistant

Maintained Hodes iQ (Application Tracking System) • Managed new hire/term letters and packets

Revised & Scheduled the New Hire Orientation Process • Conducted the Benefits Orientation

Maintain HR-Benefit Solutions (HRIS System) back-up the Comps & Benefits Specialist

Phase Forward (acquired by Oracle) Waltham, MA

Human Resources Assistant: Oct. 2006 – May 2007

Consistently worked with Phase Forward’s London HR Reps • Processed background checks

Prepare and maintain spreadsheets, resume referrals, FMLA etc. • Represented HR at the Northeastern Career Fair

Set up new hires in system and assist in the new hire orientation • Reorganized recordkeeping and filing systems

Verify, edit and assist with work produced by the HR team • Responded to employment verifications

Responsible for maintenance of company-wide organizational chart using MS Visio

Point of contact to the medical, dental, flexible spending account, legal, insurance and fitness centers representatives

Other Experience: Entrepreneur – Coach Jason Hudson, MA

Recruiter/ Career Coach: Jan. 2017 – present

Contract Recruiter – Successful positions include Business Development Manager (pharma industry), Engineers, HR Generalists, new college grads and other successfully placed new hires predominately in the IT industry.

Resume Writer and Career Coach – 26 different clients varied positions from fresh college grads to 100k+ earning jobs

Internship: Abbott Laboratories (AbbVie) Worcester, MA

Human Resources Intern: Apr. 2005 – Dec. 2005

Managed the Orientation process for 51 summer interns. Appraised and examined all “New Hire Information”

Assisted the HR Coordinator with reviewing payroll and bi-weekly HR meetings. Assisted Manager with terminations and job promotions. Assisted the Recruiters on reviewing resumes, setting up interviews and developing offer letters

Reorganized and updated the Employee Data, Educational Backgrounds and I-9’s for all 650 Abbott employees

Computer Skills:

• MS Word • MS Outlook • Lotus Notes • Ulti-Pro (Ultimate Software) • ICIMS (ATS System)

• MS Excel • MS PowerPoint • MS Visio • Paychex • Hodes iQ (ATS System)

Education: Nichols College Dudley, MA

BSBA Student: Sept. 2002 - Dec. 2005

MBA Student: Jan. 2008 – Aug. 2010

Bachelor of Science in Business Administration (BSBA)

• GPA 3.8

Double-majored & graduated a semester early

Courses Completed Include: • International Business

Human Resources Management GPA. 3.5

• Business Communication • Operations Management

Management GPA. 3.9

• Organizational Behavior • Negotiation & Conflict Mgmt

Travel/Culture, Volunteer, Hobbies & Language:

Studied abroad in London summer of 2004 – Other travels include Australia, Canada, China, Croatia, Egypt, France, Germany, Greece, Ireland, Italy, Luxemburg, Mexico, Netherlands, Portugal, Scotland, Spain, Turkey & UK.

Hudson Portuguese Club (Solely responsible for raising $40,000.00 in 10 months by creating a Futsal/Soccer League)

Nichols College Guest Speaker to the Human Resources Management HRM 101 classes on a yearly basis

Conversational speaker Portuguese & learning Spanish • Soccer Enthusiast (Fan, Player & Referee)

Other sport activities include Golf & Triathlons

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