Melissa Torres-Weiss

** ******** **

Debary, FL *2713

917-***-****

ac0kb6@r.postjobfree.com

SUMMARY:

Excellent communication skills.

Worked with Call Centers for Managed Care and Center Care

Ability to: quickly pick up job responsibilities and software, work well under pressure, and perform various job duties, interact with senior management.

Fluent in Spanish.

SKILLS:

Clinical Skill: Phlebotomy-Finger sticks, Venipuncture, Electrocardiogram (EKG), Vital Signs, Hematology- CBC, Urinalysis & Blood Testing, Pregnancy Testing, Autoclaving, Medical Emergency & First Aid

Administrative Skills: Medical Terminology, Patient Charting, Patient Histories, Insurance Verifications, Referrals, Appointment Scheduling, Filling, Faxing, Photocopying, Data Entry

Technical Skills: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Bilingual (Spanish), Windows 95/98/NT/XP, CLOVR System, MD Server

PROFESSIONAL EXPERIENCE:

PATH Medical 04/17 - Present

Front Desk Medical Receptionist

Called Patients to confirm their appointments for same and following day

Followed up on Missed appointments

Printed New Patient Packets

Entered New Patient information into Clover

Created Travel charts & Transportation logs

Created MD Schedules

Print out Patient appointment schedules

Retrieve Patient data from Clover regarding EMCs, MRIs, hospitalization, date of accident

Utilized MD Server to create MRI appointments

Printed out Charge sheets and ICD10s

Pull charts to attach to Charge sheets

Answer phones, transfer calls and take messages as needed

Translate English/Spanish between patients and other staff

Mears 12/16 – 04/17

Luxury Customer Service Associate

Take calls and schedule car pickups

Book Transportation for other states

Contact Affiliates to confirm pick-ups

Dispatch cars as needed

Limo Scheduling

Hampton Inn, FL 10/15 – 09/16

Front Desk Agent

Check customers in and out

Restock sweet shop

Night Audits and Inflow

Walgreens

11/10 -05/15

Shift Lead

Assisting the manager and assist manager with customers

Dealing with vendors signing them in and taking count of items

Designing end-caps with new displays

Insuring that all employees were working and friendly

Open and closed the store

Worked overnight when need

Beauty Advisor/Photo Tech

Assisted customer with finding the correct products for hair, nails and skincare

Worked on truck

Created displays for area

Assisted customers create poster, assorted cards for special occasions

Assisted customers with photographs and help them order books and t-shirts, mugs

Child Birth and Child Rearing 03/07 – 11/10

Advanced Dermatology 07/06 – 10/06

Medical Assistant

Interviewed Patients.

Assisted with Chemical peels, lasers and biopsies.

Assisted Physician and co-workers in medical and surgical producers.

Contacted Labs for results and requested faxed copies.

Took inventory of each room to insure proper expiration dates are on biopsy bottles, sutures and fungal culture bottles.

Notified patients of fungal culture results.

Contacted insurances companies for pre-authorization of prescriptions.

Phoned in patient prescriptions to pharmacies.

Acted as a Spanish translator between physician, co-workers and patients.

Fertility Clinic 02/06 - 05/06

Internship

Assisted Physicians in procedures.

Interviewed patients.

Drew blood for varies test.

Uploaded patient data into Clinic database.

Answered phones.

Read sonogram pictures and entered data in to sonogram sheets and database.

Contacted Labs for results and requested faxed copies.

Contact Labs to schedule specimen pick-ups.

Called patients to confirm appointments.

Acted as a translator for patient and physician.

St. John's University 03/04 – 07/06

Administrative Assistant

Answer phones for VP, Assistant Executive Director and two Senior Project Directors of Facilities & Construction.

Booked Conference Rooms and Catering Services for Faculty Meetings.

File and login project information in D&C database.

Type and File Service Agreements and Final Waivers of Liens and other Project information.

Enter data into Access Database.

Monitor Calendars and Coordinate meetings based on Calendar Availabilities.

Monitor projects for Director of Facilities.

Created Purchases Orders for Facilities.

Insured that all maintenance needs were met for University.

Take bet opening notes for upcoming projects.

Assist Executive Assistant in Design & Construction with the BOT reports.

Various Part Time Jobs 02/03 – 02/04

Child Birth and Child Rearing 02/02 – 02/03

Goldman Sachs 05/00 –1/31/02

Consultant via Quantum Management Services, Inc. (05/00 – 11/00)

Administrative Assistant

Reported to eight Executives in the Networking and Operations Depts.

Booked Conference Rooms and Catering Services for Faculty Meetings.

Performed back up duties for phone group.

Made travel arrangements, wrote up petty cash forms, booked conference rooms, and requested meetings for several VP’s and Associates.

Entered data into Travel Expense Management (TEM).

Entered and tracked Invoices and Proposals.

Assisted in the ordering of equipment for projects.

Maintained Excel database of out bound equipment for projects as well as incoming orders.

Typed and edited letters utilizing MS Word.

Issued Security Passes for the removal of equipment.

Worked night Turrets System as requested.

Took part in the organization of numerous Goldman Sachs Events.

Requested books and magazine subscriptions from GS Library.

Coordinated training sessions as requested.

Input all approved vacations, personal days and sick days in Time Manager System.

Sent packages and verified delivery with E-Track System and Federal Express.

Mount Sinai Hospital 03/98 - 05/00

Administrative Assistant

Kept detailed records of both incoming and outgoing orders of medical research materials.

Scheduled courses and seminars.

Placed orders for materials for courses.

Scheduled guest speakers for seminars.

Performed billing for medical research materials.

Placed orders for medical research materials.

Acted as liaison between vendors and facility for last minute orders.

Cataloged daily inventory change of materials into computer database.

Gouvernuer Diagnostic and Treatment Center 06/92 - 02/98

Administrative Assistant/Community Liaison (01/96 - 02/98)

Was responsible for entering data into HHC Database upon patients’ arrival for appointments and assuring the appropriate referral forms were in order.

Acted as liaison between patients and physicians when performance issues arose against the physicians or other HMO sites.

Was responsible for timely reconciliation of monthly patient roster reports.

Performed data entry of Managed Care Patient Information in both computer database and document formats.

Processed transfer forms for patients transferring out of Gouvernuer Hospital to different hospitals.

Verified accuracy of updated patient information in computer database.

Enrolled and un-enrolled patients from Managed Care Program.

Notified patients of yearly check-ups with their physicians.

Served as translator between Managed Care Nurses and patients.

Laboratory Dispatcher / Payroll Coordinator (06/92- 01/96)

Logged Specimens and Insured Proper Identification upon arrival from clinics.

Retrieved reports from Bellevue Hospital.

Informed Medical Staff of Abnormal Results.

Reviewed Time-Sheets for accuracy.

Logged in Over-Time of Co-Workers.

Dispersed Payroll Checks.

EDUCATION:

America InterContinental University Hoffman Estates, IL 10/13 - Present

Bachelor of Arts Degree / Major: Business Marketing (Currently On Hold)

American Intercontinental University 10/10 – 02/12

Associate of Art in Business Administration

Concentration: Healthcare Administration

Allen School, Inc., NY 08/05 – 06/06

Diploma/Certificate: Medical Assistant Program

Certified Medical Assistant

Institute of Applied Medical Technology 03/95 - 06/95

EKG Certificate

Adult Education Classes in Medical Terminology and Typing 10/92 - 12/92

Contact this candidate