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Customer Service Data Entry

Fort Lauderdale, Florida, United States
May 30, 2017

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Tabatha Cheatham



Position in Customer Service& Office Support that will benefit from, computer proficiency and customer service background, processing data in the midst of complicated assignments. Possesses strong time management &organizational skills and the ability to prioritize effectively and experience in retail and other customer service associated field on asset.

SUMMARY OF SKILLS & ABILITIES: Proficient in Microsoft Word, Excel, Access, PowerPoint and Outlook; familiar with QuickBooks. Highly motivated with excellent negotiation and influence skills.


South Florida Career Institute Davie, Florida (2010) Medical Billing & Coding/Office Specialist Diploma,Housatonic Community College Bridgeport, CT (1998) completed 1 year of general studies A.A. Trumbull High School-Trumbull, CT (1984)


Walmart (Hallandale, FL)-Customer Service/Cashier (2014-2015)

Communicated with customers daily, Data Entry, self –motivated resolved customer’s issues in a timely manner and offer the best solution. Proficient at Organizing and Prioritizing tasks. Strong interpersonal and Communication Skills.

Paragon Middle School (Hollywood, FL) Assistant Director of Aftercare Program (2010-2015)

Participated in extracurricular activities to ensure a positive school culture and provide support for students and staff as required, maintained confidentiality regarding records, also participated in parent’s communication activities, assisted with Fundraisers for PTA and Aftercare Program.

Sam’s Club (Miramar, FL) Members Services Representative/Customer Service (2005-2007)

Accurately and efficiently signed up new members, recognized for delivering outstanding customer service by the Department Manager for maintaining composure while resolving customer complaints. Renewed /Replaced customers membership, Tax exemption and on-line order pick-ups.

PRC Customer Service (Miami, FL)-2005-2006 Field inbound calls from customers with various questions related to media management, and resolved their issue in the first call. Successfully handled payments, Data Entry, reacted records and Opened New Accounts.

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