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Customer Service Technician

Location:
Los Angeles, California, United States
Posted:
May 30, 2017

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Claudia J. Garcia

*** **** **** ****** ● Los Angeles, CA 90044

Contact #: (323) ***-**** ● Email: ac0kc8@r.postjobfree.com

OBJECTIVE:

Interested in obtaining a challenging position in the Phlebotomy Technician field with a solid and stable company that will utilize my skills and abilities for the benefit of a company that promotes personal growth and where the opportunities for advancement

SKILLS AND ABILITIES

● Bilingual (Spanish/English) ● Laboratory test requisition forms

● Draw blood ● File Maintenance skills

● Great organizational skills ● Excellent customer service skills

● Communication/Interpersonal skills ● Strong sense of responsibility

● Able to make important decisions ● Mexico experience like nurse

● Reliable/Prompt/Dependable ● Flexible/Accurate/Able to multi-task

● Resourceful problem solver ● Attentive to detail/Time Management skills

WORK HISTORY:

Ms diagnostic laboratory sep 2016-feb,2017

Centinela medical group Sep,2015 - may,2016

Spirit ActiveWear Warehouse Dec,2012 – Aug,2015

Tapatio SuperMarket(cashier) nov,2010 - Aug,2012

AvanzaSuperMarket(cashier) Mar ’08 – Nov ‘08

EXPERIENCE:

*phlebotomy Technician duties:

Knowledgeable with taking vital signs, respiratory rate & quality, pulse rate & sites, blood pressure manual and electronic, temperature: axillary, oral, rectal. Hematology testing: blood specimen/phlebotomy, stool specimen, glucose testing/finger stick, cholesterol testing. Medication administration: oral, topical, intradermal and transdermal. Mobility, immobility, and positioning of patients body mechanics, body alignment, turning patient, transferring patient: bed and chair. Use of safety devices/gait belt, use of restraints, active range of motion, passive range of motion.

*Cashier duties:

Handled large sums of money; reconciled cashier registers,give good customer services,work in the store doing go backs and exchanges.

*Spirit Activewear warehouse duties

Handled returns and exchanges online order, packaged and shipped orders to costomers.handle custumers services issues for all online orders,

EDUCATION:

California department of public health Lic#CPT01007341

Los Angeles Ort College Los Angeles,ca

Phlebotomy Technician Certificade Graduated

Consortium Physician from Latin America Garden Grove, CA

National Council Licensure Examination(Nurse) Belmont Highschool graduated

High School Diploma Los Angeles,Ca



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